0201
报告说明
报告时间范围与周期
报告组织范围
确认与审批
报告获取与反馈
报告准则
北京北辰实业股份有限公司欣然发布第17份《企业社会责任报告》/《环境、社会及管治报告》/《可持续发展报告》。本公司董事会及全体董事保证本报告内容不存在任何虚假记载、误导性陈述或重大遗漏，并对内容的真实性、准确性和完整性承担个别及连带责任。本报告旨在向各利益相关方展示与本公司可持续发展相关的环境、社会及管治议题内容，以便各利益相关方更好地了解本公司可持续发展的理念、行动及相关绩效等。本报告以简体中文及英文双语进行编制，如有任何字面歧义，请以简体中文版本为准。除非特殊说明，本报告主要描述2024年1月1日至2024年12月31日期间，本公司在环境、社会及管治工作方面的具体政策与表现。由于涉及连续性及可比性，本报告中部分信息内容将根据需要做适当延伸。
本报告以重要性为原则界定组织范围。除非特殊说明，本报告所涉及的实质性内容均源自北京北辰实业股份有限公司及旗下分公司及子公司。环境关键绩效指标范围仅包括本公司京内持有型物业，社会关键绩效指标范围包括北京北辰实业股份有限公司及旗下分公司及子公司。
本报告披露内容符合上海证券交易所发布的《上海证券交易所上市公司自律监管指引第 1 号?规范运作（2023 年12 月修订）》的信息披露要求,以及香港联合交易所有限公司发布的《香港联合交易所有限公司证券上市规则》附录C2《环境、社会及管治报告指引》有关“强制披露规定”和“不遵守就解释”的ESG信息披露要求。本报告于2025年3月获ESG专责人员确认，并经由董事会批准。
本报告分为在线版本和印刷版本两种，在线版本可在本公司网站、上海证券交易所、香港交易及结算所有限公司披露易网站查阅和下载。若您对本报告有任何疑问、评论或反馈，欢迎发送邮件至northstar@beijingns.com.cn与本公司联系。
本报告根据上海证券交易所发布的《上海证券交易所上市公司自律监管指引第1号—规范运作（2023 年 12 月修订）》、香港联合交易所有限公司发布的《香港联合交易所有限公司证券上市规则》附录C2《环境、社会及管治报告指引》以及《中国企业可持续发展报告指南（CASS-ESG 6.0）》。本报告遵循《环境、社会及管治报告指引》有关“重要性”“量化”“平衡”“一致性”汇报原则。请参阅下表以了解本公司如何应用该等汇报原则以准备本报告。·汇报原则··本公司的原则应用·
重要性
编制本报告期间，本公司在专业咨询机构协助下，进行了重要性议题评估，以识别对北辰实业及主要利益相关方而言至关重要的议题。其后，重大议题的相关资料已被收集并有针对性地于本报告中作出披露。另外，本公司的董事会已经知悉重要性议题的评估结果，并且批准了本报告。量化
本公司已在“关键绩效”中提供了有关汇报的排放量/能耗所用的标准、方法、假设及计算工具的资料。本报告中已计量历史数据的关键绩效指标。本公司已定下减少个别影响的目标，包含实际数字或方向性、前瞻性声明。平衡本报告所载内容反映客观事实，同时披露了正面及负面指标。一致性本公司所采用的数据统计方法与去年一致，部分指标计算方式变更已在“关键绩效”部分声明。
·全称··简称·
北京北辰实业股份有限公司北辰实业首都会展（集团）有限公司首都会展北京北辰地产集团有限公司北辰地产北京北辰商业管理有限公司北辰商管北京北辰实业股份有限公司国家会议中心国家会议中心北京北辰实业股份有限公司北京国际会议中心北京国际会议中心北京北辰实业股份有限公司北京五洲大酒店北辰五洲大酒店北京北辰实业股份有限公司五洲皇冠国际酒店五洲皇冠酒店北京北辰实业股份有限公司北辰洲际酒店北京北辰洲际北京国际展览中心有限公司展览中心北京北辰实业股份有限公司公用设施管理分公司公设公司
中国国际服务贸易交易会服贸会第二十六届中国北京国际科技产业博览会科博会Swift国际银行业运营大会2024年会Sibos 2024年会
环境、社会及管治ESG碳达峰、碳中和目标“双碳”目标《2024年可持续发展暨ESG报告》本报告2024年1月1日至2024年12月31日报告期、本年度本公司在北京约120万平方米持有型物业京内持有型物业北京市人民政府国有资产监督管理委员会北京市国资委/市国资委
中国共产党北京市委员会市委北京市人民政府市政府气候相关财务信息披露工作组 TCFD
报告说明
0403
目 录
| 治理篇 | 环境篇 | 社会篇 | ||||
治理篇环境篇社会篇
·党建引领 红色引擎促发展·公司治理 稳健前行创一流·依法合规 诚信经营护声誉·科技创新 数字引领创效能
·环境管理 制度落实护生态·气候应对 策略得当迎挑战·减碳降碳 低碳发展谱新章·绿色运营 理念践行促循环
·员工责任 关爱培育筑同心·产业协同 携手共进促共赢·优质服务 匠心精耕赢口碑·公益担当 善举润泽惠民生
报告说明卷首语公司概览
公司简介核心理念年度荣誉
可持续发展（ESG）管理09管理架构议题识别利益相关方沟通ESG管理体系建设
展望未来附录
关键绩效指标索引意见反馈
专题
绿韵北辰，绘“双碳”画卷
全面部署碳达峰行动深度践行碳达峰承诺
目录
CONTENTS
0605
卷首语坚守匠心谋进取，勇担重任铸辉煌。北辰实业将可持续发展理念深植于企业基因，始终坚持经济、社会、环境的共生共赢，在发展的道路上稳健前行，在追求卓越的征途中破浪前行，矢志打造商业价值与社会福祉交相辉映的璀璨未来。2024年是全面贯彻党的二十届三中全会精神的开局之年，是北辰实业践行“十四五”规划、实现跨越式发展的关键一年，也是提升企业核心竞争力、迈向国际一流的攻坚之年。一年来，北辰实业坚持以习近平新时代中国特色社会主义思想为指引，深入贯彻新发展理念，以“协同发展、改革创新”为行动纲领，在中国式现代化建设的宏伟蓝图中精准定位，在行业高质量发展的浪潮中积极探索创新，推动ESG理念与企业运营深度融合，走出一条契合北辰实业特色的可持续发展之路。这一年，我们深耕商业版图，多措并举激发市场活力。北辰实业以卓越标准完成既定目标, 坚定不移做大做强会展
第一主业，积极探索地产转型发展，持续提升商业物业品牌价值，持续稳固会议展览业务的比较优势、房地产开发业务的经验优势和商业物业管理业务的规模优势。
卷首语
这一年，我们秉持绿色理念，匠心经营守护生态家园。北辰实业积极响应国家“双碳”号召，坚定不移走生态优先、
绿色低碳发展道路。作为北京市的重点用能单位，扛牢应对气候变化的国企责任，扎实有序推进碳达峰碳中和工作，充分发挥国有企业示范引领作用。这一年，我们传递温暖力量，联合各方助力社会和谐。北辰实业积极承担社会责任，坚持人才战略，助力乡村振兴，投身公益事业，引领行业发展，强化供应链管理，以首善标准为社会和谐发展贡献“北辰力量”。这一年，我们聚焦企业治理，践行责任推动可持续发展。北辰实业扎实推进新一轮国企改革深化提升行动，不断增强核心功能，提高核心竞争力；紧紧锚定ESG规范治理，探索搭建科学完善、指导性强的ESG管理体系，不断增强公司发展韧性。征途漫漫星辰耀，奋楫扬帆正当时。2025年是全面贯彻党的二十届三中全会精神、进一步全面深化改革的关键一年，
是为“十五五”良好开局打牢基础的关键之年。北辰实业将深耕主业，在“空间”和“服务”的协同创新上做“新文章”，以“产业+”为抓手，加快构建“相互支撑、优势互补、协同发展”的产业新格局。同时，诚邀各界伙伴紧密合作，共绘2025年可持续发展蓝图，为经济增长和美好生活贡献力量。
0807
公司概览
北辰实业主营业务包括房地产开发、会展（含酒店）及商业物业。房地产开发业务近年来持续推进区域深耕和新城市拓展，逐步形成多区域、多层级的全国规模化发展布局，业务涉及住宅、公寓、别墅、写字楼、商业等多元化、多档次的物业开发和经营。截至报告期末，本公司开发项目及土地储备分布在京津冀、长江经济带、川渝城市群、海南自贸港以及粤港澳大湾区等15个核心城市，构建了住宅、产业综合体、商业、物业服务多业务协同发展的格局。会展（含酒店）业务以首都会展为依托，大力整合会展资源，不断强化会展产业新业务、新技术的外延扩张，积极推进会展全产业链布局拓展，已成为中国国际服务贸易交易会专业运营商、高端国务政务活动服务商、首都国际会展产业发展的重要载体、会展产业数字化转型发展标杆，并致力于打造国际一流的会展品牌。本公司凭借“会展+地产”的运营模式，不断加强资源整合和产业互动，以北辰商管为依托，对会展及地产配套的写字楼、公寓、综合商业等业态进行专业化运营管理，通过建立统一的资产中心管理模式，以智慧科技赋能物业运营管理，构建具备轻资产输出能力的专业商业物业服务品牌。
国际一流的会展品牌企业独具特色的复合地产品牌企业
服务国际交往筑造理想空间
回报股东奉献社会珍惜员工
忠诚担当同创共美
公司简介
核心理念
年度荣誉北辰实业
会展企业
商管企业
荣誉名称获奖时间获奖企业/单位授予单位2024国际零碳城市乡村与零碳建筑大会暨技术设备博览会碳中和证书
2024.05
国家会议中心
中国质量认证中心有限公司《中国绿色展览发展报告（2024）》优秀案例
2024.07中国展览馆协会北京市现场教学点2024.08中共北京市委组织部首都国企开放日重点推荐单位2024.09北京市国资委2024年度出租业务最佳交易奖2024.12北京产权交易所北京市五四红旗团委2024.08
五洲·会议中心
中国共产主义青年团北京市委员会2024中国会展业新质生产力?最具影响力会展场馆
2024.12《中国会展》杂志社北京·最受欢迎酒店2024.01
五洲皇冠酒店携程旅行网北京2024年度优质服务酒店2024.12福布斯星级酒店评选?四星推荐2024.01
北京北辰洲际
《福布斯旅游指南》年度挚选奢华酒店2024.05《意游》（Enjoyable Travel）城市地标MICE酒店
2024.06中国百强酒店最佳酒店餐厅星品
荣誉名称获奖时间获奖企业/单位授予单位
“首都文明单位”荣誉称号（复查合格）2024.09公设公司首都精神文明建设委员会“北京市工人先锋号”荣誉称号2024.04
北辰商管汇宾汇欣项目部
北京市总工会、北京市人力资源和社会
保障局
荣誉名称获奖时间授予单位
2024中国房地产综合开发专业领先品牌?复合地产2024.09中国房地产TOP10研究组上交所信息披露A类（优秀）评级（连续四年）2024.10上海证券交易所2024年度财联社“致远奖”之“ESG先锋奖”2024.11财联社
公司概览
企业使命
核心价值观
企业愿景
企业宗旨
1009
可持续发展（ESG）管理
管理架构
践行高质量发展与ESG理念是北辰实业顺应时代发展需求的必由之路。北辰实业致力于成为推动行业进步、塑造美好生活、为社会创造多元价值的卓越上市企业。在此愿景下，公司将可持续发展理念深植于企业战略、运营管理与企业文化之中，并构建起一套全面的可持续发展推进机制与监督体系。
北辰实业已将ESG理念融入企业愿景、企业使命与核心价值观，形成富有可持续发展特色的企业文化，引领企业高质量发展。本公司建立了自上而下的ESG管治架构，不断加强董事会参与，进一步完善董事会ESG治理。董事会作为ESG工作最高决策层，每年对公司可持续发展工作进行指导和监察；董事会工作部作为ESG统筹部门，配备ESG专责人员，作为公司ESG工作的日常联络和协调机构，负责拟定ESG相关战略、政策，推行和实施工作规划，协调并监督相关工作的执行；公司各职能部门、旗下企业组成ESG工作执行组，负责执行落实ESG相关工作。
主要负责审议本公司ESG方针与策略参与ESG事宜决策
·董事会负责指导公司整体的运营和业务发展策略，对ESG事宜进行总体监管：
·董事会秘书负责对ESG报告进行审阅，向董事会进行汇报。·董事会工作部在各职能部门与本公司旗下企业开展数据及资料收集工作，深入了解ESG相关事宜的推进情况，撰写本报告。
审批ESG报告，确认重要性议题评估结果，检视ESG相关目标的完成情况及ESG风险管理情况，并解释ESG事宜与本公司业务的联系。
在环境领域，本公司成立了“碳达峰碳中和工作领导小组”及“节能工作领导小组”，加强绿色低碳发展工作的组织保障。在社会领域，本公司成立了“乡村振兴工作小组”，负责乡村振兴帮扶工作的统筹协调。旗下企业亦将ESG工作融入部门职责，不断完善ESG管理，高效落实ESG相关工作。
北辰实业ESG信息披露工作职责
对北辰实业的重要性
议题识别
北辰实业参考国内外可持续发展（ESG）相关标准，立足自身业务和行业发展趋势，分析和评估重要性议题，绘制重要性议题分布矩阵图。通过精准的议题识别与严谨的评估流程，为北辰实业的可持续发展工作提供切实可行的落地执行路径，充分回应利益相关方期望。
汇总国内外ESG标准中的重要性议题分析行业发展趋势、对标行业优秀企业绘制北辰实业2024ESG重要性议题分布矩阵图开展重要性议题问卷调查董事会审阅并确认已识别议题的重要性
结合行业分析及企业财务重要性分析调整重要性议题分布
管治社会环境
客户健康与安全
保障客户权益
“碳达峰、碳中和”目标响应
维护投资者利益
风险管理
党风廉政建设
可持续发展管理
员工权益保障
员工职业发展
员工健康与安全
信息安全与隐私保护
数字化及科技创新
知识产权保护
供应链管理保护知识产权
推动行业发展
提供高质量服务质量管理与提升
项目施工影响评估节约能源资源环保材料使用公益慈善乡村振兴三废（废水、废气、废弃物）排放与管理
绿色办公温室气体减排
绿色建筑
企业财务表现
恪守商业道德
企业管治与守法合规
可持续发展（ESG）管理
重要性议题确定过程
1211
利益相关方沟通ESG管理体系建设
北辰实业高度关注利益相关方诉求，持续拓展与各方的沟通渠道，致力于在可持续发展的征程中汇聚利益相关方共识，并借助定期的信息披露机制积极回应利益相关方期望，构建高效便捷、畅通无阻的利益相关方沟通网络，不断提升公司的可持续发展能力和社会责任履行水平，实现企业与利益相关方的共同成长与和谐发展。·北辰实业主要通过以下内容来判断本公司主要利益相关方：
2024年，北辰实业的主要利益相关方包括政府及监管机构、投资者及股东、客户、职工、供应商、媒体，以及社区与非政府组织等。本公司通过多元的沟通渠道，与各方积极交流，了解并回应其诉求。
在积极践行可持续发展战略的进程中，北辰实业全面启动ESG管理体系建设工作。以系统性思维为导向，构建更为科学完备的ESG治理架构，明确各层级在环境、 社会责任和公司治理等方面的职责与权限， 形成高效协同的管理机制；紧密围绕企业发展战略与行业最佳实践，梳理契合企业自身发展需求的ESG指标体系，为企业精准衡量ESG工作成效提供有力支撑；保障ESG工作的规范化、标准化开展，从规章制定、流程优化到监督执行，建立起严谨规范、切实可行的ESG管理制度，确保ESG理念贯穿企业运营的全流程与各环节。2024年12月，北辰实业举办2024年可持续发展（ESG）报告启动暨培训会。邀请行业资深专家与专业机构，围绕可持续发展（ESG）报告的撰写框架、内容要求、披露规范以及国际前沿趋势等核心要点展开深入讲解。通过理论阐释、案例分析与互动交流相结合的方式，帮助企业各部门人员全面、深入地理解报告撰写要求与规范，为高质量编制ESG报告奠定坚实基础，助力企业向利益相关方全面、准确展现ESG实践成果与责任担当。
可持续发展（ESG）管理
政府及监管机构
参加会议定期汇报
接受监督论坛及交流项目
投资者及股东
股东大会公司网站投资者专栏投资者关系热线年报及ESG报告
投资者调研上证e互动投资者集体接待日策略会客户
客户服务热线客户满意度调查
社交媒体宣传客户座谈会职工
职工访谈职工代表大会
职工关爱活动投诉信箱
供应商
电话访谈现场考察
供应商大会战略合作
媒体
新闻发布会媒体访问年报及ESG报告
年度及中期业绩发布会新闻稿及刊物传媒查询
社区与非政府组织
社区活动参与慈善公益捐赠
乡村振兴 社交媒体宣传
·利益相关方··沟通渠道··利益相关方··沟通渠道·
是否已投资或将要投资北辰实业是否对北辰实业的业务运营具有影响力是否在北辰实业的业务产品及服务中占有利益或受到影响等
2024年可持续发展（ESG）报告启动暨培训会
专题：绿韵北辰，绘“双碳”画卷
确立“双碳”目标，是驱动高质量发展、有效应对气候变化的重大战略决策。国有企业作为经济发展的坚实支柱，应积极履行碳中和职责，为打造美丽中国树立标杆。为全面贯彻落实党中央、国务院关于碳达峰、碳中和的决策部署和《北京市碳达峰实施方案》，以及北京市《市管企业碳达峰行动方案》的具体要求，北辰实业制定了《碳达峰行动方案》，携手旗下各企业共同投身于实践探索，合力绘就“双碳”发展蓝图。
北辰实业成立“碳达峰碳中和工作领导小组”，负责组织、协调、推进、落实“双碳”具体工作；所属企业成立相应工作领导小组，负责落实本企业相关工作。同时，北辰实业积极制定节能、减排、环保量化指标，层层分解下达，并持续细化各工程专业的检查项目，将检查结果纳入对所属企业年终考核内容之中，有效监督、落实碳达峰相关工作。
“3060”目标的实现离不开各个企业的统筹规划和积极实践。北辰实业及旗下各企业严格按照行动方案推进节能、降碳、拓绿工作，围绕意识宣贯、设备改造、数据核查、技术研发、行业交流等方面，多措并举，亮点纷呈，为碳达峰目标的实现贡献“北辰力量”。2024年，北辰实业开展碳达峰行动方案重点节能技改工程项目工作，所有项目均已完工或已进入实质阶段；完成年度二氧化碳排放核查及履约工作，年度完成碳排放配额29053吨，有效抵消公司年度碳排放量。
首都会展
主要原则
公设公司
为提高能源利用效率，更换部分老旧用能设备，并引进先进科技，优先使用节能设备，实现能源使用的优化升级；各企业工程部开展节能检查，针对各自工作岗位进行节能优化措施，针对大功率设备进行严格管控，包括及时关闭、优化使用时间等；采用LED及节能光源提供照明，淘汰老旧高能耗电机，空调机组设备采用变频技术控制。
购买绿电并获得电力交易证书；成功申请朝阳区2024年节能减碳专项资金奖励；积极提供2023年度绿电交易凭证和相关材料，顺利核减二氧化碳排放配额5120吨。
雄安会展中心获得全国首张会展业碳中和管理体系认证证书
“碳中和”会展?首届 ICCA（国际大会及会议协会）全球场馆论坛
雄安会展中心作为雄安新区首家高规格会展中心，是雄安新区对外展示的窗口。首都会展作为雄安会展中心主要管理运营单位，持续推动中心绿色低碳运营。雄安会展中心自正式投入运营以来，一直致力于践行环保、低碳理念，为落实《河北雄安新区规划纲要》，建设绿色低碳之城而努力。2024年，雄安会展中心顺利通过第三方机构认定，获得碳中和管理体系认证证书。该证书为全国首张会展业碳中和管理体系认证证书，是对雄安会展中心在碳减排工作方面取得成绩和作出贡献的肯定。
2024年12月，首届 ICCA全球场馆论坛在国家会议中心二期圆满落幕。本次论坛秉承ICCA一贯倡导的可持续会议理念，充分利用国家会议中心二期“中国绿色建筑三星”和“LEED铂金级标准”的绿色场馆优势，通过购买CCER（国家核证自愿减排量）以抵消碳排放配额，并采取使用环保材料指示牌、推行无纸化会议材料、循环利用环保家具、提供可降解及可重复使用餐具、部署高效能照明系统等低碳措施，实现碳中和目标。
案例
案例
“碳中和管理体系”认证证书
碳中和证书
1413
吨5120顺利核减二氧化碳排放配额
专题：绿韵北辰，绘“双碳”画卷
坚持系统谋划、注重协同
坚持创新驱动、科技支撑
坚持节约优先、源头减碳
坚持立足实际、稳妥有序
全面部署碳达峰行动
深度践行碳达峰承诺
1615
治理篇治理篇
筑牢管理根基筑牢管理根基确保稳健发展确保稳健发展
PART
SDGs
·党建引领 红色引擎促发展·公司治理 稳健前行创一流·依法合规 诚信经营护声誉·科技创新 数字引领创效能
北辰实业深入贯彻落实党的二十大精神，推进党建与业务融合，夯实基层党建工作基础，扎实推动各项措施落地见效；不断健全中国特色现代企业治理，完善运行高效的治理体系；巩固深化风控管理，着力加强内控合规体系有效性；重视科技创新，将数智化建设作为提升企业竞争力的关键抓手，积极推动ESG理念融入公司治理，为企业可持续发展夯实根基。
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
1817
党建引领 红色引擎促发展
北辰实业深入学习宣传贯彻党的二十届三中全会精神，不断深化全面从严治党，持续优化提升党建工作质量，聚焦政治建设、思想建设、组织建设、作风建设、纪律建设和制度建设，把党建活力转化为公司提质增效的强劲动力。
加强政治建设
加强政治监督
正风肃纪反腐
党风廉政建设
北辰实业坚持以习近平新时代中国特色社会主义思想为指导，深入学习贯彻党的二十大和二十届二中、三中全会精神，采取多种方式，不断深化对全会精神的学习。持续巩固深化“全面+特色”党建格局，深入开展“抓党建、强经营、促发展”工作，努力提升党建质量和水平。
北辰实业坚定拥护“两个确立”、坚决做到“两个维护”，全面推动构建不敢腐、不能腐、不想腐的有效机制，矢志不渝地深化党风廉政建设，致力于营造风清气正的政治生态。
开展基层纪检机构改革、完善贯通协同监督机制，锻造敢于、善于斗争的纪检监察铁军。强化纪检监察干部理论学习和人员培训，持续提升纪检监察工作规范化、法治化、正规化水平。召开贯通协同监督专题会3次，围绕线索甄别和移送进行专题辅导，有效提升巡察、审计人员精准发现问题、移送线索的能力。
制定《纠治“四风”负面清单》，形成七方面33项具体措施，进一步常态长效纠治“四风”，深化全面从严治党。全年召开纪检系统会议55次，学习139项内容；举办纪检课堂16期，学习46项内容；网络推送学习材料43期，共125篇文章；开展“党风廉政建设宣教月”活动，精准运用“四种形态”、深化标本兼治，持之以恒正风肃纪反腐。
坚持不懈用习近平新时代中国特色社会主义思想凝心铸魂。深入落实党中央关于巩固拓展主题教育成果的意见、《中共北京市委关于深化学习贯彻习近平新时代中国特色社会主义思想常态化制度建设的意见》，推动集中性教育向日常教育拓展延伸；把深入学习贯彻习近平新时代中国特色社会主义思想作为主题主线，持续推进深入学习党的二十届三中全会精神。
全面加强党的领导，推动党建工作和生产经营深度融合。
健全公司旗下各企业党组织发挥作用的机制，落实“双向进入、交叉任职”领导体制，向各企业下发《关于进一步规范党建入章和党委前置研究重大事项的工作提示》，常态化推进党建入章工作；按照市国资委要求，开展“强党建 促改革”专项行动的实施计划，培育“党建强、业务强”的“双强”党组织。
2024年“党风廉政建设宣教月”活动圆满完成
2024年5月至6月，公司开展以“深学党纪明底线，提振精神建新功”为主题的“党风廉政建设宣教月”活动。宣教活动结合党纪学习教育，将纪律教育、党性教育和廉洁文化宣传贯通起来，各级企业共组织活动424次，涉及10项内容，受众8706人次。本次活动以点带面、多措并举，充分营造学纪、知纪、明纪、守纪的浓厚氛围。
案例
“党风廉政建设宣教月”活动
党纪学习教育北辰实业深入开展党纪学习教育，党委和各级党组织深入学习贯彻习近平总书记关于全面加强党的纪律建设的重要论述，强化学用结合，推动党员干部学纪、知纪、明纪、守纪。2024年，公司开展中心组学习19次；按月编发《中心组学习参阅》，统筹理论学习重点；制定下发《关于做好党的二十届三中全会精神学习宣传的工作安排》，全公司开展党的二十届三中全会精神宣讲32场，覆盖946人次。
场
人次
三中全会精神宣讲
三中全会精神宣讲覆盖人次
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
2019
党纪学习教育警示大会
公司治理 稳健前行创一流
北辰实业持续深化国有企业改革，推动公司治理效能提升，构建分工明确、高效运作的内部治理架构，完善并强化运营管理机制，提升战略决策的科学性及精准性，不断提升价值创造力，进一步增强公司竞争力和抗风险能力。
完善治理架构
健全治理机制
北辰实业致力于构建科学高效的治理架构，董事会构成多元化，旨在从战略高度保障公司在复杂多变的市场环境中稳健发展，高效推动各项业务朝着既定目标稳步前行。
北辰实业不断推进治理机制的健全完善，在董事会治理制度与子企业公司治理层面均积极作为，全方位提升公司整体治理水平，以适应不断变化的市场环境和发展需求。
董事会构成董事会下设五个专门委员会，分别为审计委员会、战略发展委员会、薪酬与考核委员会、提名委员会、法律合规委员会。各专门委员会负责履职，为董事会战略规划与决策制定提供详实的数据支撑与专业的策略建议。
董事会成员北辰实业董事会成员9人，其中内部董事6人（包含职工董事0人）、独立董事3人。
董事会治理制度子企业公司治理
根据法律法规以及巡视整改和上级监管机构的有关要求，修订了北辰实业《公司章程》及董事会各专委会的议事规则，进一步完善了董事会及专委会的会议机制；修订了北辰实业《公司章程》和股东大会、董事会、监事会的议事规则以及《独立董事工作制度》，确保章程内容及议事程序合法合规，切实维护股东权益。
依据新公司法以及《公司章程制定管理办法》，充分考虑不同企业的经营实际，进一步完善不同治理结构下的公司章程模板，为各级子企业章程制定或修订提供参考；加强董事会授权管理，指导子集团和重点项目公司依据授权管理制度制定董事会向经理层授权的方案和清单，充分发挥经理层经营管理作用。
加强党纪学习统筹督导推动教育活动走深走实定期召开工作推进会，制定学习安排，进一步明确集体学习、交流研讨、读书学习、辅导报告、警示教育、个人自学六方面工作的要求和标准，各级党组织准确把握党纪学习教育重点，党纪学习教育取得实效。
丰富形式重实效，积极营造崇廉尚洁、知纪守纪的浓厚氛围。制定领导班子月度学习计划并有序落实；组织开展党纪学习教育读书班，主动了解并掌握总部借调（挂职）外单位党员学习情况，推动党纪学习教育全覆盖。
独立董事
人
内部董事
人
董事会
提升决策水平
北辰实业高度重视决策水平的提升，借助数字化手段为决策提供精准、及时的数据支持，着重强化对独立董事的服务保障，通过多维度举措构建科学高效的决策体系。
加强数字化治理董事履职支撑
聚焦管理制度化、制度清单化、清单信息化，建立并维护好“三重一大”决策和监管系统，实现“三重一大”事项数字化及全流程动态监管；落实董事会工作系统建设相关要求，提前完成信息数据上报，进一步提升数字化管理水平。
加强对独立董事的履职支撑服务，加强日常沟通和重大、复杂决策事项沟通，定期向公司提供经营管理信息，科学组织开展工作调研。加强子企业董事会队伍建设，组织开展对子企业董事会和派出董事的年度履职考核评价工作，并组织开展履职能力提升培训。
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
2221
深化国企改革北辰实业积极响应国企改革号召，产业布局持续优化，活力效率有效提升，中国特色现代企业治理不断完善，为实现高质量发展奠定坚实基础。优化产业布局
提升活力效率
完善中国特色现代企业治理
首都会展行业引领力进一步凸显，在成功主承办服贸会等既有项目之外，成功引入Sibos 2024年会等8个展会新项目，业务实现突破性拓展佳绩。
落实市场化经营机制，推进“三项制度”改革进一步走深走实。2024年印发《公司关于进一步深化“三项制度”改革工作实施方案》，围绕干部能上能下、员工能进能出、收入能增能减和加速人力资源数字化建设制定四方面改革任务共15项改革措施清单，推动实现管理人员竞争上岗、末等调整和不胜任退出，推动收入分配机制更加精准规范。进一步加强领导人员队伍建设，拓宽人才多通道发展路径。2024年制定《北辰集团（北辰实业）优秀年轻干部人才储备库动态调整办法（试行）》，持续扩大年轻干部“蓄水池”；与北京市人力资源和社会保障局、ICCA共同开发注册国际商务会展专业人士（CIBEP）职业认证证书，构建丰富多元的会展专业人才评价体系。
持续夯实“三重一大”决策管理、完善公司分类管控，形成一横一纵管控体系。修订公司及子集团“三重一大”制度，制定并持续完善子企业权责清单，逐步实现了治理主体权责清晰与公司管控优化的科学衔接，形成系统完备、决策高效的科学决策制度体系。持续深化内控合规协同体系建设，健全组织机构，完善运行机制。制定印发《北辰集团（北辰实业）纪检监察与组织、巡察、审计、财务等监督贯通协同工作方案》，进一步发挥职能监督作用和组织优势，推动形成系统集成、协同高效的监督工作格局。
依法合规 诚信经营护声誉
北辰实业健全合规管理体系，有序推进合规管理工作，不断加强内控体系建设，全面提升风险防控能力，持续深化依法合规治理的深度与广度，维护利益相关方的合法权益，为推动企业与社会的和谐共生奠定坚实基础。
依法合规治理北辰实业严格遵循国家法律法规、行业监管要求，通过构建完善的合规管理体系与公开透明的信息披露机制，确保各项业务合法合规有序开展。
推进合规体系建设落实市国资委合规管理年度重点工作要求，推动重点领域合规管控措施进流程或表单，将合规管理标准和要求落实到岗位职责；组织开展年度合规风险排查及合规管理体系有效性评估，建立重点风险岗位清单并动态更新；将合规审查纳入规章制度、重大决策事项、重要合同签订程序。
提高人均效能，稳妥有序推进城市中心进一步整合，机构设置和用工总量进一步精简，区域优势与资源统筹进一步提升，有效降低管理成本。2024年成立北京辰纬企业运营管理有限公司，阶段性集中管理房地产尾盘项目剩余资产。
地产板块加强整合
北辰实业积极谋划商业物业发展战略，组建北辰商管，集中管理北辰实业写字楼、公寓、酒店等商业及园区资产；成立北京北辰悦物业服务有限公司，不断提升持有资产物业管理能力；推进构建亚奥区域新消费联盟成立，促进双奥场馆赛后可持续利用，助力亚奥区域成为国际文化商业新地标。商业物业板块持续深化
主责主业规模扩大
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
2423
加强风险防控北辰实业扎实落实市国资委风险防控有关要求，在完成规定动作的基础上做好自选动作，更严更实强化风险防控，建设内控体系。
健全风险防控体系
资金管理全过程管控
设立“风险管控工作领导小组”，及时了解公司经营管理、资金及债务、内控及法律等方面可能存在的风险情况，及时提供资金优化配置和融资建议。同时，优化内控工作，对现有制度进行诊断并修订完善，加强制度体系管理；修编《内控手册》，促进合规、内控体系有效协同联动；开展旗下企业内控体系考核调研，压实旗下企业风险防控管理责任。
定期组织召开风险管控工作领导小组会，会上对经营管理、资金管理、项目管理、法律及内控管理等关键领域中所涉及的风险进行分析，对风险的管控措施进行研究，对风险管控中的重难点工作进行协调推进。
北辰商管策划录制法治宣传微电影
2024年10月，北辰商管紧跟北京市法治微电影作品征集活动步伐，制作了以《中华人民共和国民法典》为核心的法治宣传微电影“《健身卡的约定与安全》?让法律照亮你的健身之路”。这部微电影直面经营服务中的实际问题，聚焦健身房办卡陷阱与安全隐患，通过三幕情节普及《中华人民共和国民法典》中格式条款的适用与经营者的安全保障义务法律知识，直观展现《中华人民共和国民法典》在商业经营中的实际应用与重要性。此次微电影的拍摄，不仅展现了北辰商管对法治文化建设的高度重视，更彰显了公司在法治轨道上推动经营服务高质量发展的坚定决心。未来，北辰商管将继续秉承法治精神，不断优化内部管理，助力公司服务品质升级，为首都经济社会的高质量发展贡献更多力量。
案例
科技创新 数字引领创效能
北辰实业将数字化转型视为提升竞争力与实现可持续发展的关键驱动力，利用数智平台提升运营管理效能，从智慧场馆到数字化营销平台，不断挖掘科技赋能的潜力，通过管理创新与核心技术创新提升服务品质，为客户带来智能化体验。
数字化建设北辰实业紧密结合市国资委智慧国资规划、数据先行区建设、数字化重大项目应用场景建设的要求，以数字化建设推动企业提质增效。
强化落实合规管理
做好信息披露工作
定期组织合规管理联席会等会议，年内系统梳理合规义务，更新合规风险清单，开展合规风险专项排查，组织合规管理体系有效性评估工作，推动合规管理机制有效运转；根据企业经营实际制定《合规风险管理指引》《个人信息保护合规指引》《合同管理合规手册》等专项制度，持续深化重点领域合规管理；推动二级企业颁布《合规管理体系实施方案》《合规管理办法》，压实合规管理向子企业延伸。
制定《北辰实业信息披露事务管理办法》《北辰实业信息披露暂缓与豁免业务管理制度》等规范性文件，按照监管要求规范及时完成公司定期报告及董监高变更、更换会计师事务所等重大事项临时公告的编制和发布工作，截至2024年年底，共发布公告329个，其中A股119个、H股210个。凭借高质量的信息披露及规范的公司治理，北辰实业信披工作已连续四年荣获上交所A类（优秀）评级。
个
个个
类（优秀）评级
A
共发布公告A股
H股已连续四年荣获上交所
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
2625
智慧场馆建设
北辰实业持续推进信息化技术创新，重点打造国家会议中心二期、首都国际会展中心智慧场馆标杆，运用大数据、人工智能、云计算等前沿技术，积极构建数字服务场景，并融入各个业态的具体业务中，提升用户体验，2024年已完成国家会议中心二期智慧化项目（商业部分）上线试运营和首都国际会展中心智慧场馆建设。
智慧场馆运营管理平台
北辰实业高度重视技术创新，坚持提高数字化管理和信息技术创新研发能力。研发推出的智慧场馆运营管理平台，是全国首套具有自主知识产权的场馆管理系统，通过 “软件即服务”（SAAS）模式设计与标准化管理流程，高效积累会展数据，有效推进了会展场馆管理和输出管理工作，已成为公司内重要的信息基础设施，并助力北辰夯实在会展行业的核心竞争力。
案例
智慧场馆运营管理平台
“数智驱动 会展未来”2024首都会展场馆酒店路演推介活动成功举办
中非合作论坛峰会闭幕，国家会议中心彰显智慧场馆魅力
2024年4月，以“数智驱动 会展未来”为主题的2024首都会展场馆酒店路演推介活动（北京站）在国家会议中心成功举办。首都会展AI数据官“小会”惊艳亮相，让现场嘉宾沉浸在虚实结合的数字化场景应用中，体验首都会展的数字化建设成果。活动现场设置“数字人交互体验区”，吸引大量嘉宾参与体验。
在2024年中非合作论坛峰会中，国家会议中心将科技创新元素融入会场各个方面，彰显智慧场馆魅力。会议区一层大堂，可移动、具备交流功能的智能引导机器人为客人提供中英双语服务，位于会议茶歇区的咖啡机器人与茶艺机器人为现场嘉宾提供互动体验，场馆内24小时无人值守的智慧超市满足客人的多样化服务需求，外币兑换机打造多元化外币支付新场景。此外，会议公共区域打造AIGC互动体验区，运用先进的AIGC技术，将每位嘉宾的影像融入精心设计的中非合作主题故事中，生成独一无二的个性化故事海报。
案例
案例
AI数据官?“小会”
交互式人形机器人“小柒”
数字化建设
数据治理工作
持续推进北辰实业《数字化转型规划（2023—2025年）》《2023—2025年度数字化转型重点项目清单》和《北辰集团（北辰实业）2024年度数字化建设重点工作》，重点落实公司年度数字化转型任务，统筹部署数字化建设重点工作，以打造领先的北辰会展服务平台为目标，完成场馆管理系统的5次升级迭代工作，在8家京内外场馆推广应用，运营管理展会活动6000多场，为智慧化场馆建设咨询工作提供数据支撑。
积极开展数据治理工作，印发《数据治理三年行动计划》，明确数据治理框架及路线图，为数据资源向数据资产转化打通壁垒，为数据驱动创新发展提供指引。本年度内公司未发生网络安全事件。
多场6000
运营管理展会活动
2827
北辰实业坚定不移地贯彻绿色发展理念，将其融入企业运营的各个环节，在绿色管理方面持续发力，积极识别与应对气候变化风险，严格加强污染排放管理，不断完善公司环保运营与供应链绿色管理体系，全方位助力企业的可持续发展，为实现“双碳”目标贡献“北辰力量”。
环境篇环境篇
践行绿色理念践行绿色理念守护生态家园守护生态家园
SDGsPART
·环境管理 制度落实护生态·气候应对 策略得当迎挑战·减碳降碳 低碳发展谱新章·绿色运营 理念践行促循环
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
3029
环境管理 制度落实护生态
加强环境管理
环保文化宣贯
北辰实业高度重视环境管理，加强环境管理组织建设，持续完善环境管理制度，多管齐下全面加大环境管理力度。
北辰实业通过加强内部培训与宣传，不断强化全体职工的环保意识和主体责任感。通过开展环保主题活动、设立环保奖励机制等方式，激发职工参与环保工作的积极性和主动性，营造出全员重视环保、践行环保的良好氛围。
提供组织保障
完善制度建设
北辰实业2024荣誉榜
北辰实业全面落实国有企业环境保护主体责任，建立健全环境管理体系，宣传贯彻环保文化，培养职工环保意识，全方位、多层次地推进环境管理工作，为企业高质量发展筑牢绿色根基。
成立主要领导担任组长的“节能工作领导小组”，明确本公司及旗下各企业管理责任；建立《环境保护设施设备管理台账》《污染源统计台账》，建立环保罚款台账报送流程；开展环境保护管理专项检查，并将检查结果纳入企业年度经营绩效考核，确保环境管理工作有效落地。
根据《中华人民共和国节约能源法》《中华人民共和国环境保护法》等国家法律法规，立足公司实际情况，制定、执行 《环境保护管理办法》《节约能源管理办法》《节能低碳行为规范》，明确环境管理的目标、原则与流程，对环保职责进行清晰界定，构建规范的环境管理体系。
北辰实业作为北京市重点用能单位，2024年参加2021年至2023年年节能目标责任考评工作，获得优秀等级评价，并获得财政奖励。
国家会议中心连续十三年参与“地球一小时”活动2024年是国家会议中心连续第十三年参与“地球一小时”活动，国家会议中心在日常经营中制定和实施了一系列环保举措，不仅身体力行准时“关上灯 点亮希望”，还通过发布倡议书鼓励职工、合作伙伴和顾客参与其中，共同“为地球献出一小时”。
案例
倡议书
2024年全国节能宣传周和低碳日活动
2024年5月的全国节能宣传周和低碳日活动分别以“绿色转型，节能攻坚”和“绿色低碳，美丽中国”为主题，各公司积极开展有关宣传活动。
以图文的形式科普低碳生活方式，并且线上组织各部室人员学习公司环境管理制度与节能方案，强化企业职工的节能低碳意识和绿色发展理念。
北辰知事：2024年全国节能宣传周和低碳日活动
北辰商管
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
3231
北京北辰洲际
组织召开“2024年五洲皇冠节能宣传教育”培训会，学习习近平生态文明思想，分析讲解酒店水、电、气、热能源消耗量以及节能降耗工作计划和设备更新方案，宣讲北辰节能低碳行为规范，倡导职工建立良好节能低碳环保意识。
结合“绿色转型，节能攻坚”全国节能宣传周活动主题及“绿色低碳，美丽中国” 全国低碳日活动主题，张贴主题海报，分享观看节能宣传周主题宣传片，通过社交媒体平台深入开展各类宣传活动，让公司职工了解节能减排的重要性和紧迫性。
组织环保答题活动，针对国家节能方面的工作部署、习近平总书记的重要讲话精神、绿色北京战略等知识点设问，增加职工对节能降耗、绿色低碳建设工作的了解。
北辰地产
五洲皇冠酒店
灵活应对极端天气，助力2024国际基础科学大会完美落幕2024年7月，2024国际基础科学大会在北京举办。首都会展作为连续保障两届大会的唯一会务执行单位，圆满完成工作。7月24日上午11点，项目团队接到怀柔区紧急通知，因极端天气易引发会场所处浅山区的地质灾害风险，要求立刻进行人员转移。团队在3小时内接连完成车辆调度、活动调整、安全检查等工作。次日上午7点，项目团队得到通知，要求9点恢复大会的正常运转，团队迅速响应，2小时内园区各项工作均已正常运转。
案例
气候应对 策略得当迎挑战
北辰实业主动参与应对气候变化行动，将其作为企业发展的关键课题，积极识别气候相关实体风险与转型风险，落实相关应对措施，有效降低风险对企业生产与运营的影响，在全球气候治理进程中勇担国企责任。
应对实体风险北辰实业时刻保持对实体风险的敏锐洞察，积极主动采取应对策略，全方位降低实体风险对公司运营的负面影响，保障各项业务平稳有序运行。
·风险描述··风险应对·极端天气导致供应商无法按时供货
要求供应商透明化供应期施工期间，极端天气(如暴雨、强风、汛期等)增加职工健康与安全风险
制定并下发《关于做好极端天
气应对处置工作的提示》等文
件，保障极端天气下的施工安
全
应对转型风险北辰实业重视绿色低碳转型发展，积极应对气候变化带来的转型风险，针对气候政策法规、技术创新、市场情绪及公司声誉等因素开展风险识别，做好风险应对，展现出公司在绿色发展中的卓越前瞻性与行动力，全方位推动公司在低碳转型浪潮中稳健前行。
·类型··风险描述··风险应对·
政策和法律
监管机构对气候变化信息披露要求趋严
连续多年公开应对气候变化相关信息，并参考TCFD框架优化相关公开举措北京市人民政府发布《北京市碳达峰实施方案》，北京市人民政府国有资产监督管理委员会发布《市管企业碳达峰行动方案》要求
制定符合公司实际的《碳达峰行动方案》技术采用低碳排放技术
设置激励机制，对各企业节能、二氧化
碳排放领域技术推广工作中获得市级及
以上嘉奖的进行表彰市场
气候变化影响部分食材价格，导致供货商产能减少，价格不稳定
对价格进行监测，调整食材供应声誉利益相关方展示出对气候变化议题的关切
发布开展节能、降碳工作和打造绿色建
筑相关新闻
在监管机构官网公开应对气候变化信息
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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减碳降碳 低碳发展谱新章北辰实业积极响应国家政策号召，全力推进绿色低碳循环发展体系的构建，通过节能降耗和清洁生产的系列举措，在减碳降碳的征程中迈出坚实步伐，推动企业发展朝着绿色低碳方向深度转型，为自身高质量发展奠定坚实的绿色根基。
节能降耗
北辰实业加强各专业系统的运维管理，持续提高能源利用效率。2024年，北辰实业（上市+非上市分公司）能耗16606吨标准煤，同比2023年16710吨标准煤略有下降，降幅0.6%。
公设公司圆满完成北京亚运村再生水引入项目
北辰地产多措并举打造绿色建筑
公设公司全力做好做活“水”文章，持续推进中水的管理与合理利用，为节能减排和绿色发展贡献力量。自再生水引入项目立项以来，公设公司高度重视，集结专业技术团队，深入工程现场展开详尽调研，在亚运村园区内铺设地下管线，分别与北辰东路、安立路的市政再生水管线接驳，将再生水引入亚运村中心花园、周边绿地和制冷站，用于园区绿化、保洁、制冷系统用水，替代自来水。该项目进一步合理优化亚运村园区水资源结构，提升再生水利用比例，有效降低了企业水资源的使用成本。
北辰地产致力于在多个项目中构建绿色、宜居的建筑环境，于设计环节严格遵循并积极融入环保技术要求，确保建筑的可持续发展与生态友好特性。重庆悦来五期项目在总体布局中充分考虑通风与朝向，有效地降低了热岛效应；采用绿色建材厚壁型烧结页岩空心砖填充墙、高性能混凝土及可循环利用的金属材料等多种环保材料，整体使用率达60%，同时采用窗式通风器有效提升室内空气质量。长沙北辰三角洲A2项目采用绿色装饰装修材料，选用节能型水泵风机、水电分项计量，同时综合运用了智能化服务系统、节水器具、太阳能光伏、节能灯具等措施。
案例
案例
亚运村再生水引入项目
长沙北辰三角洲A2项目现场设置雨水收集水箱，收集后用于现场降尘洒水及洗轮机补水
重庆悦来五期项目实景长沙北辰三角洲A2项目太阳能光伏
积极贯彻落实《北京市节水条例》，助力节水型社会建设，不断夯实计划用水和定额指标的管理，做好用水指标的分解工作，强化监督检查。2024年，积极开展用水情况调查工作，对可循环水资源的种类、数量、质量等方面进行评估，提出改进和优化节水工作建议，持续提升水资源利用效率，顺利完成水效益目标。
加强水资源管理
通过绿色设计场馆设施、低碳运营展会服务等措施，全方位降低会展活动的环境影响，采用LED节能灯具替代传统照明设备，鼓励参展商采用可循环利用的展具和环保装饰材料，减少一次性用品的使用，致力于打造全流程绿色会展。
创办绿色展会
融入前沿节能技术与环保材料，打造舒适宜居且低能耗的绿色建筑标杆，提高建筑的能源利用效率，推广使用节能型施工设备，优化施工工艺，降低在使用过程中的能源消耗，将绿色建筑理念贯穿始终。打造绿色建筑
%吨吨
0.61660616710
降幅2023年能耗标煤2024年能耗标煤
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
3635
Sibos 2024年会实现全流程绿色环保
长沙北辰三角洲A2项目利用环保技术践行清洁生产
2024年10月，Sibos 2024年会成功举办。国家会议中心携手大会主办方，严格遵循可持续化使用和绿色可降解原则，确保活动全流程环保。通过使用可降解餐具、细化垃圾分类清运流程、统计会期碳足迹数据等方式，为参会者提供了一个更加环保、低碳的参会环境，并为后续碳减排工作提供了数据支持。同时，国家会议中心还通过绿电交易机制，首次实现Sibos年会史上场馆100%绿电供应。
为减少施工过程中对周边社区及居民造成的环境污染、生活困扰，北辰地产积极运用行业先进技术和施工方法，减少建筑工地对环境造成的负面影响。长沙北辰三角洲A2项目在防尘方面采用雾化喷淋除尘系统，利用喷淋或喷枪将水雾喷洒到空气中的烟尘或气味颗粒上，使其与水雾相互作用，形成大尺寸的颗粒，随后这些颗粒被重力沉降或被其他设备捕集去除，有效提升了防尘效果。为了确保项目内外道路的清洁，在出入口大门处安装车辆自动冲洗装置，对进出场车辆进行冲洗，土方车辆全部实施封闭运输，有效防止施工车辆对内外道路的污染。此外，为减少光污染，施工现场塔吊安装了罩式镝灯，场地照明灯设置光罩，确保定向透射光束，避免强光外泄。在电焊机等强光机械作业时，设置了遮光罩棚，确保光线聚焦于施工区域内，减少对外界的影响。
案例
案例清洁生产
北辰实业大力推进清洁生产，从固体废弃物、大气污染物、污水等方面进行严格管控，扎实开展污染防治工作，有效提升资源利用效率、减少污染物排放、优化生产流程。
污染防治
废气管理
废水管理
固体废弃物管理
加强各企业对环境保护工作的管理与监督，制定并执行“一企一策”的环保应急预案，开展对《环境保护设施设备管理台账》《污染源统计台账》的自查与更新工作，保障各企业环境保护设施设备的正常运行和对污染源的有效控制。2024年，各类环保设施良好率达到100%，开展8项节能技改工程，总计花费783.9万元。能源利用效率有效提高，成功减少生产与经营过程对环境的影响。
开展厨房油烟废气、锅炉排放废气、工程项目扬尘等潜在挥发性有机物污染源的年度摸排，从源头进行污染管控；持有型物业严格按照行业主管部门要求，通过设置喷淋喷雾设施、优化工艺有效抑制扬尘。
根据《北京市排水和再生水管理办法》对废水直接排放进行严格把控，在废水排放到市政管网前对废水进行预处理，确保水质符合排放标准，并持续加强水资源循环利用，推广中水使用，引导各企业引入市政中水或建立中水处理系统；2024年公寓经营管理分公司积极行动，有效推进了污水排放设施的部分改造项目，并顺利完成了排水许可证的申领工作，为环境保护和水资源管理作出了积极贡献。
旗下酒店在采购易耗品时均选用可降解环保型包装材料的产品，避免过度包装；持续开展物资回收再利用工作，对废旧毛巾、塑料制品、玻璃制品等常用物资开展物资循环利用；与专业公司签订垃圾收纳协议，对生活垃圾、厨余垃圾、其他垃圾和有害垃圾进行分类、专业清运及消纳，本年度完成针对废弃物、危险废弃物签订专业垃圾收纳协议100%的目标。
长沙北辰三角洲A2项目综合利用环保技术
Sibos 2024年会
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
3837
绿色运营 理念践行促循环北辰实业旗下企业积极贯彻落实首都绿色低碳发展相关要求，提倡低碳办公、资源循环利用，减轻环境负荷。各企业高度重视供应链可持续发展，携手供应商共同践行绿色环保理念，为行业绿色转型树立典范，实现经济效益与环境效益的有机统一。
绿色办公绿色供应链北辰实业将绿色理念融入办公全流程，采取多项举措降低能源、纸张、用水等消耗，引导职工在绿色办公环境中增强环保意识。
北辰实业从源头把控供应商资质，确保使用原材料环保合规，统筹各企业践行绿色采购原则，加强对供应链管理与评估，推动全产业链绿色发展。
首都会展北辰地产
五洲·会议中心
国家会议中心
五洲皇冠酒店
五洲皇冠酒店
安排工程设备值班人员及时根据中央空调制冷机水温及实际需要， 控制启停机时间、台数、区域设备，降低用电消
耗量；假日、工休日前要求职工把办公区的用电设备断电，并设专人检查。
针对供应商环保方面进行监管，优先选择使用环保材料的供应商；在招标过程中高度重视供应商信誉度。
结合实际情况延迟供冷；根据写字楼客户上下班时间，精确调整新风机组开启、关闭时间；牌匾标识开启关闭的时
间随着季节、天日长短进行合理、适时调整；电梯运送货物尽量避开峰值，以达到削峰填谷目的。
优先选择环保型材料和产品，全面采用绿色建材，制定详细的供应商筛选标准，优先选择在环境保护方面表现优异的企业。与环境友好供应商建立长期合作关系，共同推动绿色供应链的发展。物流和配送中，推广使用电动汽车、混合动力车等清洁能源车辆，减少燃油消耗和尾气排放。
对硒鼓等有害物品进行统一收集，并交由专业公司进行回收处理；加强电梯运行调节和维护保养，提倡少乘电梯、
多走楼梯；在办公室内禁止使用移动式大功率取暖设备、电暖炉等电器，保证安全用电的同时节约能耗。
客房装修改造项目中，初步设计阶段即明确设备选型必须为节能环保产品，如节水型马桶、节能灯具、绿色环保涂料、环保板材家具等；在制冷机及水泵更新项目中，择优选取市场最优高能耗比的绿色节能产品。
4039
PART
SDGs
·员工责任 关爱培育筑同心·产业协同 携手共进促共赢·优质服务 匠心精耕赢口碑·公益担当 善举润泽惠民生
北辰实业始终专注人民福祉，服务为民，展现国企责任。在实现自身发展的同时重视职工成长，引领行业前行，不断提升服务质量，积极投身公益慈善，为构建和谐社会贡献力量，努力为职工、行业伙伴、客户及社会创造更多温暖与美好。
社会篇社会篇
增进民生福祉增进民生福祉共创美好生活共创美好生活
北辰实业2024年可持续发展暨ESG报告
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
4241
员工责任 关爱培育筑同心人才作为核心驱动力，是企业实现可持续发展的基石。北辰实业扎实推进职工权益保障工作，不断优化职工职业发展通道，打造多元化培训体系，积极开展各类职工关怀行动，压实安全生产责任，充分激发人才的创新活力与工作热情，实现企业与职工双赢。
保障职工权益
助力职工成长
北辰实业坚持平等雇用，加强民主管理，完善薪酬福利体系，重视职工身心健康，全方位保障职工合法权益。
北辰实业积极为职工打造广阔的发展天地，通过开设多元化技能培训提升职工专业素养，精心搭建全方位人才发展体系，全力助推职工成就精彩职业人生。
平等雇用
人才培养
产学研结合
制定《公司培训管理办法》《北辰研学院建设方案》，构建“北辰研学院—专业平台公司—各企业”三级教育培训体系,形成具有北辰特色的人才培养模式；上线数字化入职培训标准化课程，开展毕业生入职培训项目，帮助新职工迅速融入公司；开展提升经营管理能力研修班等培训，为职工赋能。
为加强国际会议行业人才培养及国际交流,与ICCA共同开发注册国际商务会展专业人士（CIBEP）职业认证证书，开展会展设计师职业技能等级证书与ICCA Skills国际证书互认项目，共同发布“行业人才发展倡议”，呼吁行业同仁在会展技能提升与认证、青年领袖培养等方面采取实质性措施，共同构建适应新时代要求的会展人才发展体系，打造高质量人才队伍。
2024年会展项目策划技能竞赛成功举办
2024年11月，北辰实业“创新创造自主会展IP解码会展新质生产力”会展项目策划技能竞赛在北京国际会议中心圆满举办。来自包括首都会展辖属企业及受托管理场馆在内共11支队伍参赛，总部及辖属企业相关负责人、业务骨干，第二期“二外·北辰实验班”学员等百余人现场参加。技能竞赛选题突出“会展特色”，在赛项设立、评分标准、比赛形式上“创新创造”，搭建了“会展新质生产力”技能创新平台，首都会展服贸会中心参赛作品《2024世界传统医药大会及北京国际传统医药展览会》荣获一等奖。此次活动通过以赛促学、以赛促训、以赛促建的形式激励、培育公司会展业务板块创新人才，是公司全面深入贯彻落实习近平总书记关于发展新质生产力、培养高技能人才等方面重要指示批示精神的一次生动实践。
案例
二外·北辰实验班 会展项目策划技能竞赛开场制定《公司职工补充医疗保障方案》及《公司退休人员重疾医疗互助帮困实施办法》等管理办法；组织职工定期到指定医疗机构进行体检，为职工的健康保驾护航；坚持做好在职职工互助保障投保、续保和理赔工作。2024年，健康体检覆盖率达100%。
民主管理
薪酬福利
职业健康
依法合规修订公司劳动合同管理制度，积极推进电子劳动合同系统建设工作，完成全级次企业职工劳动合同数字化加工，劳动合同签订率达100%；扎实推进民主管理各项工作，召开第四届职工代表大会，拓宽职工诉求反馈途径，全方位、深层次挖掘职工需求，助力企业运营持续改进。
严格遵守国家及地方有关雇用和劳动用工的相关法律法规，对雇用童工及强制劳工采取零容忍的态度；持续实施公开透明、平等竞争、择优选用的市场化招聘机制，将高校毕业生作为人才培养储备重要来源之一，同时积极参加转业军官、随军家属、退役大学生士兵、西藏籍毕业生、乡村协理员等特殊人才接收工作，公开招聘率持续保持100%。
坚持战略导向原则，建立以岗位价值为基础、经营业绩为导向的薪酬分配机制；依法为职工缴纳各项保险，为职工构建多层次福利保障体系；建立《公司总部考勤管理办法》《公司总部带薪年休假管理办法》，切实保障职工休假权益。
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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2024年应届毕业生入职培训提升经营管理能力研修班开班
关爱职工生活北辰实业秉持“珍惜员工”的企业宗旨，开展各式文体活动，丰富职工业余生活，积极开展困难职工帮扶慰问工作，为职工营造幸福快乐的工作氛围，打造“幸福北辰”。
帮扶困难职工
丰富职工生活
北辰实业坚持“以人为本”的理念，积极组织开展登山、健身跑、演讲比赛等多元化的文体活动，鼓励广大职工培养健康的体魄和良好的精神风貌，不断提升职工幸福感。
北辰实业及旗下企业积极开展困难职工慰问活动，以职工需求为导向，做细做实帮扶工作，落实两节慰问、“夏送清凉”等帮扶行动。本年度在职职工互助保障工作有序推进，累计完成292人次的住院、重疾、女工、津贴、轻症、非工伤等理赔金额84.03万元；72人获得二次救助慰问6.67万元；1720人次获得“暖?互助”二次报销金额45.43万元；为23名重疾职工发放慰问金4.6万元。
2024年“拥抱自然 健康同行”北辰职工金秋登山活动
2024年两节送温暖慰问活动
“夏送清凉”慰问活动
万元万元万元
45.436.6784.03
二次报销金额二次救助慰问累计完成理赔金额
北辰职工羽毛球队
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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北辰实业2024荣誉榜
北辰实业获得北京市“应急先锋·北京榜样”先进典型推选宣传活动优秀组织单位奖
筑牢安全防线北辰实业坚持安全至上原则，深度融入首都发展战略，精心构建安全生产管控体系，将隐患排查与整治视为常态化工作，持续强化应急响应能力，培育安全文化，全方位、多层次筑牢安全生产的坚固防线。
北辰实业开展2024年安全生产专题培训
加强安全管理印发北辰实业《安全生产治本攻坚三年行动方案（2024—2026）》，成立“安全生产治本攻坚三年行动工作领导小组”，强化安全生产责任落实，定期通过安全生产季度会议进行动员部署、分析、研判、总结，形成安全管理常态化工作机制，部署推动安全生产治本攻坚三年行动措施落实落细。安全隐患排查持续开展安全生产风险隐患排查整治工作，紧抓超高层建筑、会展场馆、改扩建项目等重点行业领域，深入开展高风险场所专项整治。开展消防安全集中除患攻坚整治专项行动，全年共开展安全检查516次，发现安全问题1669项，已全部完成整改。安全应急演练
不断加强应急队伍建设，形成有效联动机制，认真做好预案制定、队伍建设、设备设施配置、物资储备等各项应急准备工作。针对汛期召开专题会议部署，确保各项防范措施到位；举办2024年度消防应急疏散演练活动，进一步提高应对突发事件的处置能力。培育安全文化北辰实业高度重视安全文化宣贯工作，注重培养职工安全生产意识与实践水平，营造良好的安全文化氛围，全年组织开展安全生产、消防安全、交通安全三次专题培训，共计300余人参加。
2024年北辰实业“安康杯”消防安全技能比赛暨“119”消防宣传日活动成功举办
2024年11月，由北辰商管承办的“安康杯”消防安全技能比赛暨“119”消防宣传日活动成功举办。54名参赛选手在50米赛道中进行消防安全知识竞答和灭火器扑灭明火两个项目的实战技能比拼，活动期间还邀请专业人士进行消防技能演示教学。本次活动促进了职工学习消防安全知识的积极性和主动性，全面提升了职工的消防实操技能，有效增强了全员消防安全意识和专业能力，为北辰实业高质量发展提供更为坚实的安全保障。
案例
消防技能演示
防汛准备工作
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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产业协同 携手共进促共赢北辰实业高度重视产业协同发展，在构建责任供应链时从源头把控，将ESG理念融入每一个采购环节，严格筛选、审查与考核供应商，确保在保障产品与服务质量的同时，达成环境、社会与治理的效益最大化。在推动行业发展的进程中，充分发挥自身行业影响力，携手各方共创繁荣与可持续的行业新生态。
助力行业发展
北辰实业全力构建资源互通桥梁，深化业内协作往来。积极投身行业标准制定、前沿课题研究，凭借专业实力为行业发展筑牢根基，持续为行业繁荣添砖加瓦，推动行业稳健前行，彰显北辰担当。
参与行业交流活动
牵头制定行业标准
紧紧围绕首都城市战略定位，持续发力会展产业，加快推进全产业链布局，全力打造世界一流的会展品牌企业，持续推进与国际大会及会议协会（ICCA）、国际展览业协会（UFI）等国际行业组织开展交流合作。
首都会展深耕会展行业标准化建设，参与制定《会议分类和术语》国家标准及《会议中心运营服务规范》《展览场馆运营服务规范》《展览服务(布展工程)单位经营服务规范》《专业性展览会等级的划分及评定》等行业标准，发布《中国展览指数报告（2023）》，不断推进会展行业高质量发展。
《中国展览指数报告（2023）》重磅发布
2024年9月，首都会展智库机构?北辰会展研究院在第三届国际会展经济发展论坛上重磅发布《中国展览指数报告（2023）》，全面揭示了会展行业在经历三年低谷后的爆发式增长与显著复苏。北辰会展研究院连续第五年编制《中国展览指数报告》（以下简称“报告”），2023年报告总计约25万字，涉及图表约400张。五年来报告不断扩大中国城市会展发展指数的样本容量，样本城市数量达35个，拓宽了各城市横向比较范围。报告推出的城市竞争力指数准确地反映了全国各城市会展经济发展的现状，为城市发展会展业找到优势和短板提供抓手。报告还对行业分类方法进行了优化，有利于更科学地呈现专业展会的行业分布。目前《中国展览指数报告》已成为国内科学、客观地反映各地区、各城市会展业发展和不同行业展会发展的宝贵参考资料。
案例
中国首个会展业职业资质国际互认项目签约
2024年6月，中国首个会展业职业资质国际互认项目签约仪式举行。北京市人力资源和社会保障局、北辰、ICCA三方代表签约，这是政府主管机构、行业龙头企业与国际会议组织在会展职业教育技能人才培养方面的首次合作，标志着三方将在会展行业的会议知识交流和能力发展方面展开深入合作，进一步推动北京及中国会展行业的高质量和可持续发展，为推进高水平开放作出新贡献。
案例
《中国展览指数报告（2023）》
中国首个会展业职业资质国际互认项目签约
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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首都会展开展供应商履约考核
首都会展开展供应商履约考核，以确保供应商供应产品的质量、价格和提供的服务等符合国家规定、行业标准及合约要求为考核目的，及时淘汰不符合规定的供应商。如发现所供应物资或提供的服务存在问题，应及时与供应商约谈并寻求解决问题的方法。
案例
国家会议中心定期对供应商进行社会责任培训
国家会议中心定期对供应商进行社会责任培训，帮助供应商了解和遵守相关的社会责任标准和要求，确保供应商在生产过程中遵守社会责任政策和要求。鼓励供应商进行技术创新和流程改进，提升产品和服务质量的竞争力，要求供应商建立完善的社会责任管理体系，确保社会责任政策和要求的有效实施。
案例
北辰商管查验供应商信用报告
北辰商管通过官方网站查验供应商信用报告、是否存在违规违法行为等情况。通过集采和新项目实施开展供应商调研90余次，按照制度资格预审和推荐渠道补充供应商80余家，通过各项目履约考核评估供应商350余家均合格，目前供应商库内合格供应商1090家。
案例
五洲·会议中心对供应商开展全面考察及评估
五洲·会议中心对拟入库供应商的营业执照、资信状况、同类业绩、服务范围、履约状况等情况进行全面深入了解，并对供应商进行实地考察及评估，确保入库供应商的质量和水平。供应商经考察合格并审批通过后，才可进入合格供应商库。经使用部门负责人确认不合格的供应商，将被记录为不合格供应商并备案。同时，相关的考察档案及不合格原因说明也会被详细存档，以备后续参考。
案例
打造责任供应链
主承办业务规模提升
北辰实业将可持续发展作为供应商选择、资质审查和评估的重要标准，持续加强供应商管理和责任采购工作，着力打造具备高韧性和可持续发展能力强的责任供应链。旗下企业共同促进供应链伙伴履责。
2024年，首都会展行业引领力进一步凸显，会展上游业务取得了突破性佳绩。成功主承办服贸会、国际基础科学大会、中国制冷展、亚洲水技术展览会、中国科幻大会、中国北京国际科技产业博览会、潮玩展、游戏节、物流展等既有项目，主承办展会项目累计数量达31个；成功引入Sibos 2024年会、北京国际传统医药展览会、北京国际健康生活消费博览会、第六届职业技能大赛等8个展会新项目。项目成果丰硕，主承办业务规模和水平均大幅提升。
优质服务 匠心精耕赢口碑北辰实业牢记国企使命，以“服务国际交往”为己任，大力发展主承办业务，圆满完成众多国内国际重大会展活动的接待与服务保障任务，不断升级首都会展硬件设施，以首善一流的服务标准构筑综合竞争优势。
2024年中国国际服务贸易交易会2024年9月，以“全球服务，互惠共享”为主题的2024年中国国际服务贸易交易会（以下简称服贸会）成功举办。在为期5天的时间里，国家会议中心和首钢园区两个会场观展人员络绎不绝，各行业参展商与客商积极洽谈，充分展现了一年来全球服务贸易领域的创新成果和亮点。
服贸会已成功举办十届，是中国服务业和服务贸易高质量发展的生动写照，为构建开放型世界经济作出了积极贡献。中国将坚持以高水平开放推动高质量发展，完善高水平对外开放体制机制，创新提升服务贸易，主动对接国际高标准经贸规则，推动服务领域规则、规制、管理、标准相通相容，有序扩大服务市场对外开放，提升服务业和服务贸易开放平台功能，打造市场化、法治化、国际化一流营商环境。中国愿同世界各国一道，顺应经济全球化大趋势，共享机遇、共商合作、共促发展，为推动世界经济增长、增进各国人民福祉贡献力量。
?2024年9月12日，国家主席习近平向2024年中国国际服务贸易交易会致贺信
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2024年中国国际服务贸易交易会
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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北辰知事：专业运营，北辰实业打造沉浸式会展新体验作为北辰实业旗下企业，首都会展连续四年担任服贸会专业运营商，持续提升服贸会市场化水平，加大招商招展力度，扩大服贸会“朋友圈”，优化国家会议中心和首钢园区场馆运营，再次交出高分成绩单。同时，北辰实业旗下多家企业参与保障工作，担当使命，汇聚合力，又一次展现出“北京服务”的实力风采。
首都会展作为服贸会专业运营商，再次刷新服贸会国际化程度。2024年服贸会秉持“全球服务，互惠共享”理念，突出智慧服务、开放发展，打造综合展和9个专题展，举办了13场主题论坛、88场专题论坛、56场洽谈推介会、25场边会，吸引2000余家企业线下参展，6000余家企业线上参展。吸引85个国家和国际组织设展办会，其中13个首次独立设展，数量均超上届。线下参展企业整体国际化率超20%，世界500强和行业龙头企业460余家。
首都会展突破往届“1+4”的承办模式，新增健康卫生服务专题展的承办工作，成功运营了本届服贸会综合展主题专区以及9大专题展中的5个展区，运营成效显著。值得一提的是，一批凸显新质生产力的展品在服贸会上集中亮相，吸引了国内外众多展客商驻足，收入创历史新高。同时，全新开发的数字平台“商务约见”功能，极大地促进了展客商利用数字平台高效对接，累计发起邀约5300余次，有力推动了“全球服务 互惠共享”的主题深入人心。
国际化程度进一步提升
首都会展创造了“北辰+服贸”的专属服务团队和运营流程，为服贸会提供全方位的服务保障。在票证服务、交通组织、餐饮服务、公共保障等各个方面全新筹划，合理布局，首次启用证件邮寄服务；现场交通方面进一步优化人流、车流动线设计，加强内外部运力，提升出行保障便利性和通畅性。深度融合数字化平台新技术应用，服贸会官网、APP、小程序等线上平台全面升级，加入交通导航点位设计，获得“一键到位”的逛展体验。
首钢四高炉被改造为会展综合体，延续了首钢独特的工业风貌，有效利用了土地资源和高炉空间，赋予环境服务专题展绿色属性。本届服贸会推出“零碳服贸2.0”和“零塑服贸”行动，倡导和号召参展商和观众践行绿色低碳环保理念。首都会展、中国太保和联合国全球契约组织共同发起“零塑服贸”倡议活动，通过PET回收再利用等具体行动，减少塑料垃圾对环境的污染，将服贸会打造成为减塑降碳的示范标杆。
“北辰+服贸”专属服务标准提高
“双碳”赋能，绿意更浓市场化运营成果再上新台阶
首钢园区展馆2024年服贸会合作伙伴签约仪式
国际化程度提升
服贸会首钢园区
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
5453
第二十六届中国北京国际科技产业博览会
海湾信息技术展创客展区（EXPAND NORTH STAR）和海湾信息技术展（GITEX GLOBAL）
北京市政协十四届二次会议
2024年7月，第二十六届中国北京国际科技产业博览会在国家会议中心开幕。本届科博会以“实施创新驱动发展战略 增强高质量发展动能”为主题。在现场运营阶段，面对搭建布展时间不足的情况，展览中心与国家会议中心迅速成立了联合指挥部统一调度，并与前序展会紧密协作，高效完成了布撤展工作，确保了展会的安全运行。展览期间，展会不仅为参观者提供注册登记、路线引导等多项服务，还通过多种服务助力专业观众和嘉宾了解科技产业新动态，带来卓越的观展体验，为科博会的成功举办保驾护航，也推动了科技产业的交流与发展。
2024年10月，海湾信息技术展创客展区和海湾信息技术展相继在迪拜举办。首都会展首次组织中国展团参展全球最大的初创企业和投资者盛会?海湾信息技术展创客展区，并携手中国IDC圈顺利完成服贸会推介活动。在此基础上，首都会展将依托服贸会平台及在迪拜、阿布扎比等阿联酋主要城市的各企业和协会机构优势资源，充分结合自身业务发展，深入对接中东地区会展和产业力量，进一步扩大会展业务，提升服贸会品牌影响力。
保障重大国务政务活动
2024年，北辰实业坚持首善标准，持续优化重大活动常态化保障机制，加强队伍建设，全力服务中央、北京市交办的重大活动保障任务，以专业水平、过硬实力、优异成绩为大国外交和首都国际交往中心建设贡献力量。高质量完成北京市政协会议接待工作，高标准完成Sibos 2024年会保障、2025年世界燃气大会（WGC 2025）、2024中非合作论坛峰会、2024中关村论坛、2024世界传统医药大会、2024北京接诉即办改革论坛等重大活动的服务保障任务，充分展示了北辰团队的专业能力，得到各方高度评价。
2024年1月，北京市政协十四届二次会议顺利召开。作为北京市政协会议驻地，北辰实业高度重视，细致部署，多次举办专题会听取服务保障工作汇报；旗下相关企业落细落实措施，呈现了充满温度、精益求精、专业优质的“北辰服务”。北京国际会议中心、北辰五洲大酒店作为会议主要接待场所，为参会近千人提供会场、住宿、餐饮、商务等综合服务。五洲皇冠酒店承接市政协委员、顾问和工作人员的住宿、餐饮、会议等各项服务工作，同时为周边驻地民警提供用餐保障。北辰商管公寓项目部为大会提供住宿和餐饮服务。公设公司承担了北京国际会议中心、北辰五洲大酒店、五洲皇冠酒店等场所相关保障工作。
会场布置精益求精2024中关村论坛2024年4月，以“创新：建设更加美好的世界”为主题的2024中关村论坛年会首次在刚建成的中关村国际创新中心（中关村论坛永久会址）举办。100多个国家和地区、150余家外国政府部门和国际组织机构等受邀参会，100余位顶尖专家、1000余位演讲嘉宾参会。论坛期间，北辰实业旗下企业首都会展派出近百人服务保障团队，圆满完成了论坛开幕式接待和多场次平行论坛会议服务及餐饮保障任务，服务参会嘉宾2万余人次，为1.7万余人次提供餐饮及茶歇。
中关村论坛外景
第二十六届中国北京国际科技产业博览会
海湾信息技术展创客展区（EXPAND NORTH STAR）和海湾信息技术展（GITEX GLOBAL）
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
5655
2024年9月，第十一届北京香山论坛在北京国际会议中心举办。本届论坛以“共筑和平、共享未来”为主题，来自100余个国家、国际组织的官方代表及专家学者和观察员等1800余位嘉宾出席，参会人员的数量和层级创新高。北辰实业统筹部署，充分发挥多年来服务保障重大活动的丰富经验和专业优势，为各国嘉宾呈现了“北京服务”“北辰标准”的卓越品质。同时，北辰实业旗下北辰五洲大酒店、五洲皇冠酒店、北辰商管等单位有效整合服务资源，为各国参会代表提供了全方位、高品质的综合服务体验。
2024年10月，Sibos 2024年会在国家会议中心举办。这是Sibos年会举办44届以来，首次在中国内地城市举办。来自150多个国家和地区的1万多位嘉宾齐聚北京，就会议主题“未来金融，协同互联”及相关议题进行深度探讨及专业交流。北辰实业多家单位参与大会服务保障工作，全方位保障了大会各阶段工作任务顺利完成，提供优质的住宿、餐饮、网络信号等服务。
第十一届北京香山论坛
Sibos 2024年会
第十一届北京香山论坛现场
Sibos 2024年会
2024北京接诉即办改革论坛2024年12月，2024北京接诉即办改革论坛在国家会议中心举办，首都会展首次作为该论坛会务保障执行单位，顺利完成各项任务。首都会展深度参与整体会务策划工作，执行嘉宾抵离、会议交通、安保等14类任务，包括前期筹备和会时全面保障会见、欢迎晚宴、开幕式和主论坛、6场平行论坛、闭幕式等全流程工作。论坛期间，还组织参会嘉宾走进北京市民热线服务中心，沉浸式感受“接诉即办”，体验“北京服务”的温度。
2024北京接诉即办改革论坛
倾心服务客户
北辰实业始终秉持“客户至上”的服务理念，将客户需求置于首位，严格保护客户隐私，广泛收集客户意见与建议，针对客户投诉建立快速响应与高效解决机制，秉承全心全意的服务理念，为客户提供优质、高效的服务体验，以实际行动赢得客户的信任与认可。
依照消费者权益保护相关规定，严格执行公司《法律事务管理办法》《合同管理实施细则》，对客户纸质版档案进行封存，对电话、地址等隐私信息保密；落实网络安全工作责任制，搭建全方位的网络信息安全防护体系。旗下各企业积极落实本公司要求，制定内部制度，企业管理层人员对隐私保护情况进行监督，纪检委员和廉政监督员负责监管，形成了体系化、流程性的客户权益保障架构，切实做好客户隐私保障工作。报告期内，本公司没有收到有关因泄露客户信息而遭到投诉的事件。
为有效了解客户反馈，促进客户满意度提升，北辰实业旗下企业积极制定内部制度，通过发放客户满意度调查问卷等方式开展客户满意度调查，精准识别服务过程中的改进空间，有效提升服务质量，显著增强了客户体验与满意度。报告期内，北辰实业客户满意度为94.31%，代表着客户对北辰服务的充分认可。
信息安全保障
客户满意度管理
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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北辰实业旗下企业制定规范化的投诉应对流程，以有效管理客户投诉，及时响应并解决客户问题，助力服务水平提升。截至2024年12月31日，北辰实业全年共接到客户投诉（含会展、酒店、写字楼、公寓、商管）20宗，所有投诉均在第一时间与相关项目公司进行沟通，并已完成反馈。
投诉应对流程
助力乡村振兴
北辰实业积极响应国家号召，严格按照市委和市国资委关于乡村振兴工作的部署要求，充分发挥国有企业优势，推动产业、就业、消费、公益等帮扶工作迈上新台阶，助力支援合作地区和本市集体经济薄弱村，在乡村振兴的道路上迈出新步伐。
公益担当 善举润泽惠民生北辰实业以切实行动为社会发展添砖加瓦,公司积极助力乡村振兴，投身各类公益项目,大力倡导职工参与志愿服务,践行企业社会责任，为构建美好社会贡献坚实力量，不断提升企业社会价值与品牌温度。
2024年，北辰实业在双创中采购帮扶总额721.86万元，在同等条件下优先录用六省区人口及农村家庭大学毕业生，年内招收录用六省区（内蒙古、西藏、青海、新疆、河北、山西）122人，含应届高校毕业生6人；持续开展京蒙合作，向内蒙古自治区鄂伦春自治旗诺敏镇人民政府捐赠50万元资金，用于对滑子菇基地30栋食用菌棚及附属设施进行修缮升级。
外埠帮扶
按照“一手抓消除薄弱，一手抓巩固提升”的工作思路，全力推进集体经济薄弱村增收工作。报告期内，通过集体股份经济合作社的方式，帮销对口帮扶的汤河口镇三个集体经济薄弱村约4.93万斤农产品，实现收入34.79万元，以实际行动促进当地产业兴旺、农民增收。
对口帮扶
乡村振兴工作小组受邀参加怀柔区2024年中国农民丰收节汤河口分会场开幕式活动
2024年以来，北辰实业通过集体股份经济合作社的方式，帮销对口帮扶的汤河口镇三个集体经济薄弱村约4.93万斤农产品，其中玉米1.18万斤、汤河甜薯3.3万斤、花青素土豆0.45万斤，以实际行动促进当地产业兴旺、农民增收。帮扶过程中，北辰实业通过工会发放福利、职工食堂采买等方式，不断拓宽乡村振兴领域农产品产销渠道，积极动员各二级企业有效参与到乡村振兴过程中，以实际行动帮助解决农副产品滞销问题，促进集体经济薄弱村人口稳定增收，助力对口帮扶村实现乡村振兴。
案例
北辰实业参加怀柔区2024年怀柔区中国农民丰收节汤河口分会场开幕式
五洲·会议中心 银河沟村主题党日活动“百团兴百村”座谈会
万元
万斤
4.93
34.79
帮销对口帮扶农产品约
实现收入
第一时间沟通了解诉求，做好记录
若无法解决则向上汇报，与管理层共同商讨解决办法
向投诉人反馈解决办法协调相关部门为客户解决问题
北辰实业旗下企业一般投诉应对流程
| 01 | 02 | 03 | 04 |
治理篇：筑牢管理根基，确保稳健发展社会篇：增进民生福祉，共创美好生活环境篇：践行绿色理念，守护生态家园
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成立公司信访工作法治化工作专班，落实公司信访工作法治化的统筹部署和协调推进，为扎实推进公司信访工作法治化提供组织保障。2024 年，公司经市国资委网信平台办理网上信访事项 26 件，总部接待来访人员 21 人次。在信访事项处理过程中，坚守“三到位一处理”工作原则，严守事项办理的标准要求，确保信访秩序平稳有序。
将“接诉即办”工作月度情况纳入总经理办公会会议议题；开展“未诉先办”，针对潜在的居民诉求点，先行调研、多方联动，推动属地、居民、物业三方形成合力，经过努力全年所属企业年内接办市中心派单大幅减少，主动治理成效明显。
信访工作法治化
“接诉即办”常态化
响应民生需求
北辰实业认真贯彻落实北京市委、市政府和市国资委“接诉即办”工作指示精神和安排部署，以处理好群众诉求为总目标，压实企业社会责任，持续完善并加强“接诉即办”组织机制及制度建设。
北京北辰洲际?助残非遗文创，为残障人士开启希望新篇
2024年，由洲际酒店携手中国残联、全国妇联等单位联合开展“美丽工坊”残疾妇女就业增收项目正式进驻北京北辰洲际。作为北京市唯一试点推广地点，酒店内安装了自动售卖机，全力推广残障人士精心制作的非遗文创产品。其中，极具代表性的刺绣、剪纸、胸针、书签等琳琅满目的物件，尽显独特的匠心与巧思。该项目着力培育残疾妇女就业先锋，让残障朋友深度感悟非遗的迷人魅力，娴熟掌握精湛技艺，开拓全新生活路径。
案例
投身公益活动
北辰实业积极投身公益慈善活动，号召旗下各单位和全体职工发挥行业和资源优势，积极参加志愿活动，切实履行企业社会责任，为建设更加和谐、美好的现代社会贡献力量。
国家会议中心 学雷锋志愿活动
五洲·会议中心 社区公益活动
北辰地产 防艾志愿者
北辰地产 社区公益活动非遗文创自动售卖机
6261
展望未来
展望未来2025年，北辰实业将在可持续发展的征程中稳步迈进，步履不停。在公司长远愿景与崇高使命的引领下，坚定地朝着国际化、品牌化、数字化的方向奋勇前行，全力深耕、做强做优房地产开发与会展业务产业链，以智慧科技赋能物业运营管理，构建具备轻资产输出能力的专业商业物业服务品牌，以“协同发展、改革创新”为目标推动构建新产业格局，为实现“打造国际一流的会展品牌企业与独具特色的复合地产品牌企业”愿景而不懈奋斗。
保护环境，构建绿色生态。2025年，北辰实业将持续完善节约能源与环境管理各项制度，深化落实碳达峰行动总体要求及重点任务，通过节能监察、碳排放核查、节能目标责任考评等工作，对公司各项业务环节的能源使用情况进行全面审查；积极探索绿色运营模式，关注清洁生产、设备设施节能优化等工作，推动公司绿色转型，为全面推进美丽中国建设贡献力量。
同创共美，践行使命担当。2025年，北辰实业将扎实做好首都高质量发展服务保障工作，完善重大国事活动常态化服务保障机制，加快服务标准化体系建设；持续完善人才队伍建设及激励机制，充分激发职工创新实干动力；持续响应市委、市政府、市国资委党委关于乡村振兴工作的部署要求，认真落实各项帮扶政策，充分发挥国有企业优势，推动产业、就业、消费、公益、党建等帮扶工作迈上新台阶。优化治理，筑牢发展根基。2025年，北辰实业将持续巩固国企改革三年行动成效，推动对标一流与国企改革类工作融入公司发展战略；加强合规管理体系和内控管理体系建设，构建法律、合规、内控和风险管理一体化联动机制，提升重大风险防控能力；构建完善的ESG管理体系，明确ESG治理架构、管理办法及指标体系，强化信息披露机制，增强企业风险识别及应对能力，推动企业可持续发展。
未来，北辰实业愿与社会各界携手共进，凝聚各方智慧与力量，共同书写高质量发展的崭新篇章，为构建更加美好的未来而不懈努力。
6261
6463
附 录
附 录关键绩效
治理类绩效
1资产总额亿元672.80 562.25 488.422所有者权益亿元159.60 155.30 117.673营业收入亿元129.89 157.51 71.524利润总额亿元-14.38 3.99 -31.525纳税总额亿元15.24 14.39 9.636净资产收益率%-9.36 -0.40 -25.06
7资产负债率%76.28 72.38 75.918党建活动次数次1092129612609董事会召开会议次数次36303610独立董事数量人33311女性董事占比%22222212可持续发展（社会责任、ESG）培训次数次11213可持续发展（社会责任、ESG）培训人次人次776912014可持续发展（社会责任、ESG）培训时长小时22415年度可持续发展（社会责任、ESG）荣誉数量个221
汇报期内对公司或雇员提出并已审结的贪污诉讼案件数目
宗00017涉及关于贿赂、勒索、欺诈及洗钱案件宗00018年度雇员接受反腐倡廉相关培训职工人数人次790242108706
环境类绩效19氮氧化物
公吨0.5300.6670.67920硫氧化物
公吨0.0160.0210.021
21温室气体排放
温室气体排放总量546406128264566直接排放量（范围一）771983971间接排放量（范围二）538726031863600持有的树木减排量3194每平方米楼面面积温室气体排放量（范围一及二）
0.06770.07590.0823
22无害废弃物产生总量公斤2292142101466671008332923厨余垃圾公斤9421781677630170317724生活垃圾公斤13499648469037838015225每平方米楼面面积无害废弃物产生总量公斤2.7611.6912.8626无害废弃物合规处理率%10010010027有害废弃物产生总量公斤45253485711528含水银的废弃灯管公斤37702132643229电子废弃物公斤14367120330废电池公斤3113005231废墨盒公斤30135735632清洗冷气系统的废油公斤0257233每平方米楼面面积有害废弃物产生总量公斤0.00550.0040.00934有害废弃物合规处理率%10010010035涉及非法向环境排放污染物的案件宗00036能源消耗量
能源消耗总量兆瓦时114892128283135369外购电力兆瓦时449905420257104天然气兆瓦时342845054420汽油兆瓦时227272204柴油兆瓦时861876外购热力兆瓦时661616928773565每平方米楼面面积能源消耗总量兆瓦时0.140.160.1737用水总量立方米55935173454877111838外购自来水占比%10010010039每平方米楼面面积用水总量立方米0.690.910.9840污水排放量
立方米514603675784709428
编号绩效指标单位2022年2023年2024年
编号绩效指标单位2022年2023年2024年
注1：2024年1-12月，北辰实业房地产开发业务受行业深度调整影响毛利水平下降，净利润同比减少，使得年化净资产收益率同比下降。注2：氮氧化物排放量是本公司京内持有型物业2024年度以柴油和天然气为燃料的设备导致的大气污染物排放总量。此大气污染物排放的计算方法及相关排放系数参考了《排放源统计调查产排污核算方法和系数手册》。注3：硫氧化物排放量是本公司京内持有型物业2024年度以柴油和天然气为燃料的设备导致的大气污染物排放总量。此大气污染物排放的计算方法及相关排放系数参考了原中华人民共和国环境保护部发布的《关于北京市燃气设施燃用市政管道天然气)二氧化硫排污系数有关问题的复函》以及《排放源统计调查产排污核算方法和系数手册》。
注4：此温室气体排放清单的计算方法及相关排放系数参考了北京市生态环境局发布的《北京市企业(单位)二氧化碳排放核算和报告指南(2018 版)》、《二氧化碳排放核算和报告要求 电力生产业》（DB11/T1781-2020）及世界资源研究所(WR)和世界可持续发展工商理事会(WBCSD)发布的《温室气体核算体系:企业核算与报告标准》。本公司2024年度的温室气体计算范围包括使用汽油机动车、柴油机动车等以柴油为燃料的设备,及燃气锅炉等以天然气为燃料的设备导致的温室气体直接排放,使用外购电力及外购热力导致的温室气体间接排放。注5：计算范围为本公司京内持有型物业年度用量的总和。本报告所披露的各能源消耗量数据根据各能源的实际消耗量及国际能源署提供的相关转换因子计算。注6：所排放污水均属于生活污水。
公吨二氧化碳当量
公吨二氧化碳当量公吨二氧化碳当量公吨二氧化碳当量公吨二氧化碳当量
6665
附 录
41回收再利用玻璃制品公斤49994577546380542回收再利用塑料制品公斤76723878538430343回收再利用酒店客房废旧毛巾块5115152701848344回收再利用酒店客房肥皂公斤31501085374.645回收再利用酒店客房牙刷支12629021071524401046持有5米及以上的树木棵12682618647涉及对自然环境造成破坏的案件宗00048年度环保投入万元//85549绿色建筑证书个//2
社会类绩效50职工人数人5,387 5,290 511551按性别划分
男职工人3030 2980 2842女职工人2357 2310 2273
52按受教育程度划分
研究生及以上人269 279 308本科人1766 1757 1774大专人1444 1404 1320中专人827 840 766其他人1081 1010 94753按年龄划分
30岁及以下人1431 1382 116330至50岁人3289 3236 322850岁及以上人667 672724
54按地区划分中国内地人5382 5285 5112港澳台地区人0 0 1海外人5 5 2
55按雇员类别划分高层人员人65 58 74中层人员人 497491492一般人员人4825 4741 4549职工变动情况
56按性别划分 男职工%10.1 12.4 10.4
编号绩效指标单位2022年2023年2024年
女职工%12.5 13.2 12.9按年龄划分
5730岁及以下%18.8 20.5 25.230至50岁%8.8 10.3 7.950岁及以上%4.2 6.1 5.758按地区划分中国内地%11.1 12.8 11.5港澳台地区%000 海外%28.57 16.67 059受训雇员百分比%95.7699.00 97.8960按性别划分男职工%55.7154.60 54.8女职工%44.2945.40 45.261按雇员类别划分
高层人员%1.510.69 1.48中层人员%10.069.109.13一般人员%88.4390.21 89.39人均受训时长62按性别划分男职工小时36.00 33.80 30.00女职工小时39.00 43.56 37.0063按雇员类别划分高层人员小时88.0039.59 51.00中层人员小时60.0045.02 47.00一般人员小时34.00 37.32 31.0064管理团队中女性所占比例（部门主任级以及以上）%40414665女性与男性职工薪酬比例管理层%1 1 1一般职工%1 1 166人均带薪休假天数天12111167劳动合同签订率%10010010068社会保险覆盖率%10010010069员工体检覆盖率%10010010070安全生产总投入亿元//0.371安全培训人次人次/37485822
编号绩效指标单位2022年2023年2024年
6867
附 录
72安全培训覆盖率%//10073因伤损失工作日数天1557709957.574因工死亡事故宗02075二十万小时可记录工伤事故率%0.3740.3590.36177职业病率%00078研发投入亿元--0.1779有效专利总数项34480与公司建立了长期合作的供应商数量 总数个7581005829 中国内地个758100582981其中经公司环境、社会风险筛选及管控的供应商数量总数个751970829中国内地个751970829
通过质量、职业健康安全、环境或能源管理等体系认证的供应商数量
间559527500
客户（例如：酒店宾客、写字楼租户、小区业主、展馆宾客等）服务满意度
%93.495.1194.3184产品及服务涉嫌安全与健康的诉讼案件宗00085年内收到的客户投诉件数例462086妥善回复和处置的投诉占比%10010010087产品及服务涉嫌侵犯知识产权的案件数目宗00088保修期内房屋出现质量问题的占比%00089房屋及服务涉嫌安全与健康的诉讼案件宗00090因泄露客户信息而遭到投诉件数例000
乡村振兴工作投入金额（包含扶贫项目中投入资金及物资折款的资金）
万元630.20905.50806.6692其中：资金总额万元31.19 75.00 50.0093其中：物资折款总额万元638.32 830.45756.6694乡村振兴惠及人数人159413295帮困慰问金受助人次人次/702796帮困慰问金投入总额万元/5.26.0797公司志愿者人数人949724298志愿者活动时长小时528439761
编号绩效指标单位2022年2023年2024年
指标索引
范畴与层面一般披露及关键绩效指标披露位置或备注
A环境
层面A1：
排放物
一般披露：有关废气及温室气体排放、向水及土地的排污、有害及无害废弃物的产生等的政策及遵守对发行人有重大影响的相关法律及规例的资料。
环境篇-（三）减碳降碳 低碳发展谱新章环境篇-（一）环境管理 制度落实护生态A1.1排放物种类及相关排放数据。附录-关键绩效表A1.2直接(范围1)及能源间接(范围2)温室气体排放量(以吨计算)及(如适用)密度(如以每产量单位、每项设施计算)。
附录-关键绩效表A1.3所产生有害废弃物总量(以吨计算)及(如适用)密度(如以每产量单位、每项设施计算)。
附录-关键绩效表A1.4所产生无害废弃物总量(以吨计算)及(如适用)密度(如以每产量单位、每项设施计算)。
附录-关键绩效表A1.5描述所订立的排放量目标及为达到这些目标所采取的步骤。
专题：绿韵北辰，绘“双碳”画卷A1.6描述处理有害及无害废弃物的方法，及描述所订立的减废目标及为达到这些目标所采取的步骤。
环境篇-（三）减碳降碳 低碳发展
谱新章-清洁生产
层面A2：
资源使用
一般披露：有效使用资源(包括能源，水及其他原材料)的政策。
环境篇-（三）减碳降碳 低碳发展
谱新章-节能降耗A2.1按类型划分的直接及/或间接能源(如电、气或油)总耗量(以千个千瓦时计算)及密度(如以每产量单位、每项设施计算)。
附录-关键绩效表A2.2总耗水量及密度(如以每产量单位、每项设施计算)。
附录-关键绩效表A2.3描述所订立的能源使用效益目标及为达到这些目标所采取的步骤。
专题：绿韵北辰，绘“双碳”画卷A2.4描述求取适用水源上可有任何问题，以及所订立的用水效益目标及为达到这些目标所采取的步骤。
环境篇-（三）减碳降碳 低碳发展
谱新章-节能降耗A2.5制成品所用包装材料的总量(以吨计算)及(如适用)每生产单位占量。
由于本公司业务性质，此项指标对
本公司而言不适用层面A3：
环境及天然资源
一般披露：减低发行人对环境及天然资源造成重大影响的政策。
环境篇-（三）减碳降碳 低碳发展
谱新章-清洁生产A3.1描述业务活动对环境及天然资源的重大影响及已采取管理有关影响的行动。
环境篇-（三）减碳降碳 低碳发展
谱新章-清洁生产
7069
B社会雇佣与劳工实践
层面B1：
雇佣
一般披露：有关薪酬及解雇、招聘及晋升、工作时数、假期、平等机会、多元化、反歧视以及其他待遇及福利的政策及遵守对发行人有重大影响的相关法律及规例的资料。
社会篇-（一）员工责任 关爱培育筑同心-保障职工权益B1.1按性别、雇佣类型(如全职或兼职)、年龄组别及地区划分的雇员总数。
附录-关键绩效表B1.2按性别、年龄组别及地区划分的雇员流失比率。附录-关键绩效表
层面B2：
健康与安全
一般披露：披露有关提供安全工作环境及保障雇员避免职业性危害的政策及遵守对发行人有重大影响的相关法律及规例的资料。
社会篇-（一）员工责任 关爱培育
筑同心-筑牢安全防线B2.1过去三年(包括汇报年度)每年因工亡故的人数及比率。
附录-关键绩效表B2.2因工伤损失工作日数。附录-关键绩效表B2.3描述所采纳的职业健康与安全措施，以及相关执行及监察方法。
社会篇-（一）员工责任 关爱培育
筑同心-筑牢安全防线
层面B3：
发展与培训
一般披露：有关提升雇员履行工作职责的知识及技能的政策。描述培训活动。
社会篇-（一）员工责任 关爱培育
筑同心-助力员工成长B3.1按性别及雇员类别(如高级管理层、中级管理层等)划分的受训雇员百分比。
附录-关键绩效表B3.2按性别及雇员类别划分，每名雇员完成受训的平均时数。
附录-关键绩效表
层面B4：
劳工准则
一般披露：有关防止童工或强制劳工政策及遵守对发行人有重大影响的相关法律及规例的资料。
社会篇-（一）员工责任 关爱培育
筑同心-保障职工权益B4.1描述检讨招聘惯例的措施以避免童工及强制劳工。
社会篇-（一）员工责任 关爱培育
筑同心-保障职工权益B4.2描述在发现违规情况时消除有关情况所采取的步骤。
社会篇-（一）员工责任 关爱培育
筑同心-保障职工权益运营惯例层面B5：
供应链管理
一般披露：管理供应链的环境及社会风险政策。
社会篇-（二）产业协同 携手共进
促共赢-打造责任供应链B5.1按地区划分的供应商数目。附录-关键绩效表B5.2描述有关聘用供应商的惯例，向其执行有关惯例的供应商数目以及有关惯例的执行及监察方法。
社会篇-（二）产业协同 携手共进
促共赢-打造责任供应链
层面B5：
供应链管理
B5.3描述有关识别供应链每个环节的环境及社会风险的惯例，以及相关执行及监察方法。
社会篇-（二）产业协同 携手共进促共赢-打造责任供应链环境篇-（四）绿色运营 理念践行促循环-绿色供应链B5.4描述在拣选供应商时促使多用环境产品服务的惯例，以及相关执行及监察方法。
环境篇-（四）绿色运营 理念践行促循环-绿色供应链
层面B6：
产品责任
一般披露：有关所提供产品和服务的健康与安全、广告、标签及私隐事宜以及补救方法的政策及遵守对发行人有重大影响的相关法律及规例的资料。
社会篇-（三）优质服务 匠心精耕赢口碑-倾心服务客户B6.1 已售或已运送产品总数中因安全健康理由而须回收的百分比。
由于本公司业务性质，此项指标对本公司而言不适用B6.2接获关于产品及服务的投诉数目以及应对方法。附录-关键绩效表B6.3描述与维护及保障知识产权有关的惯例。附录-关键绩效表B6.4描述质量检定过程及产品回收程序。
社会篇-（二）产业协同 携手共进促共赢-打造责任供应链B6.5描述消费者资料保障及私隐政策，以及相关执行及监察方法。
社会篇-（三）优质服务 匠心精耕赢口碑-倾心服务客户
层面B7：
反贪污
一般披露：有关防止贿赂、勒索、欺诈及洗黑钱的政策及遵守对发行人有重大影响的相关法律及规例的数据。
治理篇-（一）党建引领 红色引擎促发展-党风廉政建设B7.1于本报告期内对发行人或其雇员提出并已审结的贪污诉讼案件的数目及诉讼结果。
附录-关键绩效表B7.2描述防范措施及举报程序，以及相关执行及监察方法。
社会篇-（三）优质服务 匠心精耕
赢口碑-倾心服务客户B7.3描述向董事及员工提供的反贪污培训。
治理篇-（一）党建引领 红色引擎
促发展-党风廉政建设
附录-关键绩效表社区
层面B8：
社区投资
一般披露：有关以社区参与来了解营运所在社区需要和确保其业务活动会考虑社区利益的政策。
社会篇-（四）公益担当 善举润泽
惠民生B8.1专注贡献范畴(如教育、环境事宜、劳工需求、健康、文化、体育)。
社会篇-（四）公益担当 善举润泽
惠民生B8.2在专注范畴所动用资源(如金钱或时间)。
社会篇-（四）公益担当 善举润泽
惠民生
附录-关键绩效表
附 录
范畴与层面一般披露及关键绩效指标披露位置或备注范畴与层面一般披露及关键绩效指标披露位置或备注
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Beijing North Star Company Limited2024 Sustainability ESG ReportAbout the Report
About the Report
Report Period
Scope of Organization Covered
Basis of Reporting
Beijing North Star Company Limited is delighted to publish its 17thCorporate Social Responsibility Report/Environmental, Social andGovernance (ESG) Report/Sustainability Report. The Board of Directors and all the directors of the Company warrant that there areno false records, misleading statements or major omissions in the Report, and they shall be individually and severally liable for theauthenticity, accuracy and completeness of the contents.The purpose of the Report is to present the environmental, social and governance issues related to the sustainable development ofthe Company to all stakeholders, so that, they can better understand the Company’s sustainable development philosophy, actions, andrelated performance.The Report is prepared in both simplified Chinese and English. In case of any discrepancy between the two versions, the simplifiedChinese version shall prevail.Unless otherwise mentioned, the Report mainly describes the specific policies and performance of the Company in terms ofenvironmental, social and governance from January 1, 2024, to December 31, 2024. For continuity and comparability, some information inthe Report is extended as needed.
The contents disclosed in the Report are in compliance with the information disclosure requirements of theNo. 1 Self-RegulatoryGuidelines for Listed Companies of Shanghai Stock Exchange - Standardized Operation (Rev. December 2023)issued by the ShanghaiStock Exchange, as well as the ESG information disclosure requirements of the “Mandatory Disclosure Requirements” and “Comply orExplain” under theEnvironmental, Social and Governance Reporting Guidein Appendix C2 to theMain Board Listing Rules of the StockExchange of Hong Kong Limitedissued by The Stock Exchange of Hong Kong Limited. The Report was confirmed by the designated personresponsible for ESG in March 2024 and was approved by the Board of Directors of the Company.
The Report is available in both online and print versions. The online version can be accessed and downloaded on the website of theCompany, the website of Shanghai Stock Exchange and the HKEXnews website of Hong Kong Exchanges and Clearing Limited. If you haveany questions, comments, or feedback on the Report, please email us at northstar@beijingns.com.cn.
· Reporting Principles ·· Implementation by the Company ·
Materiality
During the preparation of the Report, the Company has conducted, with the help of a professionalconsulting agency, a materiality assessment, to identify the issues material to Beijing North Star and its keystakeholders, and then collected and disclosed the related information of the material issues accordinglyin the Report.Moreover, the Company’s Board of Directors has already been notified of the materiality assessmentresults and approved the Report.Quantication
The Company has already provided information on the standards, methodologies, assumptions andcalculation tools used for the reporting of emissions/energy consumption in the “Key Performance”.Key performance indicators for historical data have been measured in the Report. The Company has settargets to reduce individual impact, including actual figures or directional, forward-looking statements.BalanceThe content contained herein reflects objective facts and discloses both positive and negative indicators.Consistency
The statistical methods for data analysis adopted by the Company are consistent with those of last year,with certain changes to the calculations indicated in the "Key Performance".
· Full form ·· Shortened form ·
Beijing North Star Company LimitedBeijing North StarBeijing Capital Group Exhibitions & Events Co., Ltd.Beijing Capital Group Exhibitions & EventsBeijing North Star Real Estate Group Co., Ltd.Beijing North Star Real EstateBeijing North Star Commercial Management Co., Ltd.Beijing North Star Commercial ManagementChina National Convention Center of Beijing North Star Company LimitedChina National Convention CenterBeijing International Convention Center of Beijing North Star Company LimitedBeijing International Convention CenterBeijing Continental Grand Hotel of Beijing North Star Company LimitedBeijing Continental Grand HotelV-Continent Beijing Parkview Wuzhou Hotel of Beijing North Star Company LimitedV-Continent Beijing Parkview Wuzhou HotelInterContinental Beijing Beichen Hotel of Beijing North Star Company LimitedInterContinental Beijing Beichen Hotel
Beijing International Exhibition Center Co., Ltd.Beijing International Exhibition Center Co., Ltd.Public Facilities Management Branch Company of Beijing North Star Company LimitedPublic Facilities Management Branch Company
China International Fair for Trade in ServicesCIFTISThe 26th China Beijing International High-Tech ExpoCHITECSwift International Banker's Operation Seminar 2024Sibos 2024Environmental, Social and GovernanceESGCarbon peaking and carbon neutrality goalsDual-carbon goalsFrom January 1, 2024 to December 31, 2024The "reporting period"/this yearThe properties of around 1.2 million m2 held by the Company in BeijingProperties held in BeijingThe State-owned Assets Supervision and Administration Commission of the
People’s Government of Beijing Municipality
Beijing Municipal SASACBeijing Municipal Committee of the Communist Party of ChinaBeijing Municipal Party CommitteeThe People's Government of Beijing MunicipalityBeijing Municipal GovernmentTask Force on Climate-Related Financial DisclosuresTCFD
The scope of organization covered by the Report is based on the principle of materiality. Unless otherwise mentioned, the materialcontent of the Report covers Beijing North Star Company Limited and its branches and subsidiaries. The key environmental performanceindicators cover only the properties held by Beijing North Star Company Limited in Beijing, while the key social performance indicatorscover the Company and its branches and subsidiaries.The Report is prepared according to theNo. 1 Self-Regulatory Guidelines for Listed Companies of Shanghai Stock Exchange - StandardizedOperation (Rev. December 2023)published by the Shanghai Stock Exchange,the Environmental, Social and Governance Reporting Guideunder Appendix C2 of theMain Board Listing Rules of the Stock Exchange of Hong Kong Limitedpublished by the Stock Exchange of HongKong Limited and theGuidelines on Sustainability Reporting for Chinese Enterprises (CASS-ESG 6.0). The Report follows the reportingprinciples ofEnvironmental, Social and Governance Reporting Guiderelated to “Materiality”, “Quantification”, “Balance” and “Consistency”.Please refer to the following table to learn about how the Company has applied the reporting principles when preparing the Report.
Conrmation and Approval
Report Acquisition and Feedback
0403
Beijing North Star Company Limited2024 Sustainability ESG ReportCONTENTS
| Governance Part | Environmental Part | Social Part |
Building a Solid Foundation for Managementand Ensuring Steady and Healthy DevelopmentPracticing Green Concepts and Protecting theEcosystemEnhancing Social Well-being and Creating aBetter Life TogetherGovernance PartEnvironmental PartSocial Part
Party Building: Driving CorporateDevelopment with “Red Engine”17Corporate Governance: Building World-class Enterprise Based on Steady andHealthy Management 19Compliance Management: MaintainingGood Reputation through HonestBusiness Operation22Technological Innovation:
Enhancing Efficiency through DigitalTransformation24
·Environmental Management:
Protecting the Ecosystem throughFully Implementing All ApplicableLaws and Regulations29·Responsible for Employees: Caringabout and Supporting Employeesto Promote Corporate Cohesion41·Climate Action: Addressing Challengeswith the Correct Strategies32····
About the ReportPrefaceCompany Profile
About the CompanyCore PhilosophyHonors and Awards
Sustainability/ESGManagement
Management structureIdentification of issuesCommunication with stakeholdersBuilding of an ESG management system
Future OutlookAppendix
Key performanceIndex of IndicatorsFeedback
Special TopicBeijing North Star painting a “dual-carbon” picture on a green background
Comprehensive deployment of carbonpeak action across the board
In-depth implementation of the carbonpeaking commitment
CONTENTS
·Carbon Reduction: Writing a NewChapter on Low-Carbon Development33·Green Operation: Upholding andImplementing the Idea of CircularEconomy37
Industry-wide Collaboration:
Promoting Win-Win Cooperationwith Industry Partners47·Quality Service: Gaining Recognitionby Pursuing Excellence withCraftsmanship Spirit 50·Public benefits: Improving theWellbeing of People with Good Deeds57·
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Beijing North Star Company Limited2024 Sustainability ESG Report
PrefaceUpholding craftsmanship and responsibility for greater progress. Beijing North Star embeds the concept of sustainable developmentdeeply into its corporate DNA and adheres to the symbiotic and win-win relationship between the economy, society, and the environment.We steadily advances along the path of development and forges ahead in the pursuit of excellence to build a brilliant future wherebusiness value and social welfare shine together.
2024 marks the rst year for fully implementing the guiding principles of the third plenary session of the 20th CPC Central Committee.It is a critical year for Beijing North Star to advance the 14th Five-Year Plan, achieve leapfrog development, and strengthen its corecompetitiveness on the path to becoming a world-class enterprise. Over the past year, Beijing North Star has followed Xi Jinping Thoughton Socialism with Chinese Characteristics for a New Era as the guiding principle and fully implemented the new development philosophy.With coordinated development and reform-driven innovation as our action plan, we have strategically positioned ourselves within thegrand blueprint of Chinese modernization, actively explored innovation amidst the wave of high-quality industry development, and driventhe deep integration of ESG principles with corporate operations to forge a sustainable development path uniquely tailored to us.Over the past year, we have deepened our commercial footprint and implemented diverse measures to invigorate market vitality. Wehave achieved our goals with excellence, unwaveringly strengthened our core convention and exhibition business, actively exploredreal estate transformation, and continuously enhanced the brand value of our commercial properties. Meanwhile, we have remainedcommitted to solidifying our competitive edge in convention and exhibition services, our expertise in real estate development, and ourscale advantage in commercial property management.
Over the past year, we have pursued green development by protecting our ecological home with craftsmanship and dedication. Wehave actively implemented the national strategy for achieving the two goals of carbon peaking and carbon neutrality and unswervinglyfollowed a development path that prioritizes ecological conservation and pursues green and low-carbon growth. As a key energy-consuming entity in Beijing, we took on the responsibility of a state-owned enterprise in addressing climate change, steadily advancedcarbon peak and carbon neutrality efforts, and fully demonstrated our role as a model and leader among state-owned enterprises.Over the past year, we have spread warmth and joined forces with various partners to promote social harmony. We actively embracedsocial responsibility, upheld a talent-driven strategy, supported rural revitalization, engaged in public welfare initiatives, led industrydevelopment, and strengthened supply chain management. We practiced social responsibility with the highest standard and contributed"North Star strength" to foster a more harmonious society.Over the past year, we have focused on corporate governance and embraced responsibility to drive sustainable development. Westeadily advanced a new round of state-owned enterprise reform and enhancement initiatives, continuously strengthened core functions,and boosted core competitiveness. We anchored in ESG governance standards, explored the creation of a robust, well-structured, andhighly directive ESG management system, and reinforced our resilience for long-term growth.Embarking on the journey to sail ahead with determination. 2025 marks a critical year for fully implementing the guiding principles ofthe third plenary session of the 20th CPC Central Committee, further deepening comprehensive reform, and laying a solid foundation fora good start to the 15th Five-Year Plan period. Beijing North Star will deepen its core business, drive innovation in "space" and "services,"and leverage the "industry+" strategy to accelerate the creation of a new industrial landscape characterized by mutual support,complementary strengths, and coordinated development. Meanwhile, we warmly invite partners from all sectors to collaborate closelyand jointly shape the sustainable development blueprint for 2025 and contribute to economic growth and a better life for all.
Preface
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Beijing North Star Company Limited2024 Sustainability ESG Report
Company Prole
Beijing North Star's main business includes real estate development, exhibitions (including hotels), and commercial properties. In recentyears, the real estate development business has continued to deepen the regional presence and expand into new cities, gradually shaping anationwide development layout with multiple regions and levels. The business involves diversified and multi-level property development andoperation in residential, apartment, villa, office building, commercial and other areas. As of the end of the Reporting Period, the Company'sdevelopment projects and land reserves are distributed in 15 core cities, including the Beijing-Tianjin-Hebei region, the Yangtze RiverEconomic Belt, the Sichuan-Chongqing urban agglomeration, the Hainan Free Trade Port, and the Guangdong-Hong Kong-Macao Greater BayArea. The Company has constructed a pattern of coordinated development of residential, industrial complexes, commercial, and propertyservices businesses.The exhibition (including hotels) business is based on the Beijing Capital Group Exhibitions & Events, vigorously integrating exhibitionresources, continuously strengthening the expansion of new businesses and technologies in the exhibition industry, and actively promotingthe layout and expansion of the entire exhibition industry chain. It has become a professional operator of the CIFTIS, a high-end governmentevent service provider, an important carrier for the development of the capital international exhibition industry, and a benchmark for thedigital transformation and development of the exhibition industry, The Company is committed to building an international first-classexhibition brand. The Company relies on the operation model of "Exhibition + Real estate" to continuously strengthen resource integrationand industrial interaction. With the support of Beijing North Star Commercial Management, the Company specializes in the operation andmanagement of office buildings, apartments, comprehensive commercial and other supporting formats for exhibition and real estate. Byestablishing a unified asset center management model and empowering property operation management with smart technology, we aim tobuild a professional commercial property service brand with the ability to output light assets.
To become a world-classexhibition & event serviceprovider, and a uniquecompound real estateoperator and brandedcompany
Offer service for internationalcommunication, and build anideal space
Reward shareholders,dedicate ourselves tocommunities, and placegreat emphasis onemployees
Loyalty, responsibility, co-creation and mutual benefits
About the Company
Core Philosophy
VisionMission
CommitmentCore values
Honors and Awards
Beijing North Star
Exhibition & Event Service Subsidiaries
Commercial Management Subsidiaries
· Honors and awards ·· Date ·· Given to ·· Given by ·
Carbon Neutrality Certificate obtained at the 2024International Conference on Zero Carbon Urban & RuralAreas and Buildings (Technology and Equipment Expo)
May. 2024
China NationalConvention Center
China Quality Certification Centre
(CQC)Excellent Case selected by the China Green ExhibitionDevelopment Report (2024)
Jul. 2024
China Association for ExhibitionCenters (CAEC)Beijing Municipal Party Members and Cadres On-the-Spot Education Site
Aug. 202
Organization Department of the CPCBeijing Municipal CommitteeKey Units Recommended for Capital SOEs Open DaySep. 2024Beijing Municipal SASACThe Best Dealer in Rental Business of the Year 2024Dec. 2024China Beijing Equity ExchangeMay Fourth Red Flag Youth League Committee in BeijingCity
Aug. 2024Beijing ContinentalGrand Hoteland BeijingInternationalConvention Center
Beijing Municipal Committee of theCommunist Youth League of China2024 New Quality Productive Force in the Exhibition &Event Industry of China — The Most Influential Exhibition& Event Venue
Dec. 2024
China Conference & Exhibition
MagazineMost Popular Hotels in BeijingJan. 2024V-Continent BeijingParkview WuzhouHotel
CTRIP.COMBeijing 2024 Quality Service HotelDec. 2024Four-Star Hotel listed in the Forbes Travel Guide StarRated Hotels
Jan. 2024
InterContinentalBeijing BeichenHotel
Forbes Travel GuideLuxury Hotel Choice of the YearMay. 2024
Enjoyable Travel Awards
(enjoyabletravel.cn)City Landmark MICE Hotel
June.2024China Top 100 HotelsBest Hotel Restaurant Star
· Honors and awards ·· Date ·· Given to ·· Given by ·
Honorable title of “Capital Civilized Organization”(Recognized as qualified after reevaluation)
Sep. 2024
Public Facilities ManagementBranch Company
Capital Spiritual Civilization
Promotion CommitteeHonorable title of “Pioneer Unit of Workers inBeijing”
Apr. 2024
Huibin and Huixin Project
Department of BeijingNorth Star CommercialManagement
Beijing Municipal Federationof Trade Unions, and BeijingMunicipal Human Resources and
Social Security Bureau
· Honors and awards ·· Date ·· Given by ·
2024 China’s Leading Brand in Comprehensive Development of RealEstate (Diversified Real Estate Operation)
Sep. 2024China Real Estate Top 10 Research GroupClass A (Excellent) Enterprise in Information Disclosure, rated by SSEfor the 4th consecutive yea
Oct. 2024Shanghai Stock Exchange (SSE)“ESG Pioneer” recognized at the 2024 CLS.CN “ZHIYUAN Award”Presentation Ceremony
Nov. 2024CLS.CN
Company Profile
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Beijing North Star Company Limited2024 Sustainability ESG ReportSustainability/ESG Management
Sustainability/ESG Management
Management structure
Putting high-quality development and ESG concepts into practice is the only way for Beijing North Star to meet the demands of thetimes. Beijing North Star is committed to becoming an outstanding listed company that promotes industry progress, shaping a betterlife, and creating diverse value for society. Guided by this vision, the Company will deeply incorporate the concept of sustainability andsustainable development into its corporate strategy, operation and management, and corporate culture, while establishing a completesustainability promotion mechanism and supervision system.
Beijing North Star has integrated the ESG concept into its corporate vision, mission, and core values to form a corporate culturewith sustainable development characteristics and lead its high-quality development. The Company has established a top-down ESGmanagement structure, to continuously strengthen the participation of the Board of Directors and further improve the Board’s functionsin the implementation of ESG concepts. As the highest decision-making body in the field of ESG, the Board provides guidance andsupervision into the Company's sustainable development work each year. The Board Office, as the overall planning, coordination, and dailyliaison body to promote the ESG work of the Company, is equipped with dedicated ESG personnel and are responsible for formulating ESGrelated strategies and policies, promoting and implementing work plans, and, ultimately, coordinating and supervising the execution ofrelated work. The Company's functional departments and subsidiaries are responsible for implementing ESG related work as an ESG taskexecution team.
To be responsible for reviewing the Company's ESGpolicies and strategies.
To participate in ESG decision-making.·The Board of Directors is responsible for guiding the overall operation and business development strategy of the Company,and conducting overall supervision on all ESG matters:
The process of determining material issues:
·The Secretary of the Board of Directors is responsible for reviewing the ESG report and reporting to the Board.·The Board Office collects data and information from functional departments and subsidiaries of the Company, gains insightsinto the progress of ESG related tasks, and prepares this reports.
To approve ESG reports, confirm the assessment results of material issues, review the progress of ESG related goals andESG risk management, and explain the connection between the ESG matters and the overall business of the Company.
In the field of environment, the Company established the “Carbon Peaking and Carbon Neutrality Work Leading Group” and the “EnergyConservation Work Leading Group” to strengthen the organizational guarantee of green energy and low-carbon development work. Inthe social field, the Company established a “Rural Revitalization Working Group” to be responsible for the overall coordination of ruralrevitalization and assistance work. All subsidiaries also integrate ESG work into their departmental responsibilities, while continuing toimprove ESG management, and efficiently implement the relevant ESG work.
The division of duties for ESG disclosures in Beijing North Star:
Importance to Beijing North Star
Importance to external stakeholders
Identication of issuesBeijing North Star referred to relevant standards of sustainable development (ESG) at home and abroad, analyzed and evaluatedimportant issues, and drew a distribution matrix of material issues based on development trends of business and the industry. Throughaccurate identification of issues and a rigorous evaluation process, Beijing North Star provided a practical implementation path for itssustainable development work and adequately responded to the expectations of its stakeholders.Summarizing material issues in ESG standardsapplied domestically and internationallyAnalyzing industry development trends andbenchmark excellent enterprises within the industry
Drawing the distribution matrix of material issues for ESG work ofBeijing North Star in 2024Conducting questionnaire surveys on materialissues
The Board of Directors will review and confirm the importance of theidentified issues
Adjusting the distribution of material issues based on analysis of theindustry and analysis of importance to corporate finance
GovernanceSocialEnvironmental
Health and safety of customers
Protecting rights andinterests of customers
Strategic response to “carbon peaking and carbon neutrality”
Safeguarding interests of investors
Risk management
Party conduct andintegrity building
Sustainability management
Protecting rights and interests of employees
Career development of employees
Health and safetyof employees
Information security and privacy protection
Digitization and technological innovation
Intellectual property protection
Supply chain managementIntellectual propertyprotection
Promoting industry development
Offering high-quality servicesQuality management and improvement
Project construction impact assessmentConservation of energy and resourcesUse of environmentally friendly materialsPublic benefits and charityRural revitalization
Discharge and management of wastewater, waste gas and solid wasteGreen officeReduction of Greenhousegas emissions
Green buildings
Corporate financial performance
Adhering to business ethicsCorporate governance and compliance management
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Beijing North Star Company Limited2024 Sustainability ESG Report
Communication with stakeholdersBuilding of an ESG management systemBeijing North Star attached great importance to the demands of its stakeholders, continued to expand communication channels with allstakeholders, devoted itself to forming convergence among stakeholders on the journey to sustainable development, actively respondedto the expectations of stakeholders through the regular disclosure of information, built an efficient, convenient and unimpededstakeholder communication network, and continued improving the Company's abilities and capabilities for promoting sustainabledevelopment and fulfilling corporate social responsibility, to achieve the common growth and harmonious development of enterprisesand the stakeholders.Beijing North Star use the following criteria to identify individuals and organizations who qualify asits key stakeholders:
In 2024, the key stakeholders of Beijing North Star included the government and regulatory agencies, investors and shareholders,customers, employees, suppliers, media, communities and non-governmental organizations. The Company actively communicated withall major stakeholders through diverse communication channels to learn about and respond to their demands.
In the process of actively implementing the sustainable development strategy, Beijing North Star widely launched the building of its ESGmanagement system. The Company built a more scientific and complete ESG governance framework based on systematic thinking, toclarify the responsibilities and authorities of each level in environmental, social responsibility and corporate governance, and formed anefficient and collaborative management mechanism; closely focused on the corporate development strategies and the best practicesused in the industry, to sort out an ESG indicator system aligned to its own business development, providing strong support for accuratelymeasuring the effectiveness of ESG work; systematically promoted the standardization and normalization of ESG work, and established arigorous, standardized and practical ESG management system from the formulation of regulations, process optimization, and supervisionto implementation, to ensure that the ESG concepts are applied across the entire process of its business operation.In December 2024, Beijing North Star held the 2024 Sustainability (ESG) Report Preparation Kick-off and Training Meeting and invitedsenior industry experts and professional institutions to provide insights into the core points of sustainability (ESG) report preparation,including the reporting framework, content requirements, disclosure standards, and new trends of international markets. By combiningtheoretical interpretation, case analysis and interactive communication, the Company helped participants from different departmentsbetter understand the requirements and standards for comprehensive report writing, laying a solid foundation for high-quality ESGreport preparation, and promoting the presentation of ESG practice results and the fulfillment of corporate social responsibilities tostakeholders adequately and accurately.
Government andregulatory agencies
Attending meetingsRegular reporting
Accepting supervisionForum and exchange activities
Investors andshareholders
General meeting of shareholdersInvestors column on the Company’s websiteInvestor relations hotlineAnnual report and ESG report
Investor researchSSE e-Interactive Platform (SEE INFO)Investor reception dayStrategy meetingCustomers
Customer service hotlineCustomer satisfaction survey
Social media promotionCustomer symposiumEmployees
Employee interviewsWorkers' congress
Employee care activitiesComplaint mailbox
Suppliers
Telephone interviewField visit
Supplier conferenceStrategic cooperation
Media
Press conferenceMedia interviewAnnual report and ESG report
Annual and mid-term performancerelease conferencePress releases and publicationsMedia inquiryCommunities andnon-governmentalorganizations
Community involvementCharitable and public benefit donations
Rural revitalizationSocial media promotion
· Stakeholders ·· Communication channels ·· Stakeholders ·· Communication channels ·
Have invested in or will invest in the Company;Have influence on the business operation of Beijing North Star;Have interests in or are affected by the products and services provided by Beijing North Star.
Sustainability/ESG Management
2024 Sustainability (ESG) Report Preparation Kick-off and Training Meeting
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Beijing North Star Company Limited2024 Sustainability ESG Report
Beijing North Star established a “Carbon Peaking and Carbon Neutrality Work Leading Group” to organize, coordinate, promote andimplement the “double-carbon” goals. Each subsidiary at each level established a corresponding work leading group responsible forimplementing its own tasks in their relevant areas. At the same time, Beijing North Star actively formulated quantitative indicatorsfor energy conservation, emission reduction and environmental protection, broke them down to each subsidiary and each responsibleperson, and continuously refined the examination contents of all engineering disciplines, and included the inspection results in the end ofyear assessment of subsidiaries, to effectively supervise the implementation of carbon peaking work across the board.
The achievement of the “3060 goals” (striving to reach the carbon peak by 2030, and realize carbon neutrality by 2060) cannot beseparated from the overall planning and active practice of various enterprises. Beijing North Star and its subsidiaries strictly followedthe action plan to promote energy conservation, carbon reduction and green development, while, at the same time, took multiplemeasures by focusing on awareness promotion, the upgrading of equipment, data validation, technology research and development, andindustry exchange, while making many commendable efforts and achievements, to make Beijing North Star’s contribution to the overallrealization of its carbon peak goal.In 2024, Beijing North Star promoted the implementation of key technological upgrading projects for energy conservation according tothe carbon peaking action plan, with all such projects being completed or added to the agenda; completed the carbon dioxide emissionverification and contract fulfillment work for the year, and obtained the carbon emission allowance of 29,053 tons for the year, effectivelyoffsetting the Company's annual carbon emissions.
Main principles
As the first high-level convention and exhibition center in Xiong'an New Area, Xiong'anConvention and Exhibition Center is the window for Xiong'an New Area to demonstrate itsstrength to the public. As the main manager and operator of the Center, Beijing Capital GroupExhibitions & Events continue promoting the Center's green and low-carbon operation. Sinceit was put into operation, the Center has devoted itself to implementing the environmentaland low-carbon concepts by practical actions, striving to implement the Hebei Xiong'an NewArea Planning Framework and build a green and low-carbon city.In 2024, the Center successfully passed the third-party certification of Carbon NeutralityManagement System and obtained the corresponding certificate. This certificate is the firstcertificate for the Certification of Carbon Neutrality Management System in the conventionand exhibition industry of China and recognizes the achievements and contributions of theCenter in promoting carbon reduction.
In December 2024, the first ICCA (International Congress and Convention Association) GlobalVenue Experts Forum successfully concluded at the China National Convention CenterPhase II (CNCC II). This Forum adhered to the sustainable venue concept advocated by ICCA,fully leveraged the advantages of CNCC II as a green venue testified by “China Three-StarGreen Building” and “LEED Platinum Building”.CNCC II purchased China Certified Emission Reduction (CCER) credits to offset its carbonemission allowance, and adopted low-carbon measures, such as using signs made fromenvironmentally friendly materials, promoting paperless conference materials, reusingenvironmentally friendly furniture, providing degradable and reusable tableware, andinstalling high-efficiency lighting systems, to achieve the carbon neutrality goal.
CASE
CASE
Certificate for the Certificationof Carbon NeutralityManagement System
Carbon Neutrality Certificate
Adhere to systematic planningbased on collaborationAdhere to driving relevant workforward with innovation andtechnological support
Adhere to prioritizing conservationand reducing carbon emissionsfrom sourcesAdhere to promoting relevant workmethodically based on reality
Comprehensive deployment of carbon peak action across the board
In-depth implementation of the carbon peaking commitment
Xiong'an Convention and Exhibition Center obtained the first certificate for the Certification of Carbon NeutralityManagement System in the convention and exhibition industry of China
“Carbon Neutrality” convention and exhibition was advocated during the first ICCAGlobal Venue Experts Forum
1413
Special Topic: Beijing North Star painting a “dual-carbon” picture on a green background
Establishing the “dual-carbon goals” is a major strategic decision to drive high-quality development and effectively address climatechange. As a solid cornerstone of economic development, state-owned enterprises (SOEs) should actively fulfill their carbon neutralityresponsibilities and set a benchmark for building a beautiful China. In order to fully implement the strategic decisions and deploymentsof the CPC Central Committee and the State Council on carbon peaking and carbon neutrality, theBeijing Municipal Carbon PeakingImplementation Plan, and the specific requirements of theBeijing Municipal-Level SOEs Carbon Peak Action Plan, Beijing North Starformulated the internalCarbon Peaking Action Plan, and joined hands with its subsidiaries to participate in the exploration of relatedpractice and draw a blueprint for the “dual-carbon” based development.
Beijing Capital Group Exhibitions & EventsPublic Facilities Management Branch CompanyIn order to improve the efficiency of energy utilization, replace some of theolder and more outdated energy consuming equipment, introduce advancedtechnologies, prioritize the use of energy-saving equipment, and achieve theoptimization and upgrading of energy use, the engineering departments ofits subordinate enterprises and units conducted energy-saving inspections,implemented energy-saving optimization measures for each of the jobpositions, and applied strict control on high-power equipment, includingtimely shutdown, optimizing service time, adopting LEDs and energy-savinglighting, phasing out older and high-energy consuming motors, and usingfrequency conversion technology to control their air conditioners.
Purchased green electricity and obtained anelectricity trading certificate; successfully applied forthe 2024 Energy Conservation and Carbon ReductionSpecial Fund Award in Chaoyang District; and activelysubmitted green electricity trading vouchers andrelated materials for the year 2023 to the competentauthority for ultimately offsetting its carbon dioxideemission allowance by 5,120 tons.
Special Topic: Beijing North Star painting a “dual-carbon” pictureon a green background
Beijing North Star Company Limited2024 Sustainability ESG Report
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
GOVERNANCE GOVERNANCE
PARTPARTBuilding a Solid Foundation forManagement and Ensuring Steady
and Healthy Development
PART
SDGs
Beijing North Star thoroughly implemented the spirit of the 20th National Congress of the CommunistParty of China, promoted the integration of Party building and business management, consolidated thefoundation work of Party building, and solidly promoted the effective implementation of various measures;continuously improved the governance of modern enterprises with Chinese characteristics, established andcontinued perfecting an efficient governance system; consolidated and deepened risk control management,and focused on strengthening the effectiveness of internal control and compliance management systems;laid emphasis on technological innovation, took digitalization as a key starting point to enhance corporatecompetitiveness, actively promoted the integration of ESG concepts into corporate governance, and laid asolid foundation for the sustainable development of the Company.
Party Building:
Driving Corporate Development with “Red Engine”
Compliance Management:
Maintaining Good Reputation through Honest Business Operation
Corporate Governance:
Building World-class Enterprise Based on Steady and Healthy Management
Technological Innovation:
Enhancing Efficiency through Digital Transformation
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogether
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Beijing North Star Company Limited2024 Sustainability ESG Report
Party Building:
Driving Corporate Development with “Red Engine”Beijing North Star thoroughly studied, propagated and implemented the spirit of the Third Plenary Session of the 20th CPC CentralCommittee, constantly deepened the full and strict governance over the Party, continued to optimize and improve the quality of Partybuilding work, focused on strengthening the Party through enhancing political foundation, ideological awareness, organizationalconstruction, conduct regulation, discipline management and institutional arrangement, and transformed the vitality of Party buildinginto a strong driving force for the Company to improve quality and efficiency.
Strengthening political foundation
Strengthening political supervision
Rectifying illegal and improper conducts, enforcing strict discipline, and combating corruption
Improving Party conduct and clean governance
Beijing North Star adhered to the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, studied, in-depth, and implemented the spirit of the 20th CPC National Congress and the Second and Third Plenary Sessions of the 20th CPCCentral Committee, adopted a variety of methods to constantly deepen the study of the spirit of the Plenary Sessions; continued toconsolidate and deepen the “comprehensive + characteristic” pattern of Party building, carried out, in-depth, the “Party building, businessmanagement enhancing and development promotion” work, and strived to improve the quality and ability of Party building.
Beijing North Star firmly supported the “Two-Established”, and firmly implemented the “Two-Maintenance”, comprehensively promotedthe construction of an effective mechanism under which officials do not have the audacity, opportunity, or desire to corrupt, directlydeepened the improvement of Party conduct and integrity, and committed itself to creating a clean and upright political ecosystem.
Beijing North Star carried out the reform of foundation level discipline inspection agencies, improved the wide and unhinderedcoordination based supervision mechanism, and forged an iron army of discipline inspection and supervision that is brave and good atfighting; strengthened the theoretical learning and training of disciplinary inspection and supervision cadres, and continuously improvedthe standardization, legalization and regularization of disciplinary inspection and supervision work; convened three special meetings onwide and unhindered coordination based supervision, and provided specialized directions on identifying and transferring leads, so as toeffectively enhance the abilities of inspectors and auditors to accurately identify any problems and transfer necessary leads.
Beijing North Star formulated theNegative List for Correcting “Four Malfeasances”, and established 33 specific measures covering 7aspects, to further rectify the “Four Malfeasances” (formalism, bureaucratism, hedonism and extravagance) in a normal and long-termmanner, and deepen the full and strict governance over the Party. The Company convened 55 disciplinary inspection exclusive meetingsrelated to 139 topics throughout the year; organized 16 disciplinary inspection classes about 46 topics; delivered 43 issues of onlinelearning materials, totaling 125 articles; carried out the “Party Conduct and Clean Governance Education Month” campaign, accuratelyutilized the “four forms” of discipline supervision and enforcement to deepen the elimination of both symptoms and root causes; andpersistently improved the Party conduct, maintained the strict enforcement of discipline, and combated against corruption.Persistently using Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era to enhance thecohesion and forge the soul.Beijing North Star deeply implemented the opinions of the CPC Central Committee on consolidating and expanding theachievements of thematic education, as well as theOpinions of the Beijing Municipal Party Committee on Strengthening theSystem for Normalizing the Study and Implementation of Xi Jinping Thought on Socialism with Chinese Characteristics for aNew Era; promoted the expansion of centralized education to daily education; took the in-depth study and implementation ofthe Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era as the main theme and the highest priority taskfor continuously promoting the in-depth study of the spirit of the Third Plenary Session of the 20th CPC Central Committee.
Comprehensively strengthening the leadership of the Party and promoting the deep integration of Party buildingwork with the production and business operation activities.Beijing North Star improved the mechanism for the Party organizations of all subsidiaries to play their roles; implemented theleadership system of “two-way entry and cross appointment”; issued the Guidelines on Further Incorporating Party Buildinginto Articles of Association and Discussion of Major Issues by Party Committee before Corporate Actions to all subsidiaries toregularly promote the incorporation of Party building into the Articles of Association of the Company; and carried out the planfor implementing the special action of “strengthening Party building and promoting reform” according to the requirements ofBeijing Municipal SASAC, to cultivate a Party organization with strong abilities in Party building and business operation.
The “Party Conduct and Clean Governance Education Month” campaign in 2024 was completed successfully
Between May and June 2024, the Company carried out the “Party Conduct and Clean Governance Education Month” campaignwith the theme of “In-depth Learning Party Discipline to Clarify Bottom Line, Boosting Spirit to Make New Achievements”.CASE
The “Party Conduct and Clean Governance Education Month”campaign
Party discipline learning and educationBeijing North Star carried out in-depth Party discipline learning and education. The Party Committee and Party organizations at all levelsstudied in detail and implemented General Secretary Xi Jinping’s important discourse on comprehensively strengthening Party disciplineconstruction, and focused on the combination of learning and practice, to promote Party members and cadres to learn, understand andabide by discipline. In 2024, the Company organized 19 Central Group learning sessions; compiled and distributed the monthlyReferencefor Central Group Learningto highlight the key points of theoretical learning; formulated and issued theWork Schedule for Learning andEducation of the Spirit of the Third Plenary Session of the 20th CPC Central Committee; and organized 32 educational lecture sessions onthe spirit of the Third Plenary Session of the 20th CPC Central Committee for 946 participants.
The education campaign was combined with thestudy and education of Party discipline, integratingdiscipline education, and Party spirit education with thepromotion of integrity culture. Subsidiaries at all levelsorganized 424 activities, covering 10 different topics andreached 8,706 audiences. This campaign set examplesfor promoting wider influence and employed multiplemeasures to create a strong atmosphere of learning,knowing, understanding and abiding by discipline.
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogether
2019
Beijing North Star Company Limited2024 Sustainability ESG Report
The Party Discipline Learning and Warning Education Conference
Corporate Governance:
Building World-class Enterprise Basedon Steady and Healthy Management
Beijing North Star continued deepening the reform of state-owned enterprises, promoted the improvement of corporate governanceefficiency, built an internal governance structure operating efficiently based on clear division of labor, improved and reinforced thebusiness operation and management mechanism, improved the scientific nature and accuracy of strategic decisions, maintained anincrease on value creativity, and further enhanced the competitiveness and risk resistance capacity of the Company.Rening governance structure
Improving governance mechanism
Beijing North Star committed itself to building a scientific and efficientgovernance structure based on the diversity of the Board of Directors,to ensure the stable and healthy development of the Company amidsta complex and ever-changing market environment from a strategicperspective, and effectively promote the steady progression of all businessactivities towards their established goals.
independent directors
inside directors
Beijing North Star continued improving its governance mechanism, took active actions in strengthening the governance framework ofthe Board of Directors and the corporate governance activities of all subsidiaries, and comprehensively enhanced the overall governancecapabilities of the Company to adapt to the changing market environment and meet the development needs.
Organization of the Board of Directors
The Board of Directors has five special committees, namely, the Audit Committee, the Strategic Development Committee, theRemuneration and Assessment Committee, the Nomination Committee and the Legal & Compliance Committee. Each special committeeis responsible for performing its own duties and providing detailed data support and professional strategic suggestions for the strategicplanning and decision-making of the Board of Directors.
Members of the Board of DirectorsBeijing North Star’s Board of Directors consists of 9 members, including 6inside directors (including 0 worker director) and 3 independent directors.
Governance framework of the Board of DirectorsCorporate governance of subsidiariesBeijing North Star revised its Articles of Association inconnection with the rules of procedure for each specialcommittee under the Board of Directors in accordancewith the applicable laws and regulations, the resultsof inspection and rectification, and the requirementsof superior regulatory authorities, to further improvethe meeting mechanism of the Board of Directors andspecial committees; revised itsArticles of Association
in connection with the rules of procedure for theGeneral Meeting of Shareholders, the Board of Directorsand the Board of Supervisors, and theWorking Rulesfor Independent Directors, to ensure the legality andcompliance of the contents of the Articles of Associationand the procedures of procedure, and to effectively protectthe rights and interests of all its shareholders.
Beijing North Star further improved the template ofthe articles of association under different governancestructures in accordance with the newCompany Lawand the Regulations on the Formulation of the Articlesof Association of SOEs, by considering, in full, the actualoperation conditions of different subsidiaries, to providereference for the formulation or revision of the articlesof association of subsidiaries at all levels; strengthenedthe authorization management of the Board of Directors,and guided the sub-groups and key project operationcompanies to develop the schemes and schedules fortheir board of directors to authorize their managersaccording to the authorization management rules, givingfull play to the management role of each of the managers.
Strengthening the overall supervision of Partydiscipline learning
Improving the coverage and effectiveness of educationactivities
Beijing North Star regularly held work promotion meetings,formulated learning arrangements, and further clarified therequirements and standards for collective learning, exchange,discussion, reading, learning, instructing, reporting, warningeducation and individual self-study. Party organizations at alllevels gained an accurate grasp of the key points included inParty discipline learning and education, and then ultimatelyachieved positive results therein.
Beijing North Star focused on practical results based on diverseforms; actively created a strong atmosphere in upholdingintegrity, upholding cleanliness, knowing discipline and abidingby discipline; methodically developed and implemented monthlylearning plans for the leading bodies; organized Party disciplinelearning and education reading classes; and actively followed upthe learning status of Party members seconded from externalunits by the headquarters, to promote the full coverage of Partydiscipline learning and education.
Enhancing decision-making abilities and skillsBeijing North Star attached great importance to the improvement of decision-making abilities and skills, provided adequate and timelydata support for decision-making with digital means, focused on strengthening the service support for independent directors, and built ascientific and efficient decision-making system through multi-dimensional measures.
Reinforcing digital governance
Support for performance of duties by directorsBeijing North Star laid emphasis on institutionalizedmanagement, checklist based rules management, and ITbased checklist management, established and maintainedthe decision-making and supervision system of “ThreeMajors and One Large” matters based on the digitalizationof such matters and dynamic supervision of the wholeprocess; implemented the requirements related to theconstruction of the Board of Directors’ work system,completed the information and data reporting ahead ofschedule, and brought the digital management to a wholenew level.
Beijing North Star strengthened the support and
service for independent directors to perform their
duties, strengthened daily communication and special
communication on major and complex decision-making
matters, regularly provided the Company’s operation
and management information, and scientifically
organized work research; strengthened the building
of each subsidiary’s board of directors, conducted the
annual performance assessment and evaluation of each
subsidiary’s board of directors and dispatched directors,
while organizing training activities to improve their
abilities and capabilities to perform their duties.
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogether
2221
Beijing North Star Company Limited2024 Sustainability ESG Report
Deepening SOE reformBeijing North Star actively responded to the call for state-owned enterprise (SOE) reform, continued to optimize its business layout,effectively improved its vitality and efficiency, and constantly improved its modern corporate governance with Chinese characteristics,laying a solid foundation for high-quality development.Optimizing business layout
Enhancing vitality and efciency
Improving modern corporate governance with Chinese characteristics
Beijing Capital Group Exhibitions & Events made its leading role more prominent withinthe industry, and successfully introduced 8 new exhibition projects, including Sibos 2024,in addition to successfully hosting many existing projects, such as the CIFTIS, achievingbreakthrough business expansion results in the process.
Beijing North Star implemented the market-oriented operation mechanism and further deepened the reform of the “three systems”(personnel, employment, and distribution management systems). In 2024, the Company issued theImplementation Plan for FurtherDeepening the Reform of the “Three Systems”, which formulated a list of 15 reform measures focusing on cadres having the opportunityto take higher and lower positions, employees being able to flow in and out, having the chance to increase and decrease income, andaccelerating the digitalization of human resources, in order to promote the job competition, job adjustment due to lowest performanceevaluation results, and the resignation due to incompetence, and to promote a more accurate and standardized income distributionmechanism.Beijing North Star further strengthened the building of the team of leaders and broadened the multi-channel development path oftalents. In 2024, the Company formulated theMeasures for Dynamic Adjustment of Outstanding Young Cadres Pool of Beijing North StarIndustrial Group LLC/Beijing North Star Company Limited (Trial Implementation)to continuously expand the pool of young cadres; andworked with the Beijing Municipal Human Resources and Social Security Bureau and ICCA on the development and registration of theCertified International Business Events Professional (CIBEP), to establish a rich and diverse evaluation system for events professionals.
Beijing North Star continued to consolidate the “three majors and one large” decision-making management, and refined the classifiedmanagement and control, to form a horizontal and vertical management and control system; revised the “three majors and one large”system for the Company and its subsidiaries; produced and maintained improvement of the list of rights and responsibilities forsubsidiaries, to gradually realize the scientific connection between the clear rights and responsibilities of governance actors and theoptimization of corporate management and control, and form a comprehensive and efficient scientific decision-making system.
Beijing North Star improved its compliance management system, promoted its compliance management work in an orderly manner,constantly strengthened the building of its internal control system, comprehensively improved its risk prevention and control abilities,continued to extend its compliance based corporate governance vertically and horizontally, maintained the legitimate rights andinterests of its stakeholders, and laid a solid foundation for promoting the harmonious coexistence of enterprises and society.
Law-abiding and compliant governanceBeijing North Star strictly abided by all applicable national laws and regulations and industry regulatory requirements and built acomplete compliance management system and an open transparent information disclosure mechanism to ensure the lawful, compliantand orderly execution of all business activities.Promoting the construction of compliance management systemBeijing North Star implemented the annual key work requirements for compliance management of Beijing Municipal SASAC; integratedthe compliance control measures in key areas into processes or forms; broke down compliance management standards and requirementsinto job responsibilities; organized annual compliance risk identification and compliance management system effectiveness evaluation;produced and dynamically updated a list of jobs commonly exposed to key risks; incorporated compliance review into internal rules andregulations, major decision-making processes, and important contract signing procedures.
Beijing North Star improved per capita efficiency, steadily and orderly promoted thefurther integration of the city center, further streamlined the organizational structure andtotal employment, further improved regional advantages and resource coordination, andeffectively reduced management costs. The Company established the Beijing ChenweiEnterprise Operation and Management Co., Ltd. in 2024 to centrally manage the remainingassets of the surplus houses of real estate projects in a phased manner.The further integrationof real estate sector
Beijing North Star actively planned its commercial property development strategy,established the Beijing North Star Commercial Management to centrally managecommercial and park assets, such as Beijing North Star Office Buildings, apartments, andhotels, etc.; established Beijing North Star Yue Property Service Co., Ltd. to continuouslyimprove the property management capabilities of its held assets; and promoted theestablishment of a new consumption alliance for the Asian & Olympic Games CBD, topromote the sustainable use of Summer and Winter Olympic Venues after the Games,and help the Asian & Olympic Games region become a new international cultural andcommercial landmark.
The continuousimprovementof commercialproperty sector
The expansion of mainresponsibilities andmain business sector
Beijing North Star continued to deepen the construction of the internal control and compliancecoordination system, improved the organizational structure and optimized the operatingmechanism; formulated and issued theWork Plan for Wide Coordination between DisciplineInspection Departments and Supervision, Organization, Audit, Finance and Other Departments ofBeijing North Star Industrial Group LLC/Beijing North Star Company Limited, to further leveragethe functional supervision roles and organizational advantages, and promote the formation of asystematic, integrated, coordinated and efficient supervision work pattern.
Compliance Management:
Maintaining Good Reputation through Honest Business Operation
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogether
2423
Beijing North Star Company Limited2024 Sustainability ESG Report
Strengthening risk prevention and controlBeijing North Star firmly implemented the relevant requirements of Beijing Municipal SASAC for risk prevention and control, excelledin optional actions based on the completion of compulsory actions and strengthened risk prevention and control more strictly andeffectively based on an internal control system.
Improving the risk prevention and control system
End-to-end control of fund management
Beijing North Star set up a “Risk Control Leading Group” to punctually learn about the possiblerisks in the Company’s operation and management, capital and debt, internal control and law, andprovide timely suggestions on capital optimization and financing. At the same time, the Companyoptimized its internal control work, diagnosed and revised existing internal rules and regulations tostrengthen the framework management; revised the Internal Control Manual to promote effectivecollaboration and interaction between compliance management and internal control systems;and conducted an assessment and research on the internal control systems of its subsidiaries,to clarify and supervise the risk prevention and control management responsibilities of allsubsidiaries.
Beijing North Star regularly organized the Risk Control Leading Group in holdingmeetings to analyze the risks involved in key areas, such as operation management,fund management, project management, legal affairs and internal control management,to study the risk control measures, coordinate and promote the key and difficult tasksof risk control.
Beijing North Star Commercial Management planned and produced a short video promoting the rule of law
In October 2024, Beijing North Star Commercial Management actively responded to the Beijing Rule-of-Law Shot Video CollectionActivity and produced a rule-of-law educational short video/mini-film titled“Agreement of Gym Membership Cards andCustomers’ Safety: Laws Illuminate Your Journey of Fitness”based on theCivil Code of the People's Republic of China. This shortvideo directly tackles the practical problems in business services, head on, and focuses on the traps and safety hazards of gym/fitness club membership applications. Throughout three scenes, it disseminates the application of standard clauses in theCivilCode of the People's Republic of Chinaand the legal knowledge on the safety protection obligations of gym operators, intuitivelydemonstrating the practical application and importance of theCivil Code of the People's Republic of Chinain commercialoperations.The production of this short video not only demonstrates that Beijing North Star Commercial Management attaches highimportance to the building of a rule-of-law culture, but also demonstrates the Company's firm determination to promote high-quality development of business services in full compliance with all applicable laws and regulations. In the future, BeijingNorth Star Commercial Management will continue to adhere to the spirit of the rule-of-law, constantly optimizing its internalmanagement, to help the Company upgrade its service quality, and make more contributions to the high-quality development ofthe Capital’s economy and society.
CASE
Beijing North Star regarded digital transformation as the key driving force to enhance competitiveness and achieve sustainabledevelopment; utilized a digital intelligence platform to improve operation and management efficiency; tapped into the potential oftechnology empowerment from smart venues to digital marketing platforms; and improved service quality through managementinnovation and core technology innovation, to offer an intelligent experience to its customers.
DigitalizationBeijing North Star closely followed the requirements of Beijing Municipal SASAC for smart state-owned assets planning, building of datapilot areas, and application scenarios of major digital projects, to improve the quality and efficiency of enterprises using digitalization.
Regularly strengthening the implementation of compliance management
Doing a positive job in information disclosure
Beijing North Star organized regular compliance management joint meetings and other meetings to systemically organize compliancemanagement obligations within the year; updated the compliance risk list, carried out the special identification of compliance risks,and organized the evaluation on the effectiveness of the compliance management system, to promote the effective operation ofcompliance management mechanism; developed several sets of special rules, such as theCompliance Risk Management Guidelines,the Guidelines for Compliant Personal Information Protection, and the Manual for Compliant Contract Managementbased on the actualoperation conditions of the enterprises, to continuously deepen the compliance management in key areas; and promoted the release oftheCompliance Management System Implementation Planand theCompliance Management Measuresfor second-tier subsidiaries, toeffectively extend the compliance management to all subsidiaries.
The Company formulated theBeijing North Star Rules for Managing Information Disclosure Affairs, the Beijing North Star Regulations onBusiness Activities Eligible for Information Disclosure Suspension and Exemption, and completed the preparation and issuance of regularcorporate reports, as well as provisional reports on changes in directors, supervisors and senior management, changes in accountingfirms and other major issues, in a timely manner according to the requirements of competent regulatory authorities. By the end of 2024, atotal of 329 announcements were made, including 119 for A-shares and 210 for H-shares. By virtue of high-quality information disclosureand standardized corporate governance, Beijing North Star was awarded a Class A (Excellent) rating by Shanghai Stock Exchange for thefourth consecutive year.
Class （Excellent）rating
A
Total of announcementsA-shares
H-sharesAwarded by Shanghai Stock Exchange for the
fourth consecutive year
Technological Innovation:
Enhancing Efciency through Digital Transformation
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogether
2625
Beijing North Star Company Limited2024 Sustainability ESG Report
Building of smart venuesBeijing North Star continued to promote the innovation of information technologies; focused on building the benchmark China NationalConvention Center Phase II (CNCC II) and the Capital International Exhibition & Convention Center (CIECC); actively created digitalservice scenarios by using cutting-edge technologies, such as big data, artificial intelligence and cloud computing, and integrated theminto the specific business activities to improve the customer experience. The online trial operation of the CNCC II intelligent upgradeproject (commercial part) and the construction of the smart CIECC were completed in 2024.
Smart Venue Operation and Management Platform
Beijing North Star attached great importance to technological innovation and insisted on improving the capabilities in
digital management, information technology innovation and relevant research and development. The Smart Venue Operation
and Management Platform developed and put into operation by the Company is the first venue management system
with independent intellectual property rights in China. All management processes are designed and standardized in the
“Software-as-a-Service” (SAAS) model, to efficiently accumulate convention and exhibition data, and effectively improve
the venue management and output management work. This Platform has become an important information infrastructure
within the Company, supporting Beijing North Star to solidify its core competitiveness in the convention and exhibition event
service industry.
CASE
Smart Venue Operation and Management Platform
Beijing Capital Group Exhibitions & Events 2024 Venues and Hotels Roadshow themed “Digital IntelligenceDrives the Future of Events Industry” was successfully carried out
The Summit of the Forum on China-Africa Cooperation was concluded, and the China National ConventionCenter showcased the charm of smart venue
In April 2024, Beijing Capital Group Exhibitions &Events 2024 Venues and Hotels Roadshow (in Beijing),with the theme of “Digital Intelligence Drives theFuture of Events Industry”, was successfully carriedout at the China National Convention Center. TheBeijing Capital Group Exhibitions & Events AI DataOfficer “Xiaohui” made a stunning appearanceand brought the guests into the digital applicationscenarios integrating the virtual reality and real world,to experience the digitalization achievements of theBeijing Capital Group Exhibitions & Events. The “DigitalHuman Interaction Area” set up at the site attracteda large number of guests who got to experience theevents with curiosity.
During the 2024 Summit of the Forum on China-Africa Cooperation, the China National Convention Center integratedelements of technological innovation into all aspects of the venue, showcasing the charms of a smart venue. The lobbyon the first floor of the convention area was equipped with mobile and communicative intelligent guidance robots to offerbilingual services in Chinese and English for the guests. The coffee robots and tea art robots located in the refreshmentsarea provided an interactive experience for the guests. The 24-hour unmanned smart supermarket in the venue effectivelymet the diverse service needs of guests, and the foreign currency exchange machine created a new scenario for diversifiedforeign currency payments. Furthermore, an AIGC interactive experience area was created in the public space, and advancedAIGC technologies were adopted to integrate the images of each guest into carefully designed China-Africa cooperationthemed stories, generating unique posters with featured stories.
CASE
CASE
The AI Data Officer “Xiaohui”
The Interactive Humanoid Robot “Xiao Qi”
Digitalization work
Data governance work
The Company continued to promote the implementation of theBeijing North Star Digital Transformation Plan (2023-2025), theList ofKey Projects of Digital Transformation in 2023-2025and theKey Tasks of Digitalization of Beijing North Star Industrial Group LLC/BeijingNorth Star Company Limited in 2024; focused on the implementation of the Company’s annual digital transformation tasks; made overallarrangements for key tasks of digitalization with the goal of building an industry-leading Beijing North Star convention and exhibitionservice platform; and completed 5 upgrades and iterations of the venue management systems, which were applied at 8 venues in andoutside Beijing City for operating and managing more than 6,000 convention and exhibition events, providing data support for intelligentvenue construction consultation work.Beijing North Star actively carried out data governance work, printed and distributed theThree-Year Action Plan for Data Governance,to define the data governance framework and roadmap, open the barriers for the transformation of data resources into data assets andprovide guidance for data-driven innovative development. There were no recordings of any cybersecurity incidents within the Companyduring this year.
2827
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
ENVIRONMENTAL ENVIRONMENTAL
PARTPART
Practicing Green Concepts andProtecting the Ecosystem
PART
SDGs
Beijing North Star implemented the concept of green development, with determination and integrated itinto all aspects of business operation, continued to make efforts in green management, actively identifiedand responded to climate change risks, strictly controlled pollutant emissions, constantly improved theCompany’s environmental operation and green supply chain management system, comprehensivelysupported the sustainable corporate development, and made contributions to achieving the “dual-carbongoals”.
Environmental Management:
Protecting Ecosystem through Fully Implementing All Applicable Laws and Regulations
Carbon Reduction:
Writing a New Chapter of Low-Carbon DevelopmentClimate Action:
Addressing Challenges with Right Strategies
Green Operation:
Upholding and Implementing the Idea of Circular Economy
3029
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Environmental Management:
Protecting the Ecosystem through FullyImplementing All Applicable Laws and Regulations
Beijing North Star attached great importance to environmental management while strengthening the construction of organizationalstructure for environmental management, the company continuously improved the environmental management system, and devoted agreater effort in environmental management through a combination of measures.
Beijing North Star continued enhancing the environmental awareness and sense of responsibility of all employees by strengtheninginternal training and propaganda; and stimulated the enthusiasm and initiative of employees to participate in environmental protectionwork, by carrying out environmental themed activities and establishing environmental incentive mechanisms, to create a positiveatmosphere where everyone values and takes active part in environmental protection.
Providing organizational guarantee
The honors received by Beijing North Star in 2024
Beijing North Star fully implemented the main responsibilities in environmental protection as a state-owned enterprise, set up andcontinued improving the environmental management system, propagandized, and upheld the environmental culture, enhanced theenvironmental awareness of employees, promoted environmental management work from all aspects at all levels, and built a solid greenfoundation for high-quality corporate development.
Beijing North Star set up an “Energy Conservation Work Leading Group” headed up by the principal of the Company to clarify themanagement responsibilities of the Company and its subsidiaries; established theEnvironmental Facilities and Equipment ManagementChecklist and the Pollution Source Statistics Checklist,and established the process for submitting the environmental penalty ledgers;carried out special inspections on environmental management, and incorporated the inspection results into the annual performanceevaluation of the Company, to ensure the effective execution of environmental management work.Beijing North Star formulated and implemented the internalEnvironmental Management Rules, the Energy Conservation ManagementRules, and the Code of Energy-Saving and Low-Carbon Conduct, in accordance with theEnergy Conservation Law of the People'sRepublic of China, theEnvironmental Protection Law of the People's Republic of Chinaand other applicable national laws and regulations,and based them upon the actual situation of the Company, for clarifying the objectives, principles and processes of environmentalmanagement, and clearly defining environmental responsibilities, in order to build a standardized environmental management system.
As a key energy user in Beijing, Beijing North Star participated in the 2021-2023 assessment of energyconservation goals and responsibilities in 2024, receiving an excellent rating and were granted with financialincentives.
The China National Convention Center responded to the “Earth Hour” Movement for 13 consecutive yearsIn 2024, the China National Convention Center (CNCC) participated in the “Earth Hour”Movement for the 13th consecutive year. CNCC has formulated and implemented aseries of environmental protection measures in its daily operations, not only leadingby example to “turn off the lights and light up hope” on time, but also issued a “Call toAction” to encourage employees, partners and customers to, together, “dedicate onehour to the Earth”.
The Call to Action
“National Energy Conservation Promotion Week” and “National Low-Carbon Day” Activities in 2024
Beijing North Star and its subsidiaries actively carried out promotional activities in response to the “National Energy ConservationPromotion Week” and “National Low-Carbon Day” in May 2024, which were themed “Green Transformation and Energy ConservationCampaign” and “Green and Low Carbon Set off Beautiful China” respectively.
Disseminated the knowledge on a low-carbon lifestyle in the form of pictures and texts, and organized theemployees from each department and office to learn the company’s environmental management systemand energy-saving scheme online, so as to enhance the energy-saving and low-carbon awareness and greendevelopment concept of employees.
Beijing North Star Commercial Management
Reinforcing environmental management
Improving internal rules and regulations
Propaganda and education of environmental culture
Beijing North Star’s Stories: “National Energy Conservation Promotion Week”
and “National Low-Carbon Day” Activities in 2024
CASE
3231
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
InterContinental Beijing Beichen Hotel
Organized the training session themed “V-Continent EnergyConservation Promotion and Education” to learn Xi JinpingThought on Ecological Civilization, analyze and explain the water,electricity, gas, and heat energy consumption of the Hotel, learnabout the energy conservation and consumption reduction workand equipment upgrade plans, convey Beijing North Star’s codeof energy-saving and low-carbon conduct, and inspire employeesto establish a positive awareness of energy conservation, low-carbon energy and environmental protection.
Erected posters, shared and watched theme videos, and carried out other propaganda measures through social media,based on the theme “Green Transformation and Energy Conservation Campaign” of National Energy Conservation PromotionWeek and the theme “Green and Low Carbon Set off Beautiful China” of National Low-Carbon Day, to allow employees tobetter understand the importance and urgency of energy conservation and emission reduction.
Organized an environmental protection quiz, with questions extracted from the key points in the national energy conservationwork deployment, the important speech spirit of General Secretary Xi Jinping, and the Green Beijing Strategy, to allow employeesto gain insight into the energy conservation, consumption reduction, and green low-carbon improvement work.
Beijing North Star Real Estate
V-Continent Beijing Parkview Wuzhou Hotel
Flexibly responded to extreme weather andhelped the 2024 International Congress ofBasic Science end successfullyIn July 2024, the 2024 International Congress of BasicScience (ICBC 2024) was held in Beijing. The BeijingCapital Group Exhibitions & Events, as the only eventexecutor that had continuously guaranteed twosessions of ICBC, successfully completed its work.At 11:00 a.m. on July 24th, the project team receivedan emergency notice from Huairou District that, dueto the risk of geological disasters in the shallowmountainous area, where the venue was located, causedby extreme weather, temporary evacuation was requiredimmediately. The project team completed vehiclescheduling, activity adjustments, safety inspections andother important tasks within 3 hours. At 7:00 a.m. thefollowing day, the project team was notified to resumethe adjourned Conference at 9:00 a.m. The project teamresponded quickly to realize the resumption of all workin the park within just 2 hours.
Climate Action:
Addressing Challenges with the Correct StrategiesBeijing North Star actively participated in the action against climate change, regarded climate action as a key issue for corporatedevelopment, actively identified climate related physical risks and transition risks, implemented corresponding countermeasures,effectively reduced the impact of risks on production and business operation, and bravely assumed the responsibilities of state-ownedenterprises in the process of global climate governance.Addressing physical risksBeijing North Star actively monitored the physical risks, and tooknecessary countermeasures, managing to reduce the negative impactof physical risks on the Company’s operations from all aspects, toensure the stable and orderly execution of all business activities.
· Risk descriptions ·· Risk response actions ·Extreme weather causessuppliers’ failure to deliverproducts or services on time
Required suppliers tomaintain the transparency ofsupply during the agreementtermDuring construction, extremeweather (such as rainstorms,strong winds, flood season, etc.)increases the health and safetyrisks of employees
Developed and issueddocuments, such as theTips for Dealing withExtreme Weatherto ensureconstruction safety underextreme weather conditions
Addressing transition risksBeijing North Star attached importance to green and low-carbon transformation and development, actively responded to the transitionrisks brought about by climate change, and carried out risk identification from climate policies and regulations, technological innovation,market sentiment, company reputation and other factors to ensure the adequate response, demonstrate the Company’s outstandingforesight and action in green development, and comprehensively promote the Company’s steady advancement on the low-carbontransformation journey.· Risk categories ·· Risk descriptions ·· Risk response actions ·
Policy and legal
Regulatory agencies apply more and more strictrequirements on the disclosure of climate change relatedinformation
Disclosed information related to climate change to thepublic for several consecutive years, and optimizedrelevant disclosure measures based on the TCFDframeworkThe Beijing Municipal Government released theImplementation Plan for Carbon Peaking in Beijing,and the Beijing Municipal SASAC released theBeijingMunicipal-Level SOEs Carbon Peaking Action Plan
Developed an internalCarbon Peaking Action Planinline with the actual situation of the Company
TechnologyThe adoption of low-carbon emission technologies
Establish incentive mechanisms to commendsubsidiaries that had received municipal-level or aboverecognition, honors or awards for their promotion oftechnologies in the fields of energy conservation andcarbon dioxide emissions
Market
Climate change affects the prices of some food materialsand ingredients, leading to a reduction in supplierproduction capacity and unstable prices
Monitored prices and adjusted the supply of foodmaterials and ingredients
Reputation
Stakeholders show their concern about climate changeissues
Released news related to energy conservation, carbonreduction and green buildingsDisclosed information on addressing climate changeon the official websites of regulatory authorities
CASE
3433
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Carbon Reduction:
Writing a New Chapter on Low-Carbon DevelopmentBeijing North Star actively responded to the government’s policy guidance, devoted all efforts to construct a green, low-carbon andcircular development system, moved ahead, steadily, in the journey of carbon reduction through a series of measures related to energyconservation, consumption reduction and clean production, promoted the in-depth transformation of the business towards the greenand low-carbon direction, and laid a solid green foundation for the high-quality development of the Company.Energy conservation and consumption reductionBeijing North Star strengthened the operation and maintenance management of all lines of business and continued to improve theefficiency of energy utilization. In 2024, the energy consumption of Beijing North Star (listed + unlisted subsidiaries) was 16,606 tons ofcoal equivalent, a slight decrease of 0.6% compared with 16,710 tons of coal equivalent in 2023.
Public Facilities Management Branch Company successfully completed the project of introducing reclaimedwater into the Beijing Asian Games VillageThe Public Facilities Management Branch Company spared no efforts when it came to doing a good job in “water”, continuedpromoting the management and rational use of reclaimed water, and contributed to energy conservation, emission reductionand green development.Since the launch of the reclaimed water introduction project,the Company have attached great importance to it, organized aprofessional technical team, conducted detailed research on theengineering site, laid underground pipelines in the Asian GamesVillage Park, and connected them to the municipal recycled waterpipelines on the East Beichen Road and Anli Road. The reclaimedwater was introduced into the central garden, surrounding greenspaces and refrigeration stations of the Asian Games Village foruse as a substitute to tap water in the greening, cleaning andrefrigeration systems of the Park. This project further optimizedthe water resource structure of the Asian Games Village Park,increased the proportion of recycled water in use, and effectivelyreduced the costs water resources for the resident companies.
Beijing North Star Real Estate devoted itself to creating green and livable spaces in many of its projects, followed and activelyintegrated environmental protection technical requirements into the design process to ensure the sustainable developmentand eco-friendly characteristics of the buildings. The ventilation and orientation were fully considered in the design layoutof Chongqing Yuelai Phase 5 Project, to effectively reduce the heat island effect. Various environmentally friendly materials,such as green sintered shale hollow bricks with thick walls, high-performance concrete and recyclable metal materials, wereadopted with an overall utilization rate of 60%. At the same time, window ventilators were used to effectively improve theindoor air quality. In the Changsha North Star Delta A2 Project, green decoration materials, energy-saving water pumps andfans, and water and electricity classification-based metering devices were adopted, in combination with intelligent servicesystems, water-saving appliances, solar PV modules, energy-saving lamps and other effective measures.
Reclaimed Water Introduction Project of Asian Games Village
Rainwater collection tanks installed at the site of the Changsha NorthStar Delta A2 Project, for using the water collected for on-site dustreduction, water spraying, and washing machine water replenishment
Photo of Chongqing Yuelai Phase 5 ProjectSolar PV modules of Changsha North Star Delta A2 Project
Beijing North Star actively implemented theRegulations of Beijing on Water Conservation to support the building of a water-saving society, constantly strengthened the management of planned water use and quota indicators, effectively broke downthe water use indicators to each responsible unit and person, and strengthened the supervision and inspection work. In 2024,the Company actively carried out a survey on water usage, evaluated the types, quantities, quality and other properties ofrecyclable water resources, put forward suggestions for improving and optimizing water conservation work, continuouslyimproved the efficiency of water resource utilization, and successfully achieved water efficiency objectives.
Strengthening the management of water resources
%TCETCE
0.616,60616,710
Decreased by Energy consumption in 2023Energy consumption in 2024
Beijing North Star adopted cutting-edge energy-saving technologies and environmental protection materials to create acomfortable and livable green building benchmark with low energy consumption, improved the energy utilization efficiency ofbuildings, promoted the use of energy-saving construction equipment, optimized the technological processes of construction,reduced the consumption during the use of energy, and constantly applied the concept of green buildings.
Creating green buildings
Beijing North Star reduced the environmental impact of exhibition activities from all aspects through green design of its venuefacilities, low-carbon operation of exhibition services and other measures, used energy-saving LED lamps to replace traditionallighting apparatus, encouraged exhibitors to use recyclable exhibition equipment and environmental protection decorationmaterials, minimized the use of disposable products, and committed itself to the end-to-end green operation of the entireexhibition.
Undertaking green exhibitions
Beijing North Star Real Estate took multiple measures to construct green buildings
CASE
CASE
3635
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
End-to-end green environmental protection at Sibos 2024
In October 2024, the Swift International Banker’s Operation Seminar 2024 (“Sibos 2024”) was successfully held. The ChinaNational Convention Center (CNCC) collaborated with the organizers of the event to ensure the environmental property ofthe entire event through strictly adhering to the principles of using sustainable, green and biodegradable materials. By usingbiodegradable tableware, refining the garbage classification and transportation process, and collecting carbon footprint dataduring the event, a more environmentally friendly and low-carbon environment was created for participants, and referencedata was provided for subsequent carbon reduction work. At the same time, CNCC also realized a 100% green power supplyat the venue for the first time in the history of Sibos by means of green power trading.
In order to reduce the environmental pollution and disturbance inflicted upon the neighborhoods and residents duringthe construction processes, Beijing North Star Real Estate actively utilized the industry’s advanced technologies andconstruction methods to reduce the negative impact of the construction site on the environment. The Changsha North StarDelta A2 Project adopted an atomized spray dust removal system for applying water mist onto smoke or odor particles inthe air with spray nozzles or lances to form large-sized particles. These particles were then settled by gravity or capturedand removed by other equipment, effectively improving the dust prevention effect. In order to ensure the cleanlinessof the roads inside and outside the Project, automatic vehicle washing devices were installed at the entrance and exitgates to wash the vehicles entering and exiting the site. All dump trucks were required to transport materials with theirtrailers sealed to effectively avoid polluting the inside and outside roads. Furthermore, to reduce light pollution, hood typedysprosium lamps were installed on the tower cranes at the construction site, and the site lighting fixtures were equippedwith light shields to ensure directional transmission of light beams and avoid strong light leakage. During the operation ofwelding machines and other devices emitting strong light, shading shelters were set up to ensure that the light given offwas focused on the construction area, reducing the impact on the spaces outside of the Project.
Cleaner productionBeijing North Star vigorously promoted cleaner production, applied strict control on solid wastes, air pollutants, and sewage, etc., solidlycarried out pollution prevention, effectively improved the efficiency of resource utilization, reduced pollutant emissions, and optimizedproduction processes.
Pollutionprevention andcontrol
Waste gasmanagement
Beijing North Star urged its subsidiaries to strengthen their management and supervision of environmentalprotection work, formulate and implement their environmental emergency plans based on the principle of“one enterprise, one policy”, carry out self-inspections and update theEnvironmental Facilities and EquipmentManagement Checklistand the Pollution Source Statistics Checklist,in order to ensure the normal operationof environmental protection facilities and equipment and effective control of pollution sources. In 2024,the acceptance rate of various environmental protection facilities reached 100%, and 8 energy-savingtechnological renovation programs were carried out with a total investment of CNY 7.839 million. Thereby, theefficiency of energy utilization was improved effectively, and the impact of production and business processeson the environment was successfully decreased.Beijing North Star carried out the annual diagnostic investigation of potential volatile organic compoundspollution sources, such as kitchen oil, smoke and waste gas, boiler exhaust gas and construction projectfugitive dust, to control the pollution from these sources. The properties held in Beijing effectively controlledthe fugitive dust by installing spray facilities and optimizing the working processes in strict accordance withthe requirements of the competent authority of the industry.
Beijing North Star strictly controlled the direct discharge of waste water according to theBeijingMunicipal Regulations on Drainage and Reclaimed Water, pretreated the waste water before dischargingit into the municipal pipe network, ensured that the water quality met the discharge standards, continuedto strengthen the recycling of water resources, promoted the use of reclaimed water, and guided itssubsidiaries to use municipal reclaimed water or establish reclaimed water treatment systems. In 2024,the Apartment Management Branch Company took active action and effectively promoted the partialrenovation project of sewage discharge facilities, and successfully obtained the drainage permits, makingpositive contributions to the environmental protection and water resource management.Beijing North Star’s hotels use biodegradable and environmentally friendly packaging materials whenpurchasing consumables to avoid excessive packaging; Continuously carry out material recycling andupcycling work, and carry out material recycling for commonly used materials such as waste towels,plastic products, and glass products, etc; Sign a garbage collection agreement with a professionalcompany to classify, professionally clear, and dispose of household waste, kitchen waste, other residualwaste, and hazardous waste and to achieve the goal of signing 100% professional garbage collectionagreements for waste and hazardous waste this year.
Changsha North Star Delta A2 Project utilized a combination of environmental technologies
Sibos 2024
Waste watermanagement
Solid wastemanagement
Changsha North Star Delta A2 Project utilized environmental protection technologies to realize clean production
CASE
CASE
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Green Operation:
Upholding and Implementing the Idea of Circular EconomyBeijing North Star’s subsidiaries actively implemented the requirements of Beijing City for green and low-carbon development, andencouraged low-carbon office work, resource recycling, to reduce the load to environment. All subsidiaries attached great importance tothe sustainable development of their supply chains, worked together with their suppliers to put the green and environmental ideas intopractice, set examples for the industry’s green transformation, and achieved the organic combination of economic and environmentalbenefits.
Green ofce
Green supply chainBeijing North Star integrated the green concept into the whole process of office work, took multiple measures to reduce the consumptionof energy, paper, water and other resources, and guided employees to enhance environmental awareness in a green workplace.
Beijing North Star controlled the supplier qualification from the source, ensured the environmental compliance of all raw materials,coordinated the green procurement of all subsidiaries, strengthened the management and evaluation of supply chains, and promoted thegreen development of the whole industry chain.Beijing Capital Group Exhibitions & EventsArranged engineering equipment operators to control the start and stop time, the amount of equipment in operation, and regionalequipment in a timely manner based on the water temperature of the central air conditioning refrigeration unit and actual needs, in orderto reduce electricity consumption. Employees were required to disconnect the electrical equipment in the office area, with a dedicatedperson assigned to inspect it before holidays and off days.
Supervise the environmental protection of suppliers, gave priority to suppliers using environmentally friendly materials, and attachedgreat importance to the credibility of suppliers during the tendering process.
Postponed cooling supply based on actual situation; accurately adjusted the opening and closing time of the fresh air supply unit basedon the working hours of the office building tenants; adjusted the energizing/illuminating time of the plaque signs reasonably and timelyaccording to the change of season and daytime; and transported goods with elevators during their non-peak usage periods as far aspossible, in order to achieve the “peak cutting and valley filling”.
Gave priority to environmentally friendly materials and products, adopted green building materials for all work, formulated detailedsupplier selection standards, and prioritized those suppliers with outstanding performance in environmental protection; establishedlong-term partnerships with environmentally friendly suppliers to jointly promote the development of green supply chains; andpromoted the use of clean energy vehicles, such as electric vehicles and hybrid vehicles, in logistics and distribution activities, toreduce fuel consumption and exhaust emissions.
Collected hazardous materials, such as toner cartridges, and sent them to professional service providers for recycling; strengthenedelevator operation regulation and maintenance and called for taking fewer elevators and taking more stairs; and prohibited the use ofmobile high-power heating equipment, electric heaters and other electrical appliances in the office to ensure safe use of electricity whilereducing energy consumption.
Required a compulsory use of energy-saving environmental products, such as water-saving toilets, electricity-saving lamps,environmentally friendly coatings, boards, panels and furniture items at the preliminary design stage of its guest room renovationproject; and selected green energy-saving products with the highest energy efficiency on the market for refrigeration machines andthe water pump renovation project.
Beijing Continental Grand Hotel and Beijing International Convention Center
V-Continent Beijing Parkview Wuzhou Hotel
Beijing North Star Real Estate
China National Convention Center
V-Continent Beijing Parkview Wuzhou Hotel
4039
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
SDGsPART
Beijing North Star focuses on the well-being of the people and serves the people all the time by fulfillingits social responsibilities as a state-owned enterprise. While realizing its own development, the Companyattaches importance to the growth of its employees, leads the industry forward, continuously improvesits service quality, actively participates in public benefit and charity activities to make contribution tothe building of a harmonious society, and strives to bring more care and benefits for employees, partners,customers, and society.
Responsible for Employees:
Caring about and Supporting Employees to Promote Corporate Cohesion
Quality Service:
Gaining Recognition by Pursuing Excellence with Craftsmanship Spirit
Industry-wide Collaboration:
Promoting Win-Win Cooperation with Industry Partners
Public benefits:
Improving the Wellbeing of People with Good Deeds
SOCIAL SOCIAL
PARTPARTEnhancing Social Well-being and
Creating a Better Life Together
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Responsible for Employees:
Caring about and SupportingEmployees to Promote Corporate CohesionTalents, as the core driving force, are the cornerstone for enterprises to achieve sustainable development. Beijing North Star solidlypromoted the protection of employees’ rights and interests, constantly optimized employees’ career development channels, createda diversified training system, actively carried out various employee care actions, reinforced the accountability for work safety, fullystimulated the innovative vitality and work enthusiasm of workforce, and maintained a win-win situation for enterprises and employees.
Protecting the rights and interests of employees
Supporting employees in their personal development
Beijing North Star insisted on employment equity, strengthened democratic management, improved the compensation and benefits plan,valued the physical and mental health of employees, and protected the legitimate rights and interests of employees from all aspects.
Beijing North Star actively created a broad space for the personal development of employees, improved their professional capabilities byoffering diversified skills training, elaborately built a comprehensive talent cultivation system, and devoted all efforts to help employeesexperience a wonderful career life.
Employmentequity
Talent cultivation
Integration of industry, education and research
Beijing North Star formulated theTraining Management Rulesand theConstruction Plan of Beijing North Star Field LearningInstitute,to build a three-level education and training system consisting of “Beijing North Star Field Learning Institute — professionalplatforms — subsidiaries”, and form a talent cultivating mode with Beijing North Star’s characteristics; developed standardizedcourses for digital onboarding training, and implemented graduate onboarding training programs to help new employees quicklyintegrate into the Company; offered training courses on business management capabilities to empower employees.Integration of industry, education and research: In order to strengthen talent training and international exchanges in theinternational convention and exhibition event industry, Beijing North Star and International Congress and Convention Association(ICCA) jointly developed and registered the Certified International Business Events Professional (CIBEP), launched the programof mutual recognition between the Event Designer Professional Skill Level Certificate and ICCA Skills international certificate,jointly released the “Industry Talent Development Initiative” to call the counterparts in the industry to take substantive measures inpromoting the enhancement and certification of event skills, training of young leaders and other aspects, and jointly build an eventtalent development system that meets the requirements of the new era for building a high-quality talent pool.
The 2024 Convention and Exhibition Project Planning Skills Competition was successfully held
In November 2024, Beijing North Star successfully held the Convention and Exhibition Project Planning Skills Competitiontitled “Innovative, Creative and Self-dependent Convention and Exhibition IP Liberate New Quality Productive Forces for theConvention and Exhibition Industry” in Beijing International Convention Center. A total of 11 teams from the subsidiaries andmanaged venues of the Beijing Capital Group Exhibitions & Events participated in the competition. More than 100 guests,including the leaders and business backbones from the headquarters and subsidiaries, as well as the students from thesecond term of the “Beijing International Studies University — Beijing North Star Experimental Class”, attended the event.The topic selection of the competition highlighted the “characteristics of convention and exhibition events”, innovation andcreation were embodied in the setting of competition items, scoring standards, and competition forms to set up a skillsinnovation platform for promoting the new quality productive force for the convention and exhibition industry. The entry “2024World Conference on Traditional Medicine and Beijing International Traditional Medicine Exhibition” presented by the CIFTISCenter of the Beijing Capital Group Exhibitions & Events won the first prize.This event aimed to motivate and cultivate innovative talents in the Company’s convention and exhibition business sectorthrough the promotion of learning, training and construction through competitions. It was a vivid practice of the Company tocomprehensively and in-depth implement the important instructions and directives of the General Secretary Xi Jinping ondeveloping new quality productive forces and cultivating high skilled talents.
CASE
BISU — Beijing North Star Experimental Class
The opening remarks of Convention and Exhibition ProjectPlanning Skills Competition
Beijing North Star formulated theSupplementary Medical Security Plan for Employeesand theMeasures for Mutual Medical AssistanceandFinancial Assistance for Retired Employees SufferingSerious Illnessand other similar rules and regulations; organized employees to receive regularphysical examinations at designated medical institutions to safeguard their health; and persistedin doing a good job in applying for, paying premiums of and settling claims of the mutual assistanceinsurance for employees. By 2024, the coverage rate of physical examinations reached 100%.
Democraticmanagement
Compensationand benets
Occupationalhealth
Beijing North Star revised the its labor contract management rules in accordance with applicable lawsand regulations, actively promoted the construction of electronic labor contract management system,completed the digital processing of labor contracts of employees at all levels of all subsidiaries, andachieved a labor contract signing rate of 100%. The Company also solidly promoted the all-rounddemocratic management, convened the 4th Workers' Congress, broadened the feedback channels foremployees on their demands, and deeply explored the needs of employees from all aspects, to supportthe continuous improvement of business operation.
Beijing North Star strictly abided by all national and local laws and regulations applicable to theemployment and laborers, and adopted a zero tolerance attitude towards child labor and forced labor;continued to implement a market-oriented recruitment mechanism facilitating open, transparentand fair competition on a selective basis; took college graduates as one of the important sources oftalent pool; and actively participated in the reception of special personnel, such as military officerstransferred to civil work, family members of servicemen, retired college student soldiers, Xizanggraduates, and rural revitalization assistants. The open recruitment rate continued to maintain at100%.
Beijing North Star adhered to the strategic direction, and established a compensation distributionmechanism based on post value and business performance; paid the premiums of all requiredinsurances for all employees in accordance with applicable laws and regulations, and establisheda multi-level benefits protection system for employees; and enforced theAttendance ManagementRules for the Headquarters and thePaid Annual Leave Management Rules for the Headquarterstoeffectively protect the leave entitlement of employees.
4443
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
2024 graduates’ onboarding trainingThe Business Management Capabilities Training Class was opened
Caring for the lives of employeesAdhering to the corporate purpose of “cherishing employees”, Beijing North Star carried out various cultural and sports activities toenrich the spare time life of employees, actively assisted and paid personal visits to employees in need, created a happy workplace foremployees, and built the Company into a happy home.
Assisting employees in need
Enriching the life of employeesBeijing North Star adhered to the concept of “people first”, and actively organized diverse cultural and sports activities, such as mountainclimbing, fitness running, speech contests, etc., to encourage employees to maintain good mental and physical health, and constantlyimprove their happiness.
Beijing North Star and its subsidiaries actively paid personal visits to employees in need, and carried out practical assistance work,such as visits during the New Year’s Day and Springing Festival, and “sending coolness in summer”, with a view to satisfy the basicneeds of employees. The mutual assistance insurance work for in-service employees was orderly promoted in this year: a total of292 claims settled for hospitalization, serious illness, female worker benefit, allowance, mild illness and non-work injury and otherclaims, amounting to CNY 840,300; 72 employees received secondary assistance worth CNY 66,700; 1,720 employees received secondaryreimbursement of CNY 454,300 for “Warm Mutual Aid”; and CNY 46,000 was distributed to 23 employees suffering critical illness as aconsolation.
Beijing North Star 2024 “Embracing Nature and Pursuing Health Together” Employee Golden Autumn Mountain Climbing Activity
Sending Warmth Personal Visit Activities during the Two Festivals in 2023
“Sending Coolness in Summer” Personal Visit Activity
Beijing North Star Employee Badminton Team
4645
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Beijing North Star’s Honors and Rewards Earned in 2024Beijing North Star won the Excellent Organization Award in the “Emergency Pioneer —Beijing Model Enterprise”Model Selection and Propaganda Activity of Beijing City
Consolidating safety protection work
Beijing North Star adhered to the principle of safety first, deeply integrated it into the development strategy of the Capital, elaboratelyconstructed the work safety management and control system, regarded the identification and elimination of hidden dangers as a normalwork, continuously strengthened the emergency response capabilities, cultivated the safety culture, and built a solid defense line forsafety at all levels and from all aspects.
Special training on work safety organized by Beijing North Star in 2024
Strengthening safety managementBeijing North Star issued theThree-Year Special Action Plan for Eliminating Root Causes of Work Safety Risks (2024-2026), andestablished a Leading Group for this purpose to promote the implementation of work safety responsibilities, regularly carry outthe mobilization, deployment, analysis, research, judgment and summary through quarterly meetings, form a normalized workmechanism for work safety management, assign corresponding tasks and supervise their full implementation.Identication of potential safety hazardsBeijing North Star kept on carrying out identification and elimination of potential work safety hazards, focused on key businessareas, such as super high-rise buildings, convention and exhibition venues, reconstruction and expansion projects, carried outin-depth special rectification work at high-risk sites, and launched a special campaign for centralized elimination of potentialfire hazards. The Company conducted 516 safety inspections, identified and eliminated 1,669 safety issues throughout the year.Safety emergency drillsBeijing North Star continuously strengthened the construction of emergency response teams, formed an effective joint-action mechanism, and made adequate preparations, such as formulation of emergency response plans, organization ofteams, allocation of equipment and facilities, and material reserves. The Company convened a special meeting to deploymeasures against flood season and ensure that all preventive measures are in place. The Company also organized the 2024 FireEmergency Evacuation Drill to further enhance the abilities to respond to emergencies.
Shaping safety cultureBeijing North Star attached great importance to the propaganda and education of safety culture, emphasized the cultivation ofwork safety awareness and capabilities of employees, created a good safety culture atmosphere, and organized three specialtraining sessions on work safety, fire safety and traffic safety for more than 300 participants throughout the year.
Beijing North Star “Safe & Sound Cup” Fire Safety Skills Competition and “119” Fire Safety Propaganda Day activitywas successfully held in 2024In November 2024, the “Safe & Sound Cup” Fire Safety Skills Competition and “119” Fire Safety Propaganda Day activityorganized by Beijing North Star Commercial Management, was successfully held. 54 contestants competed in twopractical skills competitions on the 50 meter race track: fire safety knowledge quiz and extinguishing open flames.During the event, professionals were also invited to demonstrate and teach fire safety skills. This activity enhancedthe enthusiasm and proactivity of employees to learn fire safety knowledge, comprehensively improved their practicalfirefighting skills, effectively enhanced their fire safety awareness and professional abilities, and laid a more safefoundation for the high-quality development of Beijing North Star.
CASE
Demonstration of firefighting skills
Preparation for flood prevention
4847
Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Industry-wide Collaboration:
Promoting Win-Win Cooperation with Industry PartnersBeijing North Star attached great importance to the coordinated development of industry, tried to build a responsible supply chain bycontrolling from the sources, integrated the ESG concept into every procurement step, strictly selected, reviewed and assessed suppliers,and maximized the benefits of environment, society and governance while ensuring the quality of products and services. In the processof promoting industry development, the Company fully leveraged its industry influence and worked together with all actors to create aprosperous and sustainable new industry ecosystem.
Supporting industry development
Beijing North Star exerted every effort to build a resource interflow bridge to deepen and expand the cooperation and exchanges in theindustry; actively participated in the formulation of industry standards and cutting-edge topic research to build a solid foundation for thedevelopment of the industry with professional strength, made continuous contribution to the prosperity of the industry, promoted thesteady progress of the industry, and fulfilled its corporate responsibilities
Participation in industry exchange activities
Leading the development of industry standards
Beijing North Star continued to grow its business in the convention andexhibition industry by centering around the strategic positioning of BeijingCity as a Capital, speeded up its strategic layout of business across theindustry chain, made every effort to build a world-class well-knownconvention and exhibition corporate brand, and carried on promoting theexchanges and cooperation with international industry organizations,such as the International Congress and Convention Association (ICCA)and the Global Association of the Exhibition industry (UFI).
Beijing Capital Group Exhibitions & Events paid special attention to thestandardization of the convention and exhibition industry, participated inthe formulation of a national standard (theClassification and Terminologyof Meetings) and many industry standards (including theSpecification forConvention Center Operation and Service, the Specification for ExhibitionVenue Operation and Service,theSpecification for Operation and Service ofExhibition (Booth Arrangement) Service Providers, and the Grading and Ratingof Professional Exhibitions), released theChina Exhibition Index Report (2023),and continuously promoted the high-quality development of the convention andexhibition industry.
The inspiring2023 China Exhibition Index Reportwas releasedIn September 2024, Beijing North Star Convention and Exhibition Research Institute, the think tank of Beijing Capital GroupExhibitions & Events, released the2023 China Exhibition Index Reportat the 3rd International Convention and ExhibitionEconomy Development Forum, which fully revealed the explosive growth and significant recovery of the convention andexhibition industry after three years of slump.
CASE
An agreement was signed for launching China’s first international program for mutual recognition ofprofessional qualications in the convention and exhibition industryIn June 2024, the signing ceremony was held for China’s first international program for mutual recognition of professionalqualifications in the convention and exhibition industry. Representatives from the Beijing Municipal Human Resourcesand Social Security Bureau, Beijing North Star and International Congress and Convention Association (ICCA) signedan agreement. This was the first cooperation among government agencies, industry leaders, and international event
CASE
2023 China Exhibition Index Report
An agreement was signed for launching China’s first internationalprogram for mutual recognition of professional qualifications in theconvention and exhibition industry
organizations in the vocational education andprofessional talent training in the convention andexhibition industry. It marks a deep cooperationamong the three parties in the exchange of conventionknowledge and capacity development in theconvention and exhibition industry, further promotingthe high-quality and sustainable development ofconvention and exhibition industry in Beijing andChina, and making new contributions to promoting theopening-up to a higher level.
The Beijing North Star Convention and Exhibition Research Institutecompiled the China Exhibition Index Report(hereinafter referred to asthe “Report”) for the fifth consecutive year. The 2023 Report has a totalof approximately 250,000 words and presents about 400 charts. Over thepast five years, the Report has continuously expanded the city sample sizeof exhibition development index in China up to 35 cities, broadening thehorizontal comparison range of different cities. The city competitivenessindex presented in the Report accurately reflects the current situation ofthe development of the exhibition economy in different cities across China,providing a starting point for cities to find advantages and disadvantagesin the development of the convention and exhibition industry. The Reportalso optimizes the industry classification method, which is conduciveto presenting the industry distribution of professional exhibitions morescientifically. At present, theChina Exhibition Index Reporthas becomea valuable reference which can scientifically and objectively reflect thedevelopment of the convention and exhibition industry in all regions andcities, as well as the development of exhibitions in different industries ofChina.
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Beijing Capital Group Exhibitions & Events applied compliance assessment to its suppliers
Beijing Capital Group Exhibitions & Events carried out compliance assessment on its suppliers to ensure that the quality,price and services offered by suppliers compliant with national regulations, industry standards and contract requirements,and timely eliminated non-compliant suppliers. If any problems were found with the supplied materials or services, thecompany would promptly negotiate with the supplier and seek solutions to the problem.
CASE
China National Convention Center regularly organized CSR training for its suppliers
The China National Convention Center regularly organized training sessions on corporate social responsibility (CSR) for itssuppliers to help them understand and comply with relevant CSR standards and requirements, and ensure that suppliersfollow CSR policies and requirements in their production process; encouraged its suppliers to engage in technologicalinnovation and process improvement, for enhancing the competitiveness and quality of their products and services; andrequested each supplier to establish a complete set of CSR management system to ensure the effective implementation ofCSR policies and requirements.
CASE
Beijing North Star Commercial Management checked the supplier credit report
Beijing North Star Commercial Management verified supplier credit reports to confirm whether there were any violations orillegal activities through official websites. Through centralized procurement and the implementation of new projects, morethan 90 supplier surveys were conducted, and over 80 suppliers were added through pre-qualification and recommendationchannels according to the applicable rules and regulations. More than 350 suppliers were evaluated as qualified throughcontract performance assessments of various projects. At present, there are 1,090 qualified suppliers in the supplier database.
CASE
Beijing Continental Grand Hotel and Beijing International Convention Center conducted comprehensive inspectionand evaluation of suppliersBeijing Continental Grand Hotel and Beijing International Convention Center conducted a comprehensive and in-depthinvestigation on the business license, credit status, similar performance, service scope, and contract performance status ofthe potential suppliers, and conducted field inspections and evaluations of the suppliers to ensure the quality and capabilitiesof all suppliers registered in the supplier database. Only those suppliers approved upon evaluation could be registered in thequalified supplier database. A supplier evaluated as unqualified by the head of the department using its products or serviceswould be filed as an unqualified supplier. At the same time, relevant inspection records and explanations of reasons fordisqualification would also be recorded in detail for future reference.
CASE
Building responsible supply chain
Expanding event organizing and undertaking business
Beijing North Star took sustainable development as a key criterion for supplier selection, qualification review and evaluation, continued tostrengthen supplier management and responsible procurement, and strived to build a responsible supply chain with high resilience andsustainability. The subsidiaries of the Company jointly promoted the fulfillment of responsibilities by supply chain partners.
In 2024, Beijing Capital Group Exhibitions & Events gained more recognition of its leadership in the industry, and made manybreakthroughs in the upstream business of convention and exhibitions; successfully organized many existing projects, such as the ChinaInternational Fair for Trade in Services, International Congress of Basic Science, China Refrigeration Expo, Aquatech China, China ScienceFiction Convention, China Beijing International High-Tech Expo, Toy & Hobby Fair, Game Festival and Logistics Exhibition, with a total of 31convention and exhibition projects organized or undertaken; successfully introduced 8 new convention and exhibition projects, includingthe Sibos 2024, Beijing International Traditional Medicine Exhibition, Beijing International Healthy Lifestyle and Consumption Expo, andthe 6th Vocational Skills Competition. Fruitful results were achieved in project operation, and the scale of the main events organized andundertaken was expanded with higher standards.
Quality Service:
Gaining Recognition by Pursuing Excellence with Craftsmanship SpiritBeijing North Star kept in mind the mission of state-owned enterprises, took “serving international exchanges” as its obligation, vigorouslydeveloped its main business as an event organizer/undertaker, successfully completed the reception, service and support tasks of manymajor domestic and international convention and exhibition events, constantly upgraded the hardware of Beijing Capital Group Exhibitions &Events, and built comprehensive competitive advantages based on the implementation of first-class service standards for the best practice.
2024 China International Fair for Trade in ServicesIn September 2024, the 2024 China International Fair for Trade in Services (CIFTIS) with the theme of “Global Services for Mutual Benefitand Sharing” was successfully held. During the five-day event, the China National Convention Center and Shougang Park were crowedwith visitors. Exhibitors from various industries actively negotiated with customers, fully showcasing the innovative achievements andhighlights in the field of global service trade in the past year.“The China International Fair for Trade in Services has been successfully held for ten times, which is a vivid reflection of the high-quality development of China’s service industry and service trade, and has made positive contributions to building an open globaleconomy. China will adhere to promoting high-quality development through high-level opening-up, improve the system andmechanism of high-level opening-up, innovate and enhance service trade, actively connect with international high standard economicand trade rules, promote the interconnectivity and compatibility of rules, regulations, management, and standards in the service field,orderly expand the opening-up of the service market to the world, enhance the functions of the service industry and service tradeopening-up platform, and create a market-oriented, rule-of-law, and international first-class doing-business environment. Chinais willing to work with other countries around the world to keep up with the trend of economic globalization, share opportunities,discuss cooperation, and promote common development, so as to make contributions to promoting global economic growth andimproving the well-being of people in all countries.”
—The Letter of Congratulation sent by President Xi Jinping to the CIFTIS, dated September 12, 2024
““
2024ChinaInternationalFairforTradeinServices
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Beijing North Star’s Stories: Created new immersive convention and exhibitionexperience depending on professionalizationAs a subsidiary of Beijing North Star, Beijing Capital Group Exhibitions & Events served as a professional operator of the ChinaInternational Fair for Trade in Services (CIFTIS) for four consecutive years, continuously improved the marketization level of the CIFTIS,increased effort in attracting sponsors and exhibitors, expanded the “circle of friends” of the CIFTIS, optimized the operation of the ChinaNational Convention Center and the Shougang Park venues, and again got high scores in its performance. At the same time, a number ofsubsidiaries of Beijing North Star participated in the supporting work, fulfilled their own duties, and gathered joint forces to once againdemonstrate the strength of “Beijing service”.
As a professional operator of the China International Fair for Tradein Services (CIFTIS), Beijing Capital Group Exhibitions & Eventsrenewed the internationalization of the CIFTIS. The CIFTIS 2024adhered to the concept of “Global Services for Mutual Benefitand Sharing”, highlighted smart services and open development,delivered a comprehensive exhibition and 9 special exhibitions,held 13 theme forums, 88 special forums, 56 negotiation andpromotion meetings, and 25 side events, attracted more than 2,000enterprises to participate offline and more than 6,000 enterprisesto participate online. This event attracted exhibitors from 85countries and international organizations, including 13 independentexhibitors for the first time, all exceeding the last event. The overallbusiness internationalization rate of offline exhibitors exceeded20%, and over 460 Fortune Global 500 and industry-leadingenterprises took part in this grand event.
Beijing Capital Group Exhibitions & Events broke through theprevious “1+4” mode of event undertaking business, added thespecial exhibitions of health service, successfully operated thethemed exhibition areas of the comprehensive exhibition andfive exhibition areas among the nine special exhibitions of theCIFTIS 2024, and achieved remarkable operational results.It is worth mentioning that a group of exhibits highlightingnew quality productive forces were showcased at the CIFTIS,attracting numerous domestic and foreign exhibitors andvisitors, and the revenue hit historic high. At the same time,the “Business Appointment” function newly developed for thedigital platform greatly facilitated the efficient communicationbetween exhibitors and visitors using the platform. Over 5,300invitations were initiated, effectively promoting the theme of“Global Services for Mutual Benefit and Sharing”.
The degree of internationalization was enhanced further
Beijing Capital Group Exhibitions & Events established a service team and operation process exclusive for “Beijing North Star+ CIFTIS” to provide all-round service guarantee for the CIFTIS. The company made new planning, sufficient preparation andreasonable arrangement from all aspects, such as ticket services, transportation organization, catering services and publicsecurity, and launched documents mailing services for the first time; further optimized the design of visitor flow and vehicle flowroutes on the site, strengthened internal and external transportation capacity, and enhanced the convenience and smoothnessof travel; leveraged the new technology applications deeply integrated with the digital platform, and fully upgraded the CIFTISofficial website, Mobile App, applets/mini programs and other online platforms by adding traffic navigation features to achieve a“one-click location” exhibition experience.
The fourth blast furnace of Shougang Group has beentransformed into an exhibition complex, which inheritsShougang Group’s unique industrial style and features,effectively utilizes land resources and blast furnace space,and endows environmental service themed exhibitions withgreen attributes. The CIFTIS 2024 launched the “Zero CarbonService Trade 2.0” and “Zero Plastic Service Trade” actions,advocating and calling on exhibitors and visitors to practicethe green, low-carbon and environmental concept. BeijingCapital Group Exhibitions & Events, China Pacific Insurance(Group) Co., Ltd. and the United Nations Global Compactjointly launched the “Zero Plastic Service Trade” initiative toreduce the environmental pollution caused by plastic wastethrough specific actions, such as PET recycling, and turnCIFTIS into a model for plastic and carbon reduction.
Higher standards were applied to the exclusive services for “Beijing North Star + CIFTIS”
More green elements were introduced based on the “dual-carbon” initiativesMore new achievements were made in the market oriented operation
The exhibition hall in Shougang ParkPartner Signing Ceremony of CIFTIS 2024
Enhancement of internationalization degree
CIFTIS's venue at Shougang Park
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
The 26th China Beijing International High-Tech Expo
The GITEX Global and Expand North Star
The 2nd Conference of the 14th CPPCC Beijing Municipal Committee
In July 2024, the 26th China Beijing International High-Tech Expo (CHITEC) was opened at the China National Convention Center, withtheme of “Implementing Innovation-Driven Development Strategy and Boosting High Quality Development Impetus”. During the fieldoperation stage, in the face of the lack of time for exhibition arrangement, the Beijing International Exhibition Center and the ChinaNational Convention Center quickly set up a joint command for unified scheduling, and cooperated closely with the previous exhibitions toefficiently complete the move-in and move-out work and ensure the safe operation of the exhibition. During the exhibition, the operator/undertaker not only provided various services, such as registration and route guidance for visitors, but also updated the professionalvisitors and guests with the latest developments in the high-tech industry through various services, creating excellent experience,safeguarding the successful holding of the event, and promoting the exchange and development of the high-tech industry.
In October 2024, the Expand North Star and the GITEX Global were successively held in Dubai. For the first time, Beijing Capital GroupExhibitions & Events organized a Chinese exhibitor group to participate in the world’s largest event for start-ups and investors — theExpand North Star, and successfully completed the CIFTIS promotion activities with the China IDC Circle (IDCQUAN.com). On thisbasis, Beijing Capital Group Exhibitions & Events will rely on the CIFTIS platform and the advantageous resources of enterprises andassociations in Dubai, Abu Dhabi and other major cities in the United Arab Emirates, fully combine its own business development,extensively connect and network with the actors in the convention and exhibition industry of the Middle East, and further expand theevent business and the influence of CIFTIS brand.
Supporting major state and government affairs and activitiesIn 2024, Beijing North Star adhered to the “best practice” standards, continued to optimize the normalized supporting mechanism formajor events and activities, reinforced team building, tried its best to fulfill the tasks assigned by the Central Government and BeijingMunicipality for supporting major events and activities, and contributed to the diplomacy of great power and the construction of theCapital International Exchange Center with outstanding professional abilities, powerful strength and excellent performance. The Companycompleted the reception work for the meeting of CPPCC Beijing Municipal Committee with high quality, and fulfilled the service andsupporting tasks for major events and activities, such as Sibos 2024, World Gas Conference 2025 (WGC2025), 2024 Summit of the Forum onChina-Africa Cooperation, 2024 ZGC Forum, 2024 World Conference on Traditional Medicine, and 2024 Beijing Forum on Swift Response toPublic Complaints with high standards, which fully demonstrated the professional competence of Beijing North Star’s team and receivedhigh praise from all parties.In January 2024, the 2nd Conference of the 14th CPPCC Beijing Municipal Committee was successfully held. Beijing North Star served asthe venue service provider attached great importance to this event, made meticulous arrangements, and held several special meetingsto listen to reports on service supporting work. The related subsidiaries implemented concrete measures in place and presented theservice with Beijing North Star’s characteristics: filled with warmth, pursuing perfection, professional and superior quality. As the main
Pursing perfect in venue arrangement2024 ZGC ForumIn April 2024, the 2024 ZGC Forum with the theme of “Innovation: Building a Better World” was held for the first time at the newly builtZhongguancun International Innovation Center (the permanent venue of the ZGC Forum). Over 100 top experts and over 1,000 guestspeakers, from more than 100 countries/regions and international organizations and more than 150 foreign government agencies andinternational organizations, were invited to attend the event. During the Forum, Beijing Capital Group Exhibitions & Events, a subsidiary ofBeijing North Star, sent a service and supporting team consisting of nearly 100 people, successfully completed the reception of openingceremony and the venue serving and catering tasks of several parallel sessions, offered more than 20,000 times of venue servicescumulatively for the guests, and provided more than 17,000 times of catering and tea break services cumulatively for the guests.
Exterior view of ZGC Forum
The26thChinaBeijingInternationalHigh-TechExpo
The GITEX Global and Expand North Star
reception venues for the Conference, Beijing International ConventionCenter and Beijing Continental Grand Hotel provided outstandingcomprehensive services, such as venue, accommodation, catering andbusiness services, for nearly a thousand attendees. The V-ContinentBeijing Parkview Wuzhou Hotel undertook the accommodation, catering,meetings and other services for CPPCC Beijing Municipal Committeemembers, consultants and staff, and offered meals for the policemenresiding around the venue. The Apartment Project Department of BeijingNorth Star Commercial Management provided accommodation andcatering services for the Conference. The Public Facilities ManagementBranch Company undertook the basic supporting services for the BeijingInternational Convention Center, Beijing Continental Grand Hotel,V-Continent Beijing Parkview Wuzhou Hotel and other areas of the event.
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
In September 2024, the 11th Beijing Xiangshan Forum was held at the Beijing International Convention Center. This forum, with the themeof “Building Peace Together and Sharing the Future”, was attended by over 1,800 guests, including official representatives, experts,scholars, and observers, from more than 100 countries and international organizations. The number and level of attendees reached a newhigh. Beijing North Star made overall arrangements to fully leverage its abundant experience and professional advantages in servingand supporting major events and activities over the years, presenting the excellent quality of “Beijing service” and “Beijing North Starstandard” for guests from all over the world. At the same time, Beijing Continental Grand Hotel, V-Continent Beijing Parkview WuzhouHotel, Beijing North Star Commercial Management and other subsidiaries of Beijing North Star effectively integrated service resourcesand provided comprehensive and high-quality services and experience for delegates from all over the world.
In October 2024, Sibos 2024 was held at the China National Convention Center. This is the first time for Sibos being held in a city inChinese Mainland since its past 44 sessions. More than 10,000 guests from over 150 countries and regions gathered in Beijing for in-depthdiscussions and professional exchanges on the theme “Future Finance Based on Collaboration and Interconnection” and related topics.Many subordinate companies and units of Beijing North Star participated in the event supporting work, fully guaranteed the successfulcompletion of the tasks at each stage of the event, and provided high-quality accommodation, catering, network signal and otherservices.
The 11th Beijing Xiangshan Forum
Sibos 2024
The site of the 11th Beijing Xiangshan Forum
Sibos 2024
2024 Beijing Forum on Swift Response to Public ComplaintsIn December 2024, the 2024 Beijing Forum on Swift Response to Public Complaints was held in the China National Convention Center,and Beijing Capital Group Exhibitions & Events, as the undertaker to provide services and support for this event, successfully completedvarious tasks. Beijing Capital Group Exhibitions & Events deeply participated in the overall planning of the event, undertook 14 typesof service tasks from the arrival and departure, transportation to security of guests, covering the whole process, such as preliminarypreparation, side meeting support, welcome dinner, opening ceremony, main forum, six parallel forums and closing ceremony. During theforum, the company also organized the guests to enter the Beijing Citizen Hotline Service Center to get the immersive experience of “SwiftResponse to Public Complaints” and feel the warmth of “Beijing service”.
2024 Beijing Forum on Swift Response to Public Complaints
Sincerely serving customers
Beijing North Star always adheres to the service concept of “customer first”, puts customer needs first, strictly protects customerprivacy, widely collects customer opinions and suggestions, establishes a rapid response and efficient solution mechanism for customercomplaints, adheres to the wholehearted service concept, provides customers with high-quality and high-efficiency service experience,and wins customers’ trust and recognition with practical actions.Beijing North Star strictly implemented its internalLegal Affairs Management Rules and Detailed Rules for Contract Managementinaccordance with the applicable laws and regulations on the protection of consumers’ rights and interests, sealed the paper files ofcustomers, and kept confidential the telephone numbers, addresses and other private information; clarified the accountability for networksecurity work, and established a comprehensive network information security protection system. Every subsidiary actively implementedthe requirements of the company, formulated corresponding internal rules and regulations, instructed its management personnelto supervise the execution of privacy protection, and requested its disciplinary inspection committee members and anti-corruptionsupervisors to conduct overall supervision, to form a systematic and procedural framework for protecting customers’ rights and interests,and effectively carry out customer privacy protection work. During the reporting period, the Company did not receive any complaintsregarding the leakage of customer information.In order to effectively understand customer feedback and enhance customer satisfaction, Beijing North Star’s subsidiaries activelydeveloped internal rules and regulations, conducted customer satisfaction surveys by issuing customer satisfaction questionnairesand other ways, accurately identified improvement space in the service process, effectively improved service quality, and significantlyenhanced customer experience and satisfaction. During the reporting period, the customer satisfaction of Beijing North Star was 94.31%,representing the full recognition of customers for Beijing North Star’s services.
Information security protection
Customer satisfaction management
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Governance Part:
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Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Beijing North Star made every effort to promote the income increase ofvillages with weak collective economy in accordance with the working idea of“eliminating weaknesses while consolidating advantages”. During the reportingperiod, through the collective stock economic cooperatives, the Companyhelped three weak villages in Tanghekou Town receiving the pairing assistancesell about 24,650kg of agricultural products to realize an income of CNY347,900, promoting the prosperity of local industries and increasing the incomeof local residents through practical actions.
Pairing assistance
The Rural Revitalization Working Group was invited to attend the opening ceremony of the Tanghekou Branch of the 2024Chinese Farmers’ Harvest Festival in Huairou DistrictSince 2024, Beijing North Star had helped the three villages with weak collective economy in Tanghekou Town receiving thepairing assistance sell about 24,650kg of agricultural products, through the collective stock economic cooperatives, including5,900kg of corn, 16,500kg of Tanghe sweet potatoes, and 2,250kg of anthocyanin potatoes, promoting the prosperity of localindustries and increasing the income of local residents through practical actions. During the assistance, Beijing North Starcontinuously expanded the production and marketing channels of agricultural products in the field of rural revitalizationthrough labor union benefit distribution, staff canteen procurement and other means, actively mobilized all second-tiersubsidiaries to effectively participate in the rural revitalization, helped the rural areas solve the problem of unsalableagricultural and sideline products with practical actions, promoted the stable income increase of the local residents invillages with weak collective economy, and helped pairing villages to achieve rural revitalization.
CASE
Beijing North Star attended the opening ceremony of the Tanghekou Branch of the 2024 Chinese Farmers’ Harvest Festival in Huairou District
The Theme Party Day Activity organized by Beijing Continental GrandHotel and Beijing International Convention Center in Yinhegou Village“100 CYLC Committees Supporting 100 Villages” Symposium
Beijing North Star’s subsidiaries developed standardized complaint response procedures to effectively manage the complaints ofcustomers, responded to and solve their problems in a timely manner, to further improve service levels. As of December 31, 2024, BeijingNorth Star had received 20 complaints from customers of the business sectors of exhibitions, hotels, office buildings, apartments, andcommercial management throughout the year. All these complaints were communicated with the responsible subsidiaries at the firsttime, and dealt with by replying the complainants immediately.
Communicateand figure outthe demands ina timely manner,and keep recordsproperly
If it cannot beresolved, reportto the higherlevel and discussa solution withthe managementteam;
Providefeedback to thecomplainant onthe solutionCoordinaterelevantdepartments tosolve problems forcustomers
Customer satisfaction management
The general complaint response procedures for the subsidiaries of Beijing North Star
Supporting rural revitalization
Beijing North Star actively responded to the government’s call, strictly followed the work arrangement requirements of Beijing MunicipalParty Committee and Beijing Municipal SASAC on rural revitalization, fully leverage the advantages of state-owned enterprises, promotedthe industry, employment, consumption and public benefit based and other assistance work to a new level, and offered support to thetargeted regions and the villages with underdeveloped collective economy within the administrative region of Beijing to take new stepson the journey of rural revitalization.
Public benets:
Improving the Wellbeing of People with Good DeedsBeijing North Star took practical actions to contribute to social development, provided active support to rural revitalization, devoted itselfto various public benefit projects, and vigorously encouraged its employees to participate in voluntary services, to fulfill its corporatesocial responsibilities, make substantial contributions to building a better society, and constantly improve corporate social value andbrand temperature.
In 2024, Beijing North Star provided a total of CNY 72,186 thousand of procurement based assistance during the “Mass Entrepreneurshipand Innovation” Campaign; gave priority to college graduates from six designated provinces (Inner Mongolia, Xizang, Qinghai, Xinjiang,Hebei and Shanxi) and rural families under the same employment conditions; recruited 122 candidates from the six designated provinces,including 6 fresh college graduates; continued the cooperation between Beijing and Inner Mongolia, and donated CNY 500,000 to thePeople’s Government of Nuomin Town, Oroqen Autonomous Banner, Inner Mongolia Autonomous Region for the renovation and upgradingof 30 edible mushroom greenhouses and ancillary facilities in the Pholiota Nameko Base.
Assistance in other provinces
| 01 | 02 | 03 | 04 |
kg of agriculturalproducts2,4650
347,900
Provided pairing assistance in selling about
Realizing income of CNY
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Governance Part:
Building a Solid Foundation for Management andEnsuring Steady and Healthy Development
Environmental Part:
ReportPracticing Green Concept and ProtectingEcosystem
Social Part:
Enhancing Social Well-being and Creating a Better LifeTogetherBeijing North Star Company Limited2024 Sustainability ESG Report
Beijing North Star established a special team responsible for incorporating the public complaint response work intointernal rules and regulations, to implement the corresponding overall deployment and coordination of the Company, andprovided organizational guarantee for the solid promotion of relevant work. In 2024, the Company dealt with 26 online publiccomplaints through the online public complaint response platform of Beijing Municipal SASAC, and the headquarters received21 complainants. When dealing with the complaints, the Company insisted on the principle of “three-adequacy and one-punishment”, and strictly followed the requirements for standardization, to ensure smooth and orderly handling.
Beijing North Star updated the “Swift Response to Public Complaints” work progress monthly at the General Manager OfficeWork Meetings; eliminated causes of potential public complaints by preliminary investigation and multi-party collaboration topromote the formation of a joint force among the local government, residents and property managing companies. By workinghard throughout the year, the number of public complaints assigned by the city center for handling by subsidiaries significantlydecreased, and significant results were achieved in the proactive governance.
Institutionalization of public complaint response work
Normalization of “Swift Response to Public Complaints”
Responding to the citizens’ appeals for their livelihoodBeijing North Star conscientiously implemented the spirit of the work instructions and arrangements of the Beijing Municipal PartyCommittee, the Beijing Municipal People's Government and the Beijing Municipal SASAC on “Swift Response to Public Complaints”,with the overall goal of well dealing with the appeals of citizens, by supervising the fulfillment of corporate social responsibilities at alllevels, and continuously improving the construction of organizational mechanism and system construction of “Swift Response to PublicComplaints”.
InterContinental Beijing Beichen Hotel brought new hope to the disabled by promoting their ICH cultural and creative products
In 2024, the InterContinental Beijing Beichen Hotel, in collaborationwith the China Disabled Persons’ Federation, All-China Women’sFederation and other organizations, officially introduced the“Beautiful Workshop” program for increasing the employment andincome for disabled women into the Hotel. As the only pilot point-of-sale in Beijing, the Hotel has installed vending machines to fullypromote the intangible cultural heritage (ICH) cultural and creativeproducts carefully crafted by the disabled. Among them, therepresentative embroideries, paper cuttings, brooches, bookmarksand other dazzling objects show unique ingenuity and creativity.This program focuses on cultivating self-employment pioneers fordisabled women, allowing the disabled to deeply appreciate thecharm of ICH, master exquisite skills and explore new means oflivelihood.
CASE
Participating in public benet activitiesBeijing North Star actively engaged in public benefit and charity activities, called on its subordinate enterprises and all employees to fullyleverage their industry and resource advantages and actively participate in voluntary activities, and effectively fulfilled corporate socialresponsibilities, to make contributions to building a more harmonious and better modern society.
Learning Lei Feng Voluntary Activity organized by China NationalConvention Center
Community Service Activity organized by Beijing Continental Grand Hotel and Beijing International Convention Center
AIDS prevention volunteers from Beijing North Star Real Estateceremony of the Tanghekou Branch of the 2024 Chinese Farmers’ Harvest Festival inHuairou District
Community Service Activity organized by Beijing North Star Real EstateICH cultural and creative products vending machines
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Future OutlookIn 2025, Beijing North Star will steadily progress on its journey towards sustainable development. Guided by our long-term vision andnoble mission, we will confidently advance towards internationalization, branding, and digitalization. We will focus on strengtheningand optimizing the real estate development and exhibition industry chain, empowering property operation management with smarttechnologies, and building a professional commercial property service brand with light asset output capability. With the goal of"collaborative development and reform innovation," we will promote the establishment of a new industrial structure and striverelentlessly to realize the vision of becoming a world-class event branded company and a unique compounded real estate brandedcompany.Building a green ecology to protect environment.In 2025, we will continue to improve energy conservation and environmental management systems, further implement the overallrequirements and key tasks of the carbon peak action plan. Through energy-saving inspections, carbon emissions verification, energyconservation target responsibility assessments, and other efforts, we will conduct a comprehensive review of the energy usage in allbusiness operations. We will actively explore green operation models, focus on clean production and energy optimization of equipmentand facilities, and promote our green transformation to contribute to the full development of a beautiful China.
Fullling our mission and responsibility to create beauty together.In 2025, we will solidly carry out services and guarantees for the high-quality development of the capital, improve the mechanism forthe regular service and support of major national events, and accelerate the construction of a service standardization system. Wewill continue to improve the development of talent teams and incentive mechanisms and fully stimulate employees' innovative andpractical drive. We will continue to respond to the deployment requirements of the municipal CPC Committee, municipal government,and the CPC Committee of the State-owned Assets Supervision and Administration Commission (SASAC) regarding rural revitalization,conscientiously implement support policies, fully leverage the advantages of state-owned enterprises, and advance support efforts inareas such as industry, employment, consumption, public welfare, and party building to reach new heights.Strengthening the foundation for development to optimize governance.In 2025, we will continue to consolidate the achievements of the three-year reform action plan for state-owned enterprises (SOEs),promote benchmarking against the best, and integrate SOE reform initiatives into our development strategy. We will strengthen theconstruction of the compliance management system and internal control management system, build an integrated and coordinatedmechanism for legal, compliance, internal control, and risk management, and enhance the ability to prevent and control major risks. Wewill build and improve the ESG management system, clarify the ESG governance structure, management methods, and indicator system,strengthen the information disclosure mechanism, enhance the our ability to identify and respond to risks, and promote sustainabledevelopment.In the future, Beijing North Star will work hand in hand with all sectors of society, gather wisdom and strength from all parties, jointlycreate a new chapter in high-quality development, and strive tirelessly to build a better future.
Future Outlook
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Beijing North Star Company Limited2024 Sustainability ESG Report
Notice3：
The emissions of sulfur oxides refer to the total amount of atmospheric pollutants emitted from diesel and natural gas fueledequipment in the Company's properties held in Beijing in 2024. The calculation method and applicable emission coefficients adoptedfor this atmospheric pollutant emission refer to the Reply on Issues Related to the Sulfur Dioxide Emission Coefficient of Gas FacilitiesUsing Municipal Pipeline Natural Gas in Beijing and the Handbook of Pollutant Calculation Methods and Coefficients for Emission SourceStatistical Investigation issued by the former Ministry of Environmental Protection of the People's Republic of China.Notice4：
The calculation method and applicable emission coefficients adopted for this greenhouse gas emission inventory referto the Beijing Enterprise/Organization Carbon Dioxide Emission Accounting and Reporting Guidelines (2018 Edition) and the CarbonDioxide Emission Accounting and Reporting Requirements: Power Generation Industry (DB11/T1781-2020) released by the BeijingMunicipal Ecology and Environment Bureau, as well as the GHG Protocol Corporate Accounting and Reporting Standard released by theWorld Resources Institute (WR) and the World Business Council for Sustainable Development (WBCSD). The scope of greenhouse gascalculation for the Company in 2024 includes direct greenhouse gas emissions caused by the use of diesel fueled equipment, such asgasoline and diesel vehicles, as well as natural gas fueled equipment, such as gas boilers, and indirect greenhouse gas emissions causedby the use of purchased electricity and heat.Notice5：
The calculation scope is the total annual usage of the Company's properties held in Beijing. The energy consumption datadisclosed in this Report are calculated based on the actual consumption of each energy source and relevant conversion factors providedby the International Energy Agency.
ESG performance: governance
Total Assets
CNY 100million
672.80 562.25 488.42
Owner’s equity
CNY 100million
159.60 155.30 117.67
Operating revenue
CNY 100million
129.89 157.51 71.52
Total profit
CNY 100million
-14.38 3.99 -31.52
Total tax payment
CNY 100million
15.24 14.39 9.63
Return on equity%-9.36 -0.40 -25.06
Debt-to-assets ratio%76.28 72.38 75.71
Number of Party building activities/109212961260
Number of meetings held by the Board of Directors/363036
Number of independent directors/333
Proportion of female directors/222222
Number of sustainability/CSR/ESG training sessions/112
Number of participants of sustainability/CSR/ESG trainingsessions
/7769120
Hours of sustainability/CSR/ESG training sessions/224
Number of honors/awards earned for sustainability/CSR/ESG in the year
/221
Number of corruption lawsuits filed and concluded againstthe Company or its employees during the reporting period
/000
Number of cases involving bribery, extortion, fraud, andmoney laundering
/000
Number of employees received anti-corruption andintegrity training in the year
/790242108706ESG performance: environmental
Nitrogen oxides
Metrictons (MT)
0.5300.6670.679
Sulfur oxides
公吨
0.0160.0210.021
Greenhouse gas emissions
Total greenhouse gas emissionsMT546406128264566Scope 1 direct emissionsMTCO2771983971Scope 2 indirect emissionsMTCO2538726031863600Emission reduction from trees heldMTCO23194Greenhouse gas emissions per square meter of floor area(Scopes 1 and 2)
MTCO20.06770.07590.0823
Total amount of harmless waste generatedkg22921421014666710083329
Kitchen wastekg94217816776301703177
Domestic garbagekg134996484690378380152
Total harmless waste generated per square meter of floorarea
kg2.7611.6912.86
Compliance rate of harmless waste disposal%100100100
Total amount of hazardous waste generatedkg452534857115
Waste fluorescent tubes containing mercurykg377021326432
Electronic wastekg143671203
Waste batterieskg31130052
Waste printer ink cartridgeskg301357356
Waste oil generated from cleaning of air conditioningsystem
kg02572
Total amount of hazardous waste generated per squaremeter of floor area
kg0.00550.0040.009
Compliance rate of hazardous waste disposal%100100100
Number of cases involving illegal discharge of pollutantsinto the environment
/
Energy consumption
Total energy consumptionMWh114892128283135369
SNIndicatorUnit202220232024
Notice1：
From January to December 2024, the decline in revenue due to the downturn in the real estate industry resulted in a year-on-year decrease in the annualized ROE.Notice2：
The emissions of nitrogen oxides refer to the total atmospheric pollutant emissions from diesel and natural gas fueledequipment in the Company's properties held in Beijing in 2024. The calculation method and applicable emission coefficients adoptedfor this atmospheric pollutant emission refer to the Handbook of Pollutant Calculation Methods and Coefficients for Emission SourceStatistical Investigation.
SNIndicatorUnit202220232024
Appendix
Key Performance
Appendix
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Beijing North Star Company Limited2024 Sustainability ESG Report
Purchased electricityMWh449905420257104Natural gasMWh342845054420GasolineMWh227272204DieselMWh861876Purchased heatMWh661616928773565Total energy consumption per square meter of floor areaMWh0.140.160.17
Total water consumption
Cubicmeter
559351734548771118
Proportion of purchased tap water%100100100
Total water consumption per square meter of floor area
Cubicmeter
0.690.910.98
Sewage discharge
Cubicmeter
514603675784709428
Recycled glass productskg499945775463805
Recycled plastic productskg767238785384303
Number of recycled hotel room waste/old towels/51151527018483
Recycled hotel room soapkg31501085374.6
Number of recycled hotel room toothbrushes/126290210715244010
Number of trees held, at height of 5m or above/126826186
Number of cases involving damage to the naturalenvironment
/
Environmental protection investment in the yearCNY 10,000//855
Number of Green Building Certificates///2ESG Performance: Social
Total number of employees/5,387 5,290 5115
By sexMaleNo.3030 2980 2842FemaleNo.2357 2310 2273
By education backgroundMaster degree or higherNo.269 279 308Bachelor degreeNo.1766 1757 1774Associate degreeNo.1444 1404 1320Secondary school educationNo.827 840 766OthersNo.1081 1010 947
By age (years old) ~30No.1431 1382 116330~50No.3289 3236 3228
SNIndicatorUnit202220232024
50~No.667 672724
By nationalityChinese Mainland%5382 5285 5112Hong Kong, Macao and Taiwan%0 0 1Foreign countries%5 5 2
By job levelTop management%65 58 74Middle management%
497491492Non-management%4825 4741 4549
Percentage of employees trained
By sexMale%
10.1 12.4 10.4Female%
12.5 13.2 12.9
By age (years old) ~30%
18.8 20.5 25.230~50%
8.8 10.3 7.950~%
4.2 6.1 5.7
By nationalityChinese Mainland%
11.1 12.8 11.5Hong Kong, Macao and Taiwan%
Foreign countries%
28.57 16.67 0
Percentage of employees trained%
95.7699.00 97.89
By sexMale%
55.7154.60 54.8Female%
44.2945.40 45.2
By job levelTop management%
1.510.69 1.48Middle management%
10.069.109.13Non-management%
88.4390.21 89.39Per capita training duration
By sexMaleHours36.00 33.80 30.00FemaleHours39.00 43.56 37.00
By job levelTop managementHours88.0039.59 51.00Middle managementHours60.0045.02 47.00
SNIndicatorUnit202220232024
Appendix
Notice6：
All sewage discharged includes only domestic sewage.
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Beijing North Star Company Limited2024 Sustainability ESG Report
Proportion of complaints properly responded to and solved%100100100
Number of cases involving infringement of intellectualproperty rights by products or services
/
Proportion of quality problems occurred in propertiesduring their warranty periods
%
Number of lawsuits involving the safety or health of housesor services
/
Number of complaints received due to leakage of customerinformation
/
Investment in rural revitalization work (including moneyand materials invested in poverty alleviation projects)
CNY 100 630.20905.50806.66
Wherein: total money investedCNY 100 31.19 75.00 50.00
And wherein: total materials investedCNY 100 638.32 830.45756.66
Number of beneficiaries of rural revitalization programs/1594132
Times of payments made to persons in need//7027
Total payments made to persons in needCNY 100 /5.26.07
Number of volunteers assigned by the Company/9497242
Hours of voluntary activities/528439761
Non-managementHours34.00 37.32 31.00
Proportion of female managers (department head or above)%404146
Salary ratio of female employees to male employeesManagement%1 1 1Non-management employees%1 1 1
Number of per capita paid vacation days/121111
Labor contract signing rate%100100100
Coverage of social insurance%100100100
Coverage of physical examination for employees%100100100
Total investment in work safety
CNY 100million
//0.3
Number of participants of work safety training//37485822
Coverage of work safety training%//100
Number of work-related injuries to be recorded as required/1557709957.5
Incidence rate of work-related accidents recordable within200,000 hours
%
Incidence rate of work-related accidents recordable within200,000 hours
%
0.3740.3590.361
Incidence rate of occupational diseases%
R&D investment
CNY 100million
--0.17
Total number of valid patents/
Suppliers established long-term partnership with the Company
TotalNo.7581005829
Chinese MainlandNo.7581005829
Wherein, suppliers selected and controlled by the Company based on its environmental and social risk control policiesTotalNo.751970829Chinese MainlandNo.751970829
Number of suppliers passed certification of quality, OHSEor energy management system
/559527500
Customer satisfaction with services (the customersinclude but not limited to hotel guests, office buildingtenants, property owners, and exhibition guests)
%
93.495.1194.31
Number of lawsuits involving the safety or health ofproducts or services
/
Number of customer complaints received within the year/4620
SNIndicatorUnit202220232024SNIndicatorUnit202220232024
Index of IndicatorsAreas and AspectsGeneral Disclosures and KPIsPages or RemarksA. Environmental
Aspect A1:
Emissions
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to air and greenhouse gasemissions, discharges into water and land, and generation ofhazardous and non-hazardous waste.
Environmental Part — (III) CarbonReduction: Writing a New Chapter of Low-Carbon DevelopmentEnvironmental Part — (I) EnvironmentalManagement: Protecting Ecosystemthrough Fully Implementing All ApplicableLaws and RegulationsA1.1 The types of emissions and respective emissions data.Appendix — Key PerformanceA1.2 Direct (Scope 1) and energy indirect (Scope 2) greenhousegas emissions (in tons) and, where appropriate, intensity (e.g.per unit of production volume, per facility).
Appendix — Key Performance
Appendix
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Beijing North Star Company Limited2024 Sustainability ESG Report
B. SocialEmployment and Labor Practices
Aspect B1:
Employment
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to compensation and dismissal,recruitment and promotion, working hours, rest periods, equalopportunity, diversity, antidiscrimination, and other benefits andwelfare.
Social Part — (I) Responsible forEmployees: Caring about and SupportingEmployees to Promote CorporateCohesion — Protecting the rights andinterests of employeesB1.1 Total workforce by gender, employment type (for example,full- or part-time), age group and geographical region.
Appendix — Key PerformanceB1.2 Employee turnover rate by gender, age group andgeographical region.
Appendix — Key Performance
Aspect B2:
Health and Safety
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to providing a safe workingenvironment and protecting employees from occupationalhazards.
Social Part — (I) Responsible for
Employees: Caring about and Supporting
Employees to Promote Corporate
Cohesion — Consolidating safety
protection workB2.1 Number and rate of work-related fatalities occurred in eachof the past three years including the reporting year.
Appendix — Key PerformanceB2.2 Lost days due to work injury.Appendix — Key PerformanceB2.3 Description of occupational health and safety measuresadopted, and how they are implemented and monitored.
Social Part — (I) Responsible for
Employees: Caring about and Supporting
Employees to Promote Corporate
Cohesion — Consolidating safety
protection work
Aspect B3:
Development andTraining
General Disclosure: Policies on improving employees'knowledge and skills for discharging duties at work. Descriptionof training activities. Note: Training refers to vocational training.It may include internal and external courses paid by theemployer.
Social Part — (I) Responsible for
Employees: Caring about and Supporting
Employees to Promote Corporate
Cohesion — Supporting employees in
their personal developmentB3.1 The percentage of employees trained by gender andemployee category (e.g. senior management, middlemanagement).
Appendix — Key PerformanceB3.2 The average training hours completed per employee bygender and employee category.
Appendix — Key PerformanceAspect B4:
Labor Standards
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to preventing child and forcedlabor.
Social Part — (I) Responsible for
Employees: Caring about and Supporting
Employees to Promote Corporate
Cohesion — Protecting the rights and
interests of employees
Areas and AspectsGeneral Disclosures and KPIsPages or Remarks
Aspect A1:
Emissions
A1.3 Total hazardous waste produced (in tons) and, whereappropriate, intensity (e.g. per unit of production volume, perfacility).
Appendix — Key PerformanceA1.4 Total non-hazardous waste produced (in tons) and, whereappropriate, intensity (e.g. per unit of production volume, perfacility).
Appendix — Key PerformanceA1.5 Description of emissions target(s) set and steps taken toachieve them.
Special Topic: Beijing North Star painting
a “dual-carbon” picture on a green
backgroundA1.6 Description of how hazardous and non-hazardous wastesare handled, and a description of reduction target(s) set andsteps taken to achieve them.
Environmental Part — (III) Carbon
Reduction: Writing a New Chapter of
Low-Carbon Development — Cleaner
production
Aspect A2:
Use of Resources
General Disclosure: Policies on the efficient use of resources,including energy, water and other raw materials.
Environmental Part — (III) Carbon
Reduction: Writing a New Chapter of
Low-Carbon Development — Energy
conservation and consumption reductionA2.1 Direct and/or indirect energy consumption by type (e.g.electricity, gas or oil) in total (kWh in ’000s) and intensity (e.g.per unit of production volume, per facility).
Appendix — Key PerformanceA2.2 Water consumption in total and intensity (e.g. per unit ofproduction volume, per facility).
Appendix — Key PerformanceA2.3 Description of energy use efficiency target(s) set and stepstaken to achieve them.
Special Topic: Beijing North Star painting
a “dual-carbon” picture on a green
backgroundA2.4 Description of whether there is any issue in sourcing waterthat is fit for purpose, water efficiency target(s) set and stepstaken to achieve them.
Environmental Part — (III) Carbon
Reduction: Writing a New Chapter of
Low-Carbon Development — Energy
conservation and consumption reductionA2.5 Total packaging material used for finished products (intons) and, if applicable, with reference to per unit produced.
Due to the nature of its business, this
indicator is not applicable to the Company
Aspect A3:
The Environment andNatural Resources
General Disclosure: Policies on minimizing the issuer’ssignificant impacts on the environment and natural
Environmental Part — (III) Carbon
Reduction: Writing a New Chapter of
Low-Carbon Development — Cleaner
productionA3.1: Description of the significant impacts of activities on theenvironment and natural resources and the actions taken tomanage them.
Environmental Part — (III) Carbon
Reduction: Writing a New Chapter of
Low-Carbon Development — Cleaner
production
Areas and AspectsGeneral Disclosures and KPIsPages or Remarks
Appendix
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Beijing North Star Company Limited2024 Sustainability ESG Report
B4.1 Description of measures to review employment practicesto avoid child and forced labor.
Social Part — (I) Responsible forEmployees: Caring about and SupportingEmployees to Promote CorporateCohesion — Protecting the rights andinterests of employeesB4.2 Description of steps taken to eliminate such practiceswhen discovered.
Social Part — (I) Responsible forEmployees: Caring about and SupportingEmployees to Promote CorporateCohesion — Protecting the rights andinterests of employeesOperating Practices
Aspect B5:
Chain Management
General Disclosure: Policies on managing environmental andsocial risks of the supply chain.
Social Part — (II) Industry-wideCollaboration: Promoting Win-WinCooperation with Industry Partners —Building responsible supply chainB5.1 Number of suppliers by geographical region.Appendix — Key PerformanceB5.2 Description of practices relating to engaging suppliers,number of suppliers where the practices are being implemented,and how they are implemented and monitored.
Social Part — (II) Industry-wideCollaboration: Promoting Win-WinCooperation with Industry Partners —Building responsible supply chain
B5.3 Description of practices used to identify environmentaland social risks along the supply chain, and how they areimplemented and monitored.
Social Part — (II) Industry-wideCollaboration: Promoting Win-WinCooperation with Industry Partners —Building responsible supply chainEnvironmental Part — (IV) GreenOperation: Upholding and ImplementingIdea of Circular Economy — Green supplychainB5.4 Description of practices used to promote environmentallypreferable products and services when selecting suppliers, andhow they are implemented and monitored. S
Environmental Part — (IV) GreenOperation: Upholding and ImplementingIdea of Circular Economy — Green supplychain
Aspect B6:
ProductResponsibility
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to health and safety, advertising,labeling and privacy matters relating to products and servicesprovided and methods of redress.
Social Part — (III) Quality Service: GainingRecognition by Pursuing Excellence withCraftsmanship Spirit — Sincerely servingcustomersB6.1 Percentage of total products sold or shipped subject torecalls for safety and health reasons.
Due to the nature of its business, thisindicator is not applicable to the Company
Areas and AspectsGeneral Disclosures and KPIsPages or Remarks
Areas and AspectsGeneral Disclosures and KPIsPages or Remarks
Aspect B6:
ProductResponsibility
B6.2 Number of products and service related complaintsreceived and how they are dealt with.
Appendix — Key PerformanceB6.3 Description of practices relating to observing andprotecting intellectual property rights.
Appendix — Key PerformanceB6.4 Description of quality assurance process and recallprocedures.
Due to the nature of its business, this
indicator is not applicable to the CompanyB6.5 Description of consumer data protection and privacypolicies, and how they are implemented and monitored.
Social Part — (III) Quality Service: Gaining
Recognition by Pursuing Excellence with
Craftsmanship Spirit — Sincerely serving
customers
Aspect B7:
Anti-corruption
General Disclosure: Information on the policies; and compliancewith relevant laws and regulations that have a significantimpact on the issuer relating to bribery, extortion, fraud andmoney laundering.
Governance Part — (I) Driving Corporate
Development with “Red Engine” Centered
on Party Building — Improving Party
conduct and clean governanceB7.1 Number of concluded legal cases regarding corruptpractices brought against the issuer or its employees during thereporting period and the outcomes of the cases.
Appendix — Key PerformanceB7.2 Description of preventive measures and whistle-blowingprocedures, and how they are implemented and monitored.
Social Part — (III) Quality Service: Gaining
Recognition by Pursuing Excellence with
Craftsmanship Spirit — Sincerely serving
customersB7.3 Description of anti-corruption training provided to directorsand staff.
Governance Part — (I) Driving Corporate
Development with “Red Engine” Centered
on Party Building — Improving Party
conduct and clean governance
Appendix — Key Performance
Community
Aspect B8:
CommunityInvestment
General Disclosure: Policies on community engagement tounderstand the needs of the communities where the issueroperates and to ensure its activities take into consideration thecommunities' interests.
Social Part — (IV) Public benefits:
Improving the Wellbeing of People with
Good DeedsB8.1 Focus areas of contribution (e.g. education, environmentalconcerns, labor needs, health, culture, sport).
Social Part — (IV) Public benefits:
Improving the Wellbeing of People with
Good DeedsB8.2 Resources contributed (e.g. money or time) to the focusarea.
Social Part — (IV) Public benefits:
Improving the Wellbeing of People with
Good Deeds
Appendix — Key Performance
Appendix
Beijing North Star Company Limited2024 Sustainability ESG Report
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No. 8, the East Beichen Road, Chaoyang District, Beijing City
Post Code:
100101Email:
northstar@beijingns.com.cn